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James Joyce Coffetel Tianhebei

3.5 star property
3.5-star Victorian hotel near Canton Tower, connected to a shopping center

Choose dates to view prices

Photo gallery for James Joyce Coffetel Tianhebei

A modern lobby with a spiral staircase, seating areas, and large windows.
A reception area with a wooden desk, a bench, a large plant, and a bookshelf with books.
A building with a sign reading 'LANDS CAFE HOTEL' and a modern architectural design with balconies.
A hotel room with a bed, bedside tables, a TV, a small table with chairs, and a door.
A spiral staircase with wooden railings and a view of an outdoor area through large windows.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
461 Tianrun Road, Tianhe District, Guangzhou, Guangdong
  • Place, Tianhe Stadium
    ‪2 min drive‬
  • Place, Taikoo Hui
    ‪2 min drive‬
  • Place, Grandview Mall
    ‪2 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed

A hotel room with a bed, bedside tables, a TV, a small table with chairs, and a door.

Comfort Room, 1 Queen Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Business Loft, 1 Bedroom

A modern hotel room with a large bed, a staircase, a desk with a lamp, and a view of the outdoors.

Business Loft, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the area

Guangzhou

Tianhe stay.Within a 15-minute walk of this Tianhe hotel, you'll find South China University of Technology (Wushan Campus) and Waterscape Falls In East Station Plaza. CITIC Plaza and Zhongtian Shopping Mall are also within 2 miles (3 km).

What's nearby

  • South China University of Technology (Wushan Campus) - 5 min walk - 0.4 km
  • CITIC Plaza - 17 min walk - 1.5 km
  • Tianhe Stadium - 2 min drive - 2.1 km
  • Taikoo Hui - 2 min drive - 2.1 km
  • Grandview Mall - 2 min drive - 2.5 km

Getting around

  • South China Normal University Station - 3 min drive
  • Guangzhou East Railway Station - 20 min walk
  • Baiyun International Airport (CAN) - 46 min drive

Restaurants

  • ‪Saizeriya Ristorante E Caffe 萨莉亚意式餐厅 - ‬9 min walk
  • ‪Kum Gang Won Korean Food - ‬4 min walk
  • ‪家乐缘自选快餐 - Jia Le Yuan - ‬5 min walk
  • ‪点都德（德天楼） - ‬8 min walk
  • ‪Pizza Hut 必胜客 - ‬7 min walk

About this property

James Joyce Coffetel Tianhebei

3.5-star Victorian hotel near Canton Tower, connected to a shopping center
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. You'll find a business center on site. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property.

This Victorian Guangzhou hotel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • 2000 buildings
  • Built in 2013
  • Deli
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • No smoking on site
James Joyce Coffetel Tianhebei offers 108 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature memory foam mattresses. LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (CNY 20 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (CNY 20 per night)
  • Limited onsite self parking (max 10 spaces per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Phone accessibility kit
  • Sign language-capable staff
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at James Joyce Coffetel Tianhebei

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CNY 500 (one-way), (up to 10 years old)
  • Self parking fee: CNY 20 per night
  • Nearby parking fee: CNY 20 per day (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts debit cards, cash, mobile payments, and Alipay.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sentosa Guangzhou
Sentosa Hotel Guangzhou
James Joyce Coffetel Tianhebei Hotel
James Joyce Coffetel Hotel
James Joyce Coffetel Tianhebei
James Joyce Coffetel
James Joyce Coffetel (Tianhebei)
James Joyce Coffetel Tianhebei Hotel
James Joyce Coffetel Tianhebei Guangzhou
James Joyce Coffetel Tianhebei Hotel Guangzhou

Frequently asked questions

How close is James Joyce Coffetel Tianhebei to the airport?

James Joyce Coffetel Tianhebei is 25.9 mi (46-min drive) away from the Baiyun International Airport (CAN) airport, the closest popular airport to the property.

Does James Joyce Coffetel Tianhebei have an airport shuttle?

James Joyce Coffetel Tianhebei offers an airport shuttle 24 hours a day, on request, for a charge of CNY 500 per vehicle, one-way.

Does James Joyce Coffetel Tianhebei offer free breakfast?

James Joyce Coffetel Tianhebei does not offer free breakfast.

Is there a casino at James Joyce Coffetel Tianhebei?

No, there is no casino at this hotel.

What time is check-in at James Joyce Coffetel Tianhebei?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at James Joyce Coffetel Tianhebei?

Free parking is not available at this hotel. Self parking is available for CNY 20 per night.

Does James Joyce Coffetel Tianhebei have a pool?

James Joyce Coffetel Tianhebei does not have a pool, but guests have access to a nearby indoor pool.

Does James Joyce Coffetel Tianhebei have a spa?

