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5.0 out of 5

"It is a very good experience . The hotel is nice and clean. " More

By a verified traveller on Mon 02 Sep 2019

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Hotel Description

Hotel near Sacred Heart Cathedral in Guangzhou

Heart of Guangzhou

Your stay at this Haizhu hotel places you within 2 miles (3 km) of Sacred Heart Cathedral and Lychee Bay Park. Yuexiu Park is within 6 miles (10 km) and Canton Fair Complex is within 9 miles (15 km).

Multiple dining options

This hotel features 4 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the sauna and perks like free self parking.

Standard Room City View Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CA $200* Per night/room 2 Apr. - 3 Apr.

Deluxe Room City View Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room River View King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Premier Suite River View King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room City View Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Deluxe Room City View King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

White Swan Hotel ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for White Swan Hotel

Everyone (2) Couples (1) Family (1)
5 out of 5
It is a very good experience . The hotel is nice and clean.

Posted by on 2 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by White Swan Hotel

Dear guest, thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. White Swan Hotel

5 out of 5
This property was absolutely perfect for our visit to Canton Fair. While we found the bar to be eye-wateringly expensive, everything else was utter perfection including the complimentary day ferry service to and from the Fair. Highly recommended!

Posted by on 7 May 2019

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Comment from Hotel Management

11 May 2019 by White Swan Hotel

Dear guest, thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. White Swan Hotel

5 out of 5
Exceptional bilingual staff assisted with every aspect of our stay. Their courtesy is exemplary. Room was extraordinarily comfortable with many standard nuances not seen in other hotels: slippers, prepositioned emergency smoke masks, convenient multiple input connections for electronic devices like laptops and cell phones. Our 11th floor window provided an excellent overview of Shamian Island where we enjoyed a pleasant morning walk before check out. Shops and decor throughout are exquisite. Breakfast buffet lacked nothing!.

Posted by , from Albuquerque NM on 16 Nov. 2018

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Comment from Hotel Management

16 Nov. 2018 by White Swan Hotel

Dear guest, thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. White Swan Hotel

5 out of 5

Excellent hotel, great price, wonderful experience

The hotel is spectacular, the hotel staff is friendly and always help you with a smile, the amenities are way more than ai expected! Totally recommended.

Posted by on 25 Apr. 2017

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Comment from Hotel Management

3 May 2017 by White Swan Hotel

Dear guest, thank you very much for taking time to give us an impression of your recent experience with us, and we look forward to welcoming you again at another opportunity as our esteemed guest. White Swan Hotel

Property Features

White Swan Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 26910 square feet (2500 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly White Swan Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Guangzhou hotel.

  • 1 building
  • 520 guestrooms or units
  • 28 levels
  • 4 dining venues
  • Meeting rooms
  • 26910 sq ft of conference space
  • 2500 sq m of conference space
  • Built in 1982
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Guangzhou Railway Station (7.5 km / 4.7 mi)
  • Property shuttles: Train station pick-up
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

White Swan Hotel offers 520 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Silk Road Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only.

River Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Jade River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Flavors of China - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

White Swan Deli - This delicatessen serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property requires that guests have proof that they have stayed within China for 21 days prior to check-in.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

White Swan Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 575.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Barclaycard, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Credit card pre-authorization
  • Mobile payments
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Valet parking fee: CNY 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 575.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • White Swan Hotel Guangzhou
  • White Swan Hotel
  • White Swan Guangzhou
  • Hotel White Swan
  • White Swan Hotel Hotel
  • White Swan Hotel Guangzhou
  • White Swan Hotel Hotel Guangzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.