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Shangri-La Guangzhou

5.0 star property
5-star luxury hotel near Canton Fair Complex, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Shangri-La Guangzhou

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
6 restaurants, breakfast, lunch, dinner served; Asian cuisine
Lobby
Lobby
Couples treatment rooms, hot tub, steam room, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou, Guangdong, 510000
  • Canton Fair Complex
    ‪2 min walk‬
  • Canton Tower
    ‪5 min drive‬
  • Beijing Road Pedestrian Street
    ‪12 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Single Beds, River View

View from room

Premier Room, 2 Single Beds, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Basic Room, 2 Single Beds, River View

1 bedroom, premium bedding, down comforters, free minibar items

Horizon Deluxe, Basic Room, 2 Single Beds, River View

  • 44 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, River View

1 bedroom, premium bedding, down comforters, free minibar items

Premier Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Basic Room, 1 King Bed, River View

View from room

Horizon Deluxe, Basic Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

View from room

Deluxe Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 87 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

View from room

Deluxe Room, 1 King Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

1 bedroom, premium bedding, down comforters, free minibar items

Basic Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Guangzhou

Haizhu stay.With a stay at this Haizhu hotel, you'll be within 2 miles (3 km) of Canton Fair Complex and 6 miles (10 km) of Canton Tower. Also within 9 miles (15 km) are Beijing Road Pedestrian Street and Baiyun Mountain.

What's nearby

  • Canton Fair Complex - 2 min walk - 0.2 km
  • Canton Tower - 5 min drive - 5.6 km
  • Taikoo Hui - 6 min drive - 8.0 km
  • Chimelong Paradise - 12 min drive - 15.9 km
  • Beijing Road Pedestrian Street - 12 min drive - 12.1 km

Getting around

  • Canton Fair Complex East Tram Stop - 5 min walk
  • Shiguanglu Station - 18 min drive
  • Baiyun International Airport (CAN) - 55 min drive

Restaurants

  • ‪六合茶居 - ‬20 min walk
  • ‪麦当劳 - ‬7 min walk
  • ‪香格里拉大堂酒廊 - ‬19 min walk
  • ‪妙趣咖啡厅 - ‬19 min walk
  • ‪滩万日本料理 - ‬19 min walk

About this property

Shangri-La Guangzhou

5-star luxury hotel near Canton Fair Complex, connected to a rail/subway station
Shangri-La Guangzhou offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 24111 square feet (2240 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a 24-hour health club are also featured at the luxury Shangri-La Guangzhou. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 1 building
  • 704 guestrooms or units
  • 36 levels
  • 6 dining venues
  • Meeting rooms
  • 24111 sq ft of conference space
  • 2240 sq m of conference space
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Guangzhou offers 704 accommodations with minibars (stocked with some free items) and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Italian, Japanese, Turkish

Similar properties

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  • Hot tub
  • Spa
  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 750 per vehicle (one-way)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Hotel Shangri-la
Guangzhou Shangri-la
Guangzhou Shangri-la Hotel
Hotel Shangri-la Guangzhou
Shangri-la Guangzhou
Shangri-la Guangzhou Hotel
Shangri-la Hotel Guangzhou
Shangri La Guangzhou
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Shangri-La Guangzhou Hotel
Shangri La Hotel Guangzhou
Shangri-La Guangzhou Guangzhou
Shangri-La Guangzhou Hotel Guangzhou

Shangri-La Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 362 out of 607 reviews
Rating 8 - Good. 172 out of 607 reviews
Rating 6 - Okay. 39 out of 607 reviews
Rating 4 - Poor. 15 out of 607 reviews
Rating 2 - Terrible. 19 out of 607 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Weiting, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent , stay two long trips already this year, couldn’t be more happier
Stayed 4 nights in Feb 2025

4/10 Poor

Eliza

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The staff were very disinterested and at times rude. It felt like because we weren’t locals we were too much trouble to deal with. Often helping other guests who were behind us in queues. The buffet was very local food driven which is understandable. The beds were extremely hard. We asked for a mattress topper for the second night which helped a bit and I would recommend for westerners upon checking. A good location, but having stayed there several times before, I will not be heading back after this stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Freddy, town of mount royal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. People very Friendly. A shot to concierge Ray very helpful, Great job Ray!!
Stayed 5 nights in Mar 2025

10/10 Excellent

JUAN-IGNACIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Mar 2025

10/10 Excellent

Jianghong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, spacious room, and friendly staff. Only downside is limited dining options nearby. Hard to find a place for late lunch in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel very friendly staff, clean rooms and great dining
Stayed 6 nights in Oct 2024

10/10 Excellent

WEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Yun Shi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff.
Stayed 4 nights in Jan 2025

8/10 Good

Hin Ming Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 5 nights in Jan 2025

10/10 Excellent

Jinran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous breakfast!

We stayed on friend’s recommendation. Great location, facilities, amazing breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

ETHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2024

10/10 Excellent

Ann Marie

Stayed 6 nights in Oct 2024

10/10 Excellent

Manjesh, Piscataway

Stayed 1 night in Oct 2024

10/10 Excellent

Lei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love the smell of this hotel

Stayed 3 nights in Oct 2024

10/10 Excellent

BHUPINDER

Business traveller, Travelled with group
Liked: Amenities
Excellent staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony, Marlton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable hotel. Great food and drinks, not as many people spoke English as our previous stays
Stayed 4 nights in Oct 2024

10/10 Excellent

Bhupinder

Liked: Cleanliness, property conditions & facilities
Very beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goog overall
Stayed 5 nights in Oct 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place to stay but a bit far away from center. The room is a bit not upgraded, staffs are extremely nice and useful. The breakfast is really good, a varieties.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out of 10

Beautiful hotel with amazing staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High end at its finest

Amazing 5 star service from check-in to check-out. I would highly recommend this hotel to anyone traveling to Guanzhou, China!
Stayed 2 nights in Aug 2024

6/10 Okay

s

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Han Xiong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good definately. Anywhere that u want to travel for a meal or shopping need a transport.Other than that everything is fine
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

reeza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff . Clean and effective service. Management was always helpful.
Stayed 5 nights in May 2024