4/10 Poor
Rachelle G.
11 Jul 2023
Disliked: Cleanliness
Some issues
We rented this property over the 4th of July.
The Good:
• 20 minutes from downtown Flagstaff. Plenty of grocery and dining options.
• Large property with gated areas that are great for pets.
• Large garage game room with ping pong, cornhole, golf/driving net, and a few other games.
• TVs in every bedroom with access to streaming and satellite TV (DirecTV).
• The hot tub was great. A little too much chlorine, but most people would prefer that over not being chlorinated enough.
The Bad:
• The porch and interior floors had noticeable areas that were not cleaned well before our arrival.
• The fenced-in backyard has extensive weeds growing everywhere, including in the sitting areas near fire pits. There was trash and cigarette butts in the area too. Fire pit bricks are crumbling all over the place.
• The BBQ grill was not cleaned before our arrival. There was burnt cheese and other buildup on the grates. We notified the owner, who should have sent someone over to clean the grill. When paying over $700 per night, the BBQ grill and the rest of the property should be thoroughly cleaned before guests arrive. I should not be expected to scrap and scrub a grill for a property this expensive on vacation.
• Beds are not comfortable. We did not use every bedroom, but everyone complained their beds were uncomfortable.
• Bath towels were worn and tattered.
• Food was left in the refrigerator and freezer from the previous guests.
• The rear sliding glass door to the backyard does not lock.
Rachelle G.
Stayed 4 nights in Jul 2023