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White Swan Hotel

5.0 star property
5-star luxury hotel near Sacred Heart Cathedral

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Photo gallery for White Swan Hotel

4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Property video
1 bedroom, premium bedding, minibar, in-room safe
Lounge
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping

Explore the area

View in a map
No.1, Shamian South Street, Guangzhou, Guangdong, 510133
  • Place, Shamian Exhibition Hall
    ‪2 min walk‬
  • Place, Guangzhou Cultural Park
    ‪12 min walk‬
  • Place, Shangxiajiu Pedestrian Street
    ‪12 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪30 min drive‬

Room options

View all photos for Club Deluxe Room River View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Deluxe Room River View King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Premier Suite River View King Bed

Club Premier Suite River View King Bed

Club Premier Suite River View King Bed

8.0 out of 10
Very good
(1 review)
  • 90 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room River View King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room City View Queen Bed

Standard Room City View Queen Bed

Standard Room City View Queen Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room City View Twin Bed

Deluxe Room City View Twin Bed

Deluxe Room City View Twin Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room City View Twin Bed

Standard Room City View Twin Bed

Standard Room City View Twin Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room City View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room City View King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room City View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Deluxe Room City View King Bed

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View Twin Bed

Deluxe Room River View Twin Bed

Deluxe Room River View Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (2 Beds)

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room (2 Beds)

  • Sleeps 2

View all photos for Standard Queen Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Queen Room

  • Sleeps 2

View all photos for Deluxe City-view King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe City-view King Room

  • Sleeps 2

View all photos for Deluxe City-view Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe City-view Twin Room

  • Sleeps 2

View all photos for Deluxe River-view King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe River-view King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Deluxe River-view Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe River-view Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for CLUB DELUXE ROOM CITY VIEW

1 bedroom, premium bedding, minibar, in-room safe

CLUB DELUXE ROOM CITY VIEW

  • Sleeps 2

View all photos for CLUB DELUXE ROOM RIVER VIEW

1 bedroom, premium bedding, minibar, in-room safe

CLUB DELUXE ROOM RIVER VIEW

  • Sleeps 2

View all photos for Club Premier Suite

1 bedroom, premium bedding, minibar, in-room safe

Club Premier Suite

  • Sleeps 2

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About the area

Guangzhou

Heart of Guangzhou.Your stay at this Haizhu hotel places you within 2 miles (3 km) of Sacred Heart Cathedral and Lychee Bay Park. Yuexiu Park is within 6 miles (10 km) and Canton Fair Complex is within 9 miles (15 km).

What's nearby

  • Shamian Exhibition Hall - 2 min walk - 0.2 km
  • Canton Customs Building - 8 min walk - 0.7 km
  • Guangzhou Cultural Park - 12 min walk - 1.1 km
  • Shangxiajiu Pedestrian Street - 12 min walk - 1.1 km
  • Haizhu Wholesale Market - 2 min drive - 2.1 km

Getting around

  • Cultural Park Station - 13 min walk
  • Guangzhou Railway Station - 20 min drive
  • Baiyun International Airport (CAN) - 51 min drive

Restaurants

  • ‪River Club - ‬19 min walk
  • ‪廣州酒家 - ‬2 min walk
  • ‪侨美食家 - ‬18 min walk
  • ‪兰桂坊 - ‬5 min walk
  • ‪猫屎咖啡（沙面大街） - ‬10 min walk

About this property

White Swan Hotel

5-star luxury hotel near Sacred Heart Cathedral
White Swan Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 26910 square feet (2500 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury White Swan Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 1 building
  • 520 guestrooms or units
  • 28 levels
  • 4 dining venues
  • Meeting rooms
  • 26910 sq ft of conference space
  • 2500 sq m of conference space
  • Built in 1982
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
White Swan Hotel offers 520 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (CNY 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property provides Overseas Buyer registration service for the Canton Fair, as well as transportation via ferry to the Canton Fair Complex during fair dates.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 575.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Valet parking fee: CNY 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 575.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Barclaycard, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

White Swan Hotel Guangzhou
White Swan Hotel
White Swan Guangzhou
Hotel White Swan
White Swan Hotel Hotel
White Swan Hotel Guangzhou
White Swan Hotel Hotel Guangzhou

Reviews

White Swan Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 717 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 41 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

Reviews

10/10 Excellent

SHAWN, Buffalo Grove

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 2 nights in Jun 2025

6/10 Okay

Shing, South San Francisco

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The White Swan should be an icon of Guangzhou, but my experience was deeply disappointing. Service was slow and unprofessional, dining staff came across as rude, and I was bitten by mosquitoes countless times. For such a renowned hotel, better service and proper pest control are urgently needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Stayed 5 nights in Aug 2025

6/10 Okay

Tom

Stayed 2 nights in Aug 2025

6/10 Okay

Tom

Travelled with family
Disliked: Amenities
Not worth for $ paid
Stayed 2 nights in Aug 2025

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Bao Qiong

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby staff, Horace Chen, 陈灏，is very proactive and friendly. He helped me order a taxi and loaded my luggages to the taxi. He kept me informed about the taxi status. I relaxed and comfortably waited at the lobby lounge area.
Stayed 1 night in Jul 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are courteous and polite.
Stayed 1 night in Jul 2025

10/10 Excellent

MEILAN

Stayed 8 nights in Jun 2025

10/10 Excellent

Sun Yih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

siyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Qianyi

Travelled with family and small children
Liked: Cleanliness, amenities
I love the morden clean room with nice city view. The residents get the priority to make a reservation for restaurant. All staffs are courteous and provide impeccable service. I'll come again.
Ground floor sided view
Dim Sum -morning tea time
Second floor restaurant inside view
The urban scenery visible from the room's window
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful rooms. Nice staff. Sink and toilet were blocked, though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with very nice accommodations and facilities centrally located on Shamian Island a quick walk to the MTR. Great breakfast buffet.
Stayed 3 nights in Jun 2025

10/10 Excellent

Manyi

Stayed 9 nights in Jun 2025

6/10 Okay

Yan

Business traveller
Liked: Cleanliness, staff & service
I will Not rate this as a 5 star hotel. The 1st room smells very bad dampness and I have to change into another room. The room is tiny.
Stayed 1 night in Jun 2025

10/10 Excellent

KATHY

Travelled with family
Liked: Cleanliness, property conditions & facilities
very nice surroundings
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Xiao Tong Huang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Zhen Liang

Travelled with partner
Liked: Amenities, property conditions & facilities
Pure luxury hotel. From the elegant river view from room to the excellent service, every detail is perfection. The dining options are exquisite, and the historic charm of Shamian Island makes it even more special. The staff goes above and beyond to ensure a flawless stay. A true five-star experience—highly recommended!
Stayed 1 night in Jun 2025

10/10 Excellent

XiaoHui

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in May 2025

10/10 Excellent

song

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

song

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is historic hotel. I stayed here 30 years ago and came back, did not feel any aging. Amazing place and location. Will stay here again for next trip.
View from my room
Stayed 1 night in May 2025