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Shangri-La Guangzhou

5.0 star property
5-star luxury hotel near Canton Fair Complex, connected to a rail/subway station

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Photo gallery for Shangri-La Guangzhou

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Property video
6 restaurants, breakfast, lunch, dinner served; Asian cuisine
Couples treatment rooms, hot tub, steam room, body treatments
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

View in a map
1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou, Guangdong, 510000
  • Place, Canton Fair Complex
    ‪2 min walk‬
  • Place, Canton Tower
    ‪5 min drive‬
  • Place, Beijing Road Pedestrian Street
    ‪12 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, River View

View from room

Deluxe Room, 1 King Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed

Premium bedding, down comforters, free minibar items, in-room safe

Horizon Deluxe, Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Basic Room, 1 King Bed, River View

View from room

Horizon Deluxe, Basic Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, down comforters, free minibar items, in-room safe

Premier Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 87 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, River View

View from room

Deluxe Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Basic Room, 2 Twin Beds, River View

Premium bedding, down comforters, free minibar items, in-room safe

Horizon Deluxe, Basic Room, 2 Twin Beds, River View

  • 44 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds, River View

View from room

Premier Room, 2 Twin Beds, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Guangzhou

Haizhu stay.With a stay at this Haizhu hotel, you'll be within 2 miles (3 km) of Canton Fair Complex and 6 miles (10 km) of Canton Tower. Also within 9 miles (15 km) are Beijing Road Pedestrian Street and Baiyun Mountain.

What's nearby

  • Canton Fair Complex - 2 min walk - 0.2 km
  • Tianhe Park - 3 min drive - 2.8 km
  • Canton Tower - 5 min drive - 5.6 km
  • Taikoo Hui - 6 min drive - 8.0 km
  • Beijing Road Pedestrian Street - 12 min drive - 12.1 km

Getting around

  • Canton Fair Complex East Tram Stop - 5 min walk
  • Shiguanglu Station - 18 min drive
  • Baiyun International Airport (CAN) - 55 min drive

Restaurants

  • ‪Kungfu Restaurant 真功夫 - ‬16 min walk
  • ‪星巴克 - ‬12 min walk
  • ‪Langham Place Hotel Sky Bar - ‬3 min drive
  • ‪McDonald's (麦当劳) - ‬14 min walk
  • ‪Segafredo - ‬3 min drive

About this property

Shangri-La Guangzhou

5-star luxury hotel near Canton Fair Complex, connected to a rail/subway station
Shangri-La Guangzhou offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 24111 square feet (2240 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a health club are also featured at the luxury Shangri-La Guangzhou. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 1 building
  • 704 guestrooms or units
  • 36 levels
  • 6 dining venues
  • Meeting rooms
  • 24111 sq ft of conference space
  • 2240 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Guangzhou offers 704 accommodations with minibars (stocked with some free items) and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 254 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 254 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Hotel Shangri-la
Guangzhou Shangri-la
Guangzhou Shangri-la Hotel
Hotel Shangri-la Guangzhou
Shangri-la Guangzhou
Shangri-la Guangzhou Hotel
Shangri-la Hotel Guangzhou
Shangri La Guangzhou
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Shangri-La Guangzhou Hotel
Shangri La Hotel Guangzhou
Shangri-La Guangzhou Guangzhou
Shangri-La Guangzhou Hotel Guangzhou

Shangri-La Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 376 out of 622 reviews
Rating 8 - Good. 172 out of 622 reviews
Rating 6 - Okay. 39 out of 622 reviews
Rating 4 - Poor. 15 out of 622 reviews
Rating 2 - Terrible. 20 out of 622 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Enis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

yasar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Siu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Siu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

MOW YUEN

Liked: Cleanliness, amenities
great service and location perfect facilities and swimming pool
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Stayed 5 nights in May 2025

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and condition

Great hotel for trade show attendance . Right across from the hotel is pazhou exhibition hall
Stayed 4 nights in May 2025

10/10 Excellent

Emili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. Hotel was a little outdated but it was still a great hotel. Would stay here again just for the service!
Stayed 5 nights in May 2025

10/10 Excellent

Yuze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent properties and great service, would definitely recommend ppl for staying there
Stayed 2 nights in May 2025

10/10 Excellent

Rabih

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly and very considerate to our 40th anniversary celebration and made special decoration in the room. Apart from this the overall hotel and staff are great, pleasant and enjoyed every bit of it
Stayed 4 nights in May 2025

10/10 Excellent

Geaik Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay with nice view.

Very comfortable stay with many facilities available. The room was big and bathroom too. I took the rooms facing the river so it was nice view we had. Overall nice and comfortable stay.
Stayed 3 nights in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking Distance Convention center

Great hotel, excellent restaurants and great staff!
Stayed 6 nights in May 2025

10/10 Excellent

Mohd Mughti Arief

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

olugbenga

Stayed 1 night in May 2025

10/10 Excellent

Mariam, Kuwait

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb. Walking distance to Canton Fair. staff should speak english better as i was having issues translating everytime.
Stayed 2 nights in Apr 2025

6/10 Okay

Dawn

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The property is nice but dated. BONUS, its very close to the Canton Fair. No Bellman helped us with our luggage or greeted us when we first arrived. We decided to try 3 different 5 star hotels for each Phase of thr Canton Fair. All within walk distance to the Fair. All the exact same price range. The Shanghai-la honestly felt like a money grab and didnt actually provide any service. For example other hotels offered cocktail hours, welcome drinks, someone explained all the different dining options, engaged with us, and checked in with us daily to see how we are doing or if any needs werent being met. That being said all the staff we encountered pleasant. The outdoor pool closes early to be allowed entrance to the indoor pool you must wear a swim cap and lane swim. As a side note... the hot tubs are separated by gender and located in the individual change rooms.
Stayed 4 nights in Apr 2025

4/10 Poor

Alexander

Stayed 4 nights in Mar 2025

10/10 Excellent

Harinder

Stayed 1 night in Apr 2025

6/10 Okay

Jasjeet

Stayed 5 nights in Mar 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Chester Alan

Stayed 3 nights in Mar 2025

10/10 Excellent

Alaa

Stayed 4 nights in Mar 2025

10/10 Excellent

punit

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Mar 2025

10/10 Excellent

Weiting, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , stay two long trips already this year, couldn’t be more happier
Stayed 4 nights in Feb 2025

4/10 Poor

Eliza

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The staff were very disinterested and at times rude. It felt like because we weren’t locals we were too much trouble to deal with. Often helping other guests who were behind us in queues. The buffet was very local food driven which is understandable. The beds were extremely hard. We asked for a mattress topper for the second night which helped a bit and I would recommend for westerners upon checking. A good location, but having stayed there several times before, I will not be heading back after this stay.
Stayed 2 nights in Mar 2025