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Spring River Ebbsfleet by Marston's Inns

3.0 star property
3-star hotel near Bluewater Shopping Centre

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Photo gallery for Spring River Ebbsfleet by Marston's Inns

Bar (on property)
Front of property
Reception
Family Room
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Talbot Lane, Gravesend, England, DA10 1AZ
  • Bluewater Shopping Centre
    ‪3 min drive‬
  • Lakeside Shopping Centre
    ‪12 min drive‬
  • London Cruise Terminal
    ‪22 min drive‬
  • London (LGW-Gatwick)
    ‪44 min drive‬

Room options

View all photos for Double or Twin Room, Accessible

Desk, blackout drapes, soundproofing, free cribs/infant beds

Double or Twin Room, Accessible

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Double Room

9.4 out of 10
Exceptional
(77 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(33 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room

Desk, blackout drapes, soundproofing, free cribs/infant beds

Double or Twin Room

9.0 out of 10
Wonderful
(44 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the area

Gravesend

In Gravesend .Within 3 miles (5 km) of this Gravesend hotel, you'll find Stonebridge Road and Paramount. Thames River and Beacon Wood Country Park are also within 3 miles (5 km).

What's nearby

  • Bluewater Shopping Centre - 3 min drive - 5.0 km
  • Gravesend Gurdwara - 6 min drive - 5.2 km
  • Lakeside Shopping Centre - 12 min drive - 14.9 km
  • Brands Hatch Circuit - 14 min drive - 13.8 km
  • London Cruise Terminal - 22 min drive - 21.4 km

Getting around

  • London (XQE-Ebbsfleet International Train Station) - 20 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪Iron Pier Brewery - ‬5 min drive
  • ‪The Spring River - ‬1 min walk
  • ‪Amalfi Pizza - ‬19 min walk
  • ‪The Ship Inn - ‬4 min drive
  • ‪The Mill - ‬3 min drive

About this property

Spring River Ebbsfleet by Marston's Inns

3-star hotel near Bluewater Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spring River Ebbsfleet by Marston's Inns also features a terrace and a garden. Self parking is free.

This 3-star Gravesend hotel is smoke free.

  • 104 guestrooms or units
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Spring River Ebbsfleet by Marston's Inns offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 9.95 for adults and GBP 2.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 9.95 for adults and GBP 2.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spring River Marston's Inns Gravesend
Spring River Marston's Inns
Spring River Marston's Gravesend
Spring River by Marston's Inns
Spring River Ebbsfleet by Marston's Inns Hotel
Spring River Ebbsfleet by Marston's Inns Gravesend
Spring River Ebbsfleet by Marston's Inns Hotel Gravesend

Spring River Ebbsfleet by Marston's Inns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1015 reviews
Rating 8 - Good. 243 out of 1015 reviews
Rating 6 - Okay. 64 out of 1015 reviews
Rating 4 - Poor. 25 out of 1015 reviews
Rating 2 - Terrible. 27 out of 1015 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 2 nights in May 2025

10/10 Excellent

Josphat, Nairobi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quietness
Stayed 1 night in May 2025

8/10 Good

Vidal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast
Stayed 3 nights in May 2025

6/10 Okay

Jenny

Disliked: Cleanliness, property conditions & facilities
Bathroom very dirty for disabled‘s room the bathroom needs a deep clean.the plug sockets unusable to use as hidden underneath the bedside cabinet for a disabled person I could not get to it to plug my phone in so I had it close to me in the night. window black out curtains that are too small leaving a halo of light around the window this is the bath seat and shower rail filthy. Also shower head was awful wayer was terrible spraying all over the place needs a new shower head after travelling over 5 hours and arriving wanted to get a shower before bed and this is what the bathroom was like. I had to get the lady from reception to come and try get the rail down it took 2 members of staff to sort it out but as you see from the photos it’s very Unclean for an accessible disabled room being asthmatic I felt it was very dirty
Dirty
This is the shower seat least to say I did not use the seat
Needs a deep clean this is supposed to be an accessible room for disabled people. I find it disturbing how dirty it was.
This is the shower rail to hold onto very dirty
Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Firstly, the hotel can't be faulted, great staff, great rooms, spotlessly clean and comfy. Only issue is the pub next door and the location. The pub is a soulless, desperate drab lifeless vacuum made purely to supply terrible food to people who obviously have either no choice of going there or have no taste buds. The staff obviously have a no smile policy (mind you working there who can blame them). The food summed up the pub in reflecting it's dreariness and staleness. And being sited on a new build housing estate with building works ongoing doesn't exactly help the ambience. Summary - Hotel great. Pub Terrible. Stay at the hotel and get a taxi somewhere else you'll thank me.
Stayed 1 night in May 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively new hotel I think so everything works (bar a light bulb gone in one of the bedside lights!) and is in good condition. Beds very comfortable although I still can't believe that in this day and age a hotel has to fit plastic waterproof mattress protectors!! Room and facilities clean. Good soundproofing from main road nearby and Aircon provided. Very friendly and helpful staff.
Stayed 1 night in May 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

2/10 Terrible

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff rude
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Trudy

Stayed 1 night in May 2025

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Just ok.

Good descent clean hotel. I came overnight with my kids. The bed is not as soft as other hotels..found it a bit hard. Restaurant was fully booked had to seat in the bar, which wast enjoyable. Overall good loaction, but I would not stay again.
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer

Always clean with plenty of parking
Stayed 1 night in May 2025

6/10 Okay

Tony

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The pillows are poor and there was not fridge. The receptionist was not professional -
Stayed 1 night in May 2025

10/10 Excellent

Susan

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed 15/20 times always great food choice very reasonable prices
Stayed 1 night in May 2025

10/10 Excellent

Katharine

Stayed 1 night in May 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms clean, Breakfast very nice, nice staff, area seems fine but a fair bit of building work going on but you can't here any noise inside the room.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tope

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and modern hotel

We really enjoyed our stay here. It’s just 5 minutes drive from Bluewater Shopping Centre. The room was quite basic but had a hairdryer and kettle with tea and coffee. It was very clean and the bed was super comfortable. Would definitely stay again.
Stayed 1 night in May 2025