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Hotel Grand Guanajuato

2.5 star property
Hotel near Alley of the Kiss in Guanajuato

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Photo gallery for Hotel Grand Guanajuato

Exterior
View from room
Comfort Room
Reception
43-inch Smart TV with cable channels, TV

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Positos 37, Colonia Centro, Guanajuato, GTO, 36000
  • Place, Alley of the Kiss
    ‪3 min walk‬
  • Place, Juarez Theater
    ‪5 min walk‬
  • Place, Union Garden
    ‪5 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪42 min drive‬

Room options

View all photos for City Studio

City Studio

City Studio

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room

Classic Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

About the area

Guanajuato

Zona Centro stay.With a stay at this Zona Centro hotel, you'll be steps from Diego Rivera Museum and Ninteenth Century Museum. Museo del Pueblo de Guanajuato and La Paz Square are also within half a mile (1 km).

What's nearby

  • University of Guanajuato - 3 min walk - 0.2 km
  • Alley of the Kiss - 3 min walk - 0.3 km
  • Juarez Theater - 5 min walk - 0.5 km
  • Union Garden - 5 min walk - 0.5 km
  • Mummies Museum - 17 min walk - 1.5 km

Getting around

  • Bajío Intl. Airport (BJX) - 37 min drive

Restaurants

  • ‪Café Conquistador - ‬1 min walk
  • ‪Mestizo - ‬2 min walk
  • ‪La Clave Azul - ‬3 min walk
  • ‪Pizza ilimitada - ‬2 min walk
  • ‪Macaria Mezcaleria & Cocina - ‬2 min walk

About this property

Hotel Grand Guanajuato

Hotel near Alley of the Kiss in Guanajuato
As a guest of Hotel Grand Guanajuato, you'll find a rooftop terrace and tour/ticket assistance. WiFi is free in public spaces.

This Guanajuato hotel is smoke free.

  • 30 guestrooms or units
  • Terrace on the roof
  • Front desk (24 hours)
  • Tour and ticket information
  • No smoking on site
Hotel Grand Guanajuato offers 30 accommodations with portable fans. 43-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Entertainment

  • 43-inch smart TV with cable channels

Bathroom

  • Shower
  • Towels provided

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand Guanajuato

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Grand Guanajuato Hotel
Hotel Grand Guanajuato Guanajuato
Hotel Grand Guanajuato Hotel Guanajuato

Hotel Grand Guanajuato Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 52 out of 145 reviews
Rating 8 - Good. 40 out of 145 reviews
Rating 6 - Okay. 25 out of 145 reviews
Rating 4 - Poor. 15 out of 145 reviews
Rating 2 - Terrible. 13 out of 145 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Luis Fernando

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

no el mejor día de hospedaje

El cuarto no fue nada cómodo como decía en la pagina
Stayed 1 night in Jul 2025

10/10 Excellent

patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located near everything, staff is very friendly and willing to help you out with anything live the view
Stayed 2 nights in Jun 2025

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel fraudulento, ofrecen algo en la página y al llegar es otra, llevaba una hielera y no me dejaron entrar con ella, al decirles que al reservar eso no estaba en las condiciones salieron con que harían la observación, pero se negaron a regresar el dinero de la reservación, y hasta la habitación volvieron a rentar.
Stayed 1 night in May 2025

10/10 Excellent

Rafael

Stayed 1 night in Apr 2025

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Property conditions & facilities
Sink did not have p-trap, noxious sewer gas seeps into room cuasing nuasia and headaches.
Stayed 9 nights in Dec 2024

4/10 Poor

Marcial

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty Bedsheets

The bedsheets were not cleaned. I found women hair all over the bedsheets. I asked the front desk about the situation and they took care of it.
Stayed 1 night in Jan 2025

6/10 Okay

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walking distance. Lots of options to eat & shop. No elevator so be ready for stairs.
Stayed 3 nights in Nov 2024

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

melissa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was a nice property
Stayed 2 nights in Nov 2024

10/10 Excellent

Clint

Stayed 2 nights in Oct 2024

10/10 Excellent

Issy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy cómodo , suficiente para descansar, sin lujos, muy buena ubicación personal muy amable y atento.. limpio, y muy bonita vista… caminando a todo el Centro muy bien ubicado La señorita dulce muy amable
Stayed 1 night in Sep 2024

