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Hotel Description

4-star Baroque hotel perfect for exploring Graz

Heart of Graz

With a stay at this Graz City Centre hotel, you'll be steps from Graz Main Square and Archduke Johann Fountain. Graz Old Town and Graz Town Hall are also within half a mile (1 km).

Fitness center, coffee shop

This hotel features a gym and a bar/lounge. WiFi in public areas is free. Self parking, a business center, and a coffee shop are also offered.

Special offer Double room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $156* Per night/room 30 Mar. - 31 Mar.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Erzherzog Johann Palais Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Erzherzog Johann Palais Hotel

Family (1)
2 out of 5
Very hard to get to by car. There are no TV channels in any language other then German. Breakfast not included, expensive, yet with cheap offerings. Parking is in the area shopping mall, and you have to drive around several blocks to get there. And once I paid parking in hotel, the ticket to get out of garage did not work. I called hotel and was told I need to go parking office, while unable to even tell me office location. Once I objected, they called the garage and sent an attendant to help me out. Altogether, it took almost 0.5 hr. Just to get out. Thank God I did not have to catch a plane. This is a set-up where a availability of valet staff is a must, so a guest does not have to suffer through that. Altogether, not getting a good value for your dollar.

Posted by on 12 Jul. 2023

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Comment from Hotel Management

18 Aug. 2023 by Palais Hotel Erzherzog Johann

Dear Guest, As we have already spoken during your stay, we once again want to inform you that we do offer serveral TV channels in english as well as the option to book your room including or excluding breakfast. We offer a reduktion of 50 per cent to the original parking fee. Our well trained staff did explain the approach at check out wich was unfortunatelly not observed. Therefore we organised the help of the garage management.

About the Erzherzog Johann Palais Hotel

Location Sackstraße 3-5, Graz, Styria 8010

All-inclusive Details

  • Minibar (only non-alcoholic beverages included)

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at Erzherzog Johann Palais Hotel. Parking is available for a fee. This Baroque Graz hotel is smoke free.

  • 60 guestrooms or units
  • 4 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Graz (GGZ-Graz Central Rail Station) (2 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Erzherzog Johann Palais Hotel offers 60 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Graz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Covered self parking fee: EUR 19.50 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Erzherzog Johann Palais
  • Erzherzog Johann Palais Graz
  • Erzherzog Johann Palais Hotel
  • Erzherzog Johann Palais Hotel Graz
  • Palais Erzherzog Johann
  • Palais Hotel Erzherzog
  • Palais Hotel Erzherzog Johann
  • Erzherzog Johann Hotel Graz
  • Erzherzog Johann Graz
  • Erzherzog Johann Palais
  • Erzherzog Johann Palais Hotel Graz
  • Erzherzog Johann Palais Hotel Hotel
  • Erzherzog Johann Palais Hotel Hotel Graz

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.