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4.1 out of 5

"Needs to be updated and cleaned up better " More

By a verified traveller on Sat 30 Sep 2023

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Hotel Description

Family-friendly stay near Lake Michigan

Heart of Green Bay

A stay at this Downtown hotel places you steps from Captain's Walk Winery and within a 5-minute walk of Meyer Theatre. Brown County Courthouse and AURORA health care are also within half a mile (1 km).

Family-friendly fun

This hotel features an indoor pool and a 24-hour gym. There's fun for all ages with a children's pool and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Room, 1 Queen Bed, Non Smoking (Upgrade)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $98* Per night/room 30 Mar. - 31 Mar.

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking (No Pets)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking (Efficiency, Upgrade, No Pets)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Standard Room, 2 Queen Beds, Non Smoking (No Pets)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites Downtown ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites Downtown

Everyone (2) Couples (2) Family (1)
4 out of 5
Needs to be updated and cleaned up better

Posted by on 30 Sep. 2023

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Comment from Hotel Management

2 Oct. 2023 by Erica

Thank you for leaving a review. We actually have been doing renovations all year and we apologize if the property wasn't what you were expecting. We work very hard to keep up with the old building and it does show its age but thank you again for your feedback and we hope to see you again.

5 out of 5
There were doing some remodeling for obvious reasons, the decor is a little outdated. However the room was very clean, the staff was exceptionally friendly and helpful, and the breakfast options were far better than we expected. We would definitely stay here again next time we are in Green Bay overnight.

Posted by on 23 Jan. 2023

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Comment from Hotel Management

23 Jan. 2023 by Erica

We are so happy to hear you enjoyed your stay. We hope you can come and see us again when renovations are all done!

5 out of 5
nice location fast in and out

Posted by , from sturgeon Bay on 8 Jan. 2023

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Comment from Hotel Management

8 Jan. 2023 by Erica

Thank you for staying with us! We are glad everything was satisfactory.

5 out of 5

Posted by on 18 Mar. 2022

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5 out of 5
We had a great stay. The hotel was near all of our activities.

Posted by on 6 Mar. 2022

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Comment from Hotel Management

8 Mar. 2022 by Erica

Thank you for the review! We are happy to hear you enjoyed your stay.

4 out of 5

Posted by on 19 Sep. 2021

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5 out of 5
Even though Travelocity never gave the Quality Inn our reservation the staff was helpful enough to get us a room on a very busy weekend! They were awesome!

Posted by on 22 Aug. 2021

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Comment from Hotel Management

29 Aug. 2021 by Erica

Thank you so much for the wonderful feedback! I am so happy that everything worked out. Come see us again soon.

1 out of 5
Lot's of bums and sketchy people around, didn't feel safe

Posted by on 21 Aug. 2019

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3 out of 5

things don't always go as planned, but we still enjoyed our stay

Pros: Free breakfast, Close restaurants
with a handful of kids in the beginning of an illinois january, i was hoping and counting on the 2 indoor swimming areas.... no such luck... they have closed one ............. the fan/ac did not work, but the hotel did everything in its power to make us comfortable besides that

Posted by , from Il on 8 Feb. 2011

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4 out of 5

Perfect stay for the Green bay nightlife!

Downtown green bay? Stay the Q I on Washington ! Just blocks away from the room my friends and i found a great night with all the downtown night life spots... affordable, clean , friendly and a fantastic pool and game room to keep the crumb snatchers (kids) busy... not to mention the breakfast great!

Posted by on 21 Feb. 2010

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About the Quality Inn & Suites Downtown

Location 321 S Washington St, Green Bay, WI 54301

Property Features

Quality Inn & Suites Downtown offers its guests a children's pool, an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the family-friendly Quality Inn & Suites Downtown. Free self parking is available. This Green Bay hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Game room or arcade
  • Convenience store
  • Television in lobby
  • ATM
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Downtown offers 89 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Green Bay hotel provides complimentary wired and wireless Internet access. 37-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, mobile payments, Google Pay, Apple Pay, Touch 'n Go eWallet, Tap & Go, Amazon Pay, and PayPal. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Pets cannot be left unattended
  • Mobile payments
  • Apple Pay
  • Touch 'n Go eWallet
  • Tap & Go
  • Amazon Pay
  • PayPal
  • Google Pay
  • Property is cleaned with disinfectant
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Downtown Green Bay
  • Quality Inn Downtown Green Bay
  • Quality & Suites Green
  • Quality Inn & Suites Downtown Hotel
  • Quality Inn & Suites Downtown Green Bay
  • Quality Inn & Suites Downtown Hotel Green Bay

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Quality Inn & Suites Downtown.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.