6/10 Okay

Judy

Stayed 4 nights in Sep 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service
Los chicos fueron súper eficientes y amables. Me dejaron una canastita de dulces típicos y una notita de felicitaciones, ya que les mencioné que estaba celebrando mi cumpleaños. La vista desde la terraza fue muy bella y las habitaciones también estuvieron bien. El único detalle fue que el wifi estaba un poco lento, pero en general fue una estación agradable. ¡Muchas gracias!
Stayed 1 night in Aug 2024

8/10 Good

Sumara

Travelled with group
Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Samy

Travelled with family
hotel bien, aunque faltan opciones para poner maletas, ropa, o estuches que no hay suficiente espacios para colocar cosas
Stayed 4 nights in Mar 2024

4/10 Poor

Jose, Houston

Travelled with family
Disliked: Staff & service, amenities
Rooms do not have a/c so the room are not very cold. I understand that the average temperature at night in GTO is around 48 degrees at night but if you do not have windows good luck. The hotel staff is ok but they did not help to yield a cab on our last day as we needed a ride to the parking. The hotel does not have on-site parking but they do cover the parking that’s about 1.5 miles away (first come first serve). Other than that stay was ok. I will definitely stay elsewhere next time.
Stayed 4 nights in Mar 2024

6/10 Okay

William, Calgary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Property kept in good condition. Unfortunately they host large groups of teenagers who hangout in common spaces outside of rooms and are loud all night, right outside your door.
Stayed 7 nights in Jan 2024

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet wasn’t working, there’s no safe parking around and no available transportation if you go on holidays
Stayed 1 night in Dec 2023

4/10 Poor

JUAN, SAN JOSE

Disliked: Staff & service, amenities, property conditions & facilities
I liked the roof top balcony but i didn't like that there wasn't A/C in the room. Also laundry wasn't available at the hotel and staff couldn't tell me where a neae by laundry was which was very frustrating and stressing out where to wash my clothes at
Stayed 3 nights in Apr 2023

6/10 Okay

isis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The name of the hotel in expedia is not the same in the property so got lost for several minutes.
Stayed 1 night in Jan 2023

4/10 Poor

Daniel, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2022

8/10 Good

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked an AC unit
Stayed 1 night in Aug 2022

4/10 Poor

Claudia

Travelled with family
Disliked: Staff & service, room comfort

Bad service, little amenities, highly priced.

Well google has it as a 4-star hotel, other websites have it as a 3-star, but in all honesty, it was more like a 1–2-star hotel. At $124 US Dollars a night, I would expect a lot more. The room was very little & no view. No iron in room you must walk downstairs to get an iron and leave your ID, no cups or glasses in room to drink water, I felt like I was in a hostel and not a hotel. Upon checking out the front desk I asked if I could bring back down the iron? Front desk does not really like getting up or calling housekeeping for simple things.
Stayed 2 nights in Dec 2021

4/10 Poor

Roberto

Travelled with family
Disliked: Amenities, property conditions & facilities
Outside the hotel we couldn't even find it since the sign says Hotel REAL Guanajuato maybe a move to trick people to keep visiting them after millions of bad reviews with their real name account. Just arriving into the room, the bathroom seemed like a joke, sandblasted glass wall and door into the room with no privacy at all. The sink was so small that washing your teeth will leave all the bathroom floor wet. Shower size was ok however there was no place to put anything, even the toilet paper was just sitting on the toilet tank and in the shower soap had to be placed in a little edge of a window. The beds where crooked, i know we where in Mexico but you don't have to sleep inside a taco shell just because of it. Sheets and covers of the lowest quality I've ever seen. Towels where as rough as 50 grit sand paper. But the worst part is at night when you notice the room is just over the front desk and you have a window without even a curtain just looking over it. You can hear every conversation they have mostly with other angry guests, my mother even opened the window and asked them to lower their voice from our room. But that is not the only problem with that window, also all the light from the front desk and hall leaks trough it so your room is never dark. I know this hotel may have other units with less problems but this is what we got at Suite number 6 so if you cant avoid staying at this property at least try to avoid this room.
Stayed 2 nights in Dec 2021

2/10 Terrible

Asucena

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty room
Stayed 1 night in Dec 2021