There are no spa services available at this hotel.

How close is James Joyce Coffetel Tianhebei to downtown Guangzhou?

James Joyce Coffetel Tianhebei is 4.4 mi away from Guangzhou.

James Joyce Coffetel Tianhebei Reviews

Reviews

6.2
Rating 10 - Excellent. 4 out of 39 reviews
Rating 8 - Good. 13 out of 39 reviews
Rating 6 - Okay. 11 out of 39 reviews
Rating 4 - Poor. 4 out of 39 reviews
Rating 2 - Terrible. 7 out of 39 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Aminata

Liked: Staff & service, amenities
Perché vanno le pulizie mentre faccio colazione in supportable
Stayed 11 nights in Nov 2019
Verified

8/10 Good

Choo Keong

Liked: Cleanliness, property conditions & facilities, room comfort
The address is not correct. It should be 461 Tian Run Road. On google maps, please search for Landtea Foam Green Tea Tianrun Road Shop. It is 15 mins walk from the nearest metro. Apart from the misleading address, the breakfast is just ok. But the location is quite good.
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

In need of some repair

The theme of the hotel is nice but some of the rooms need repair. The first room they put me had a bad ac unit, mold and the wallpaper was falling off. The second room was a lot better with a working ac and the smell of cigarettes and mold was less noticeable.
Verified

8/10 Good

GERALD

Liked: Property conditions & facilities, room comfort

PLEASE UPDATE THE EXACT LOCATION ON THE MAP

Address given and map shown is not the actual address for this hotel. PLEASE change this ASAP. It is actually at 461 Tian Run Road. The address on the map shown is VERY MISLEADING. It is nowhere near Shipaiqiao station.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Pleasant Stay

The James Joyce hotel is a little hard to find at first, but you will get there. The decor in the lobby/eating area is to be noted, and the rooms have undergone some renovations. My room has some water damage, and my friends room was missing the toilette room door, but all in all it was a pleasant stag. Good breakfast, good coffee (although you may have to pressure them a little to make it).
Verified

8/10 Good

Lpc

Liked: Staff & service, property conditions & facilities

カフェのようなおしゃれなホテル

多少古くて清潔感が無い部分もあるがカフェのようなおしゃれなホテル。 バスタブが無いのが残念。 複数人数で宿泊したが、虫になやまされていたり、エアコンが壊れていたり、入室用のカードキーが毎日飛ぶ人がいた。 幸い自分には何も起こらなかったが、日本のホテルとは雲泥の差。 今回中国は初めてだったので、逆にいいほうなのかもしれない。
Verified

2/10 Terrible

hon wing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不滿

巳提早在Hotels.com全付費預訂，亦電郵回覆成功確認，到入住日晚上十一時多check in ，前台告知沒有收到任何預定訊息，擾攘1個小時，花費了長途電話費，旅行社居然說可幫我即時退房再幫我訂其他酒店，半夜三更仲那裡找的士去？真氣人，到最後要我自己先付房費才能入說入住，Hotels.com負責人回覆說待退房天有人上班才退回房費給我，這麼大的訂房公司，居然這様出錯和這樣的沒交帶，試問怎能給顧客信心呢？還有在第二天再訂另一間酒店入住，入住時問題又來了，這次更離曬大譜..............請Hotels.com負責人給我一個合理解釋和交代
Verified

6/10 Okay

Brenna

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Just okay

Room looked different from the photos, no window despite booking a room with a window. Breakfast was miserable and they were out of food half an hour before it was scheduled to be over. Staff were unprofessionally dressed and didn't seem familiar wkth their jobs at all. Very slow check in. Location is okay but far away from the metro.
Verified

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort

Dishonest Staff, False information listed

One of my worst experience staying in this hotel. Although the address is correct, the location in the map view was totally wrong. It is shown as next to the MRT station. It's actual location is in a remote residential area more than 500m from any MRT station. I had booked and pre-paid for a bigger, non-smoking room with a king sized bed and window. When I checked in, I was told my room will not be ready until after 6pm. I didn't mind the wait so I went out to do some shopping. When I came back, I was shocked that the room I was given was a small room without windows that smelt of smoke and definitely not a King size bed. When I told the office manager this was not the room I booked, he just passed it off saying that this is the only type of room they have. And that this is what I booked. I would not have minded if the office manager had been honest and explained that they are over booked and does not have the type of room that I booked available. I cannot tolerate the lies and dishonesty of the office manager trying to pass off their smallest room as the room-type that I booked and paid more for. In the room description, there was also supposed to have a refrigerator in all the rooms. This was also not there. I would NOT recommend this hotel to anyone as it seems all the information listed on Expedia is false. Location is false, room description is false, And the non-smoking room smelt terribly. The only thing I like about the hotel is the old rustic theme.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

