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4.0 out of 5

"THE ROOMS AND PROPERTY ARE USUALLY CLEANER BUT THIS TIME THEY WERE NOT UP TO PAR. SPIDERS AND WEBS WERE EVERY WHERE! I GUESS DUE TO COVID NO ONE HAS C ... " More

By a verified traveller on Sun 19 Jul 2020

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Hotel Description

3-star hotel near Lambeau Field

Near the airport

You'll find Bellin Health Hospital and Heritage Hill State Historical Park within 2 miles (3 km) of this hotel. AURORA health care and Brown County Courthouse are also within 3 miles (5 km).

Free perks

This hotel features an outdoor tennis court and a fitness center. Traveling on business? Take advantage of the 2 conference rooms, business center, and free airport shuttle. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and free self parking.

Free WiFi, kitchens

The 96 guestrooms feature well-equipped kitchens with refrigerators, microwaves, and dishwashers, as well as LCD TVs with cable channels. Free WiFi, sofa beds, and coffee/tea makers are also available.

Studio, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
C$84* Per night/room 6 Sep. - 7 Sep.

1 Queen Bed Penthouse Suite - BiLevel

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Penthouse, 2 Queen Beds, Non Smoking (Penthouse Suite)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hawthorn Suites by Wyndham Green Bay ratings based on 17 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Green Bay

Everyone (10) Couples (1) Family (7)
3 out of 5
THE ROOMS AND PROPERTY ARE USUALLY CLEANER BUT THIS TIME THEY WERE NOT UP TO PAR. SPIDERS AND WEBS WERE EVERY WHERE! I GUESS DUE TO COVID NO ONE HAS CLEANED IN A LONG WHILE. 5 OUT OF 10 ON THIS STAY.

Posted by on 19 Jul. 2020

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Comment from Hotel Management

20 Jul. 2020 by SueAnn - Sales Coordinator

We are sorry to hear this. We are working very hard to catch up on the outside of the property. The rooms have been disenfected, and cleaned with extra attention to touch areas. We hope to see you again, and your next stay will be better.

4 out of 5

Posted by on 10 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by SueAnn - Sales

Thank you for rating the hotel, we hope to see you again!

3 out of 5
The room we had was ok the curtains were dirty in the living room area and torn in the bedroom. The kitchen area you can tell had water damage and the floor by rhe dish washer was week like you would go through it.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by SueAnn - Sales Department

I am sorry that your room was not up to the condition it should have been. We are currently replacing all of the curtains, then our Artwork, headboards and then flooring. We would love for you to try us again in the future. Thank you for reviewing the hotel. It will help us do better, faster.

4 out of 5

Posted by on 30 Aug. 2019

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Comment from Hotel Management

6 Sep. 2019 by SueAnn - Sales Department

Thank you for choosing Hawthorn Suites and taking the time to rate the hotel. We appreciate you letting others know what you thought.

3 out of 5
I dint enjoy the way I wanted I’m really disappointed i came all the way from Chicago and got there earlier I was hoping for a early check in and dint happen but I had a very bad like on the bathroom and dint even got a discount

Posted by on 19 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by SueAnn - Sales Department

I'm sorry an early check in was not available. We have been in a sold out situation everyday this week.

5 out of 5
We liked the spacious room. It was quiet. We also liked the large selection of breakfast foods.

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by SueAnn - Sales Department

Thank you for letting us know how your suite was, and that you enjoyed our breakfast. Hope to see you the next time you are in Green Bay.

5 out of 5
Friendly staff, great breakfast, quiet nice rooms, nothing bad to say about this place. Awesome sums it up.

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by SueAnn - Sales Department

Thank you so much for the great review! I will pass this along to the staff.

4 out of 5
Spacious friendly staff great parking quite and good location

Posted by on 9 Mar. 2019

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Comment from Hotel Management

11 Mar. 2019 by SueAnn - Sales Department

Thank you for the feedback. Your review is very important to us. Hope to see you again!

5 out of 5
Staff was friendly and helpful. Rooms were comfortable and spacious. We only spent the night but would like to stay there again, only longer.

Posted by on 25 Feb. 2019

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Comment from Hotel Management

25 Feb. 2019 by SueAnn - Sales Department

Thank you for taking the time to rate our hotel. We are so happy to hear that you enjoyed your stay. Looking forward to your return!

4 out of 5

Perfect for a larger Family

Pros: Room size for the rate!
The room was more than expected and especially pleasing for kids! The check-in process took quite some time as the employee did not seem to fully know what they were doing. But they did still act very professional through the whole process and did call the manager for help after charging two of my credit cards because she thought they were both declined, but the fees showed up on my bank statement. She apologized numerous times and never seemed to get frustrated as she was working on it. Which I thought was amazing! Now on to breakfast the next morning.... WOW is all I can say! The assortment was great and they were always on top of what was getting low!! Just wish there was a second waffle maker as it took over 20 minutes for us to get 2 waffles. After breakfast we went the mini store that an employee was in breaking down yogurt for the breakfast area.... I asked if they had any toothbrushes as I forgot mine, and she looked at me and then completely ignored me. My child went right next to her and asked and she ignored him as well. Guess I didn't need to brush my teeth that bad. The same person was who checked us out when we left and she was still cranky then. Seems as if we were bothering her. I would definitely recommend staying her though as the rooms and everything else were remarkable!

Posted by , from Marinette, WI on 9 Apr. 2018

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Comment from Hotel Management

23 Apr. 2018 by SueAnn - Sales Department

Thank you so much for your review. It really helps us to focus on the areas we need to improve. We hope you stay again, the next time you are in Green Bay.

About the Hawthorn Suites by Wyndham Green Bay

Location 335 W Saint Joseph Street, Green Bay, WI 54301

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 21 to May 31:

  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Hawthorn Suites by Wyndham Green Bay, you'll find a seasonal outdoor pool, an outdoor tennis court, a fitness center, and complimentary bicycles. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. Event space at this hotel measures 600 square feet (56 square meters). A roundtrip airport shuttle is free (available 24 hours). The business-friendly Hawthorn Suites by Wyndham Green Bay also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Self parking is free. You'll have access to the health club at a partner property. This 3-star Green Bay hotel is smoke free.

  • 96 guestrooms or units
  • 2 levels
  • 12 buildings
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Built in 1988
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Austin Straubel Intl. Airport (GRB) (10.2 km / 6.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hawthorn Suites by Wyndham Green Bay offers 96 air-conditioned accommodations with safes and complimentary newspapers. Accommodations are furnished with unspecified sofa beds. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Green Bay hotel provides complimentary wireless Internet access. 36-inch LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites Green Bay
  • Hawthorn Suites Wyndham Green Bay
  • Hawthorn Suites Wyndham Hotel Green Bay
  • Wyndham Green Bay
  • Green Bay Residence Inn
  • Hawthorn Suites Wyndham Green Bay Hotel
  • Hawthorn Suites by Wyndham Green Bay Hotel
  • Hawthorn Suites by Wyndham Green Bay Green Bay
  • Hawthorn Suites by Wyndham Green Bay Hotel Green Bay

You should know

  • Hawthorn Suites by Wyndham Green Bay offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 11:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.