欺骗顾客，恶心至极

此酒店网上房间说明是“可观赏城市景观”但实际入住时候会告诉顾客，预定的是无窗房，且因为是预付订单无法更改，无法退款，所以如果需要有窗的房间必须额外补差价“升级”。对于网上的不正确描述他们概不负责，只能自行联系HOTELS.COM解决。这是一个赤裸裸的骗局，这是一家黑店。而且卫生环境不好，房间照片是实际有巨大差异，服务员态度恶劣，管理混乱，经过HOTELS.COM的多次沟通反复确认，即使我们愿意“付费升级”仍然没有解决问题，而且酒店前台和管理层互相推诿，都说不清楚情况，简直是难以想象，是我住过的最差酒店，没有之一。
Verified

2/10 Terrible

boli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

令人恶心至极的酒店，绝对不能入住！绝对不能入住！绝对不能入住！重要的事情说三遍！！！不要订这家酒店

无比恶心的酒店，环境不好，卫生不合格非常脏。预定的房间标明“可欣赏城市景观”但是实际上前台告诉我，我预定的房间没有窗户！没有窗户！没有窗户！ 由于是预付款，无论我们入住与否，都不能退款！同时我们被告知，如果要“升级”到有窗户的房间，必须加钱！这是赤裸裸的欺骗！如果不满意，请我们联系订房的网站，酒店完全不负责！hotels.com收到我们的投诉，但是最终酒店也不让我们住进有窗户的房间，hotels.com的工作人员请我们付费“升级”，然后把发票交回hotels.com报销，我们只能这样做，并再三与酒店和 hotels.com落实“升级”的事，不过，连续两天，我们都没有“升级”成功，理由分别是“满房”和我们回到酒店的时间太晚了！而我们分明已经再三确定了更换房间，居然还是“不能换”！要走可以，不退钱，爱住不住！气死你，反正酒店就是不管，不知道，没有人负责，有事找hotels.com
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Great hotel, area was a bit away from foreign area but we enjoyed walking around the ;oacl area and little restaurants
Verified

2/10 Terrible

Ezra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad for the experience

The room facilities was broken, but still let you live in this room, and don't change the room for you.
Verified

8/10 Good

Lu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice coffetel ... Good Coffee!

Helpful & friendly staffs. Nice coffee. Near school. Expedia, please change the address on your website. We had difficulty finding 146-150 Tianyang Road. Not even Taxi Drivers have heard about this addrest nor the hotel name. We spent more than 45 minute finding it. Paid extra Taxi Fare of RMB80. Correct address is 461 Tianrun Road.
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy and you can have your next door all the time
Verified

8/10 Good

Verified traveller

Liked: Staff & service
.....................................................................................
Verified

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful small hotel

I had problems finding the hotel since the address listed here is incorrect. The hotel is amazing, with comfortable bed, pillows from heaven, a beautiful lobby, great coffee, friendly staff and a nice location.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

便宜而已

便宜但不便利，位置不易找到。。。床褥容易入睡。。。有特色的一間酒店，住宿一晚不錯，長住就不要了。。。總的來說，還可以
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

각격대비 적당하나 방음은 미흡함

가격대비 적당함 방음이 미흡함
Verified

2/10 Terrible

Pak Yin

Disliked: Staff & service, property conditions & facilities
服務態度不好，叫服務員幫忙忙都不願意，價錢也不算平宜
Verified

6/10 Okay

Yiu Chung

Liked: Cleanliness

價錢合理可以一住

性價比不錯，稍嫌偏僻，但小區挺寧靜。
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
1.房間跟hotels.com描述不一樣：沒有窗，根本不能看到城市景。 2.預訂原價$7xx(神秘價$2xx)，入住時沒有被分配到原價之房間，有不誠實之嫌！ 3.除以上2項，其餘都ok。
Verified

6/10 Okay

JAEWOON

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

주소가 틀려요!

저녁 9시쯤인가 호텔 근처에 갔는데 호텔찾는데만 2시간.. 걸렸네요 주소도 틀리고.. 호텔이 구석에 있어서 바이두 에서 겨우 주소찾아서 도착한시간 11시.. 주소좀 제대로 해주심이.. 한참해맸음
Verified

10/10 Excellent

Ta-li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這價錢 非常好了 不錯的條件 廁所小點而已 其他整體都很不錯 乾淨 沒吃早餐習慣~~所以不知道早餐如何 服務整體還可以 有充電器可借~~雨傘提供
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新酒店設計方面好有心思幾特別，免費upgrade去套房，但沖涼地方太窄太細，清潔服務有待改善，唔係指唔乾淨，而係整理唔細心，上手用過的毛巾有收漏，廁所紙巾收走舊的但冇裝回新的，繼續努力