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Hilton Garden Inn Guatemala City

4.0 star property
4-star hotel near Oakland Mall

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Photo gallery for Hilton Garden Inn Guatemala City

Meeting facility
Property video
Breakfast, lunch, dinner served; international cuisine
Reception
Room, 2 Queen Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
13 Calle 7 65 Zona 9, Guatemala City, 01009
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, La Aurora Zoo
    ‪10 min walk‬
  • Place, Oakland Mall
    ‪14 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.8 out of 10
Excellent
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

In-room safe, desk, soundproofing, iron/ironing board

King Room

  • Sleeps 2

View all photos for King Room with City View

In-room safe, desk, soundproofing, iron/ironing board

King Room with City View

  • Sleeps 3

View all photos for Junior King Suite with City View

In-room safe, desk, soundproofing, iron/ironing board

Junior King Suite with City View

  • Sleeps 4

View all photos for Junior King Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior King Suite

  • Sleeps 4

View all photos for 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

2 Double Beds

  • Sleeps 4

View all photos for 2 Queen Beds City View

In-room safe, desk, soundproofing, iron/ironing board

2 Queen Beds City View

  • Sleeps 4

View all photos for 2 Double Beds Cityview

In-room safe, desk, soundproofing, iron/ironing board

2 Double Beds Cityview

  • Sleeps 4

View all photos for Queen Room With Roll-in Shower-Mobility Accessible

In-room safe, desk, soundproofing, iron/ironing board

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Beds Room

In-room safe, desk, soundproofing, iron/ironing board

2 Queen Beds Room

  • Sleeps 4

View all photos for Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Queen Room

  • Sleeps 2

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About the area

Guatemala City

City center stay.Your stay at this Zona 9 hotel places you within 2 miles (3 km) of Oakland Mall and Children's Museum. Natural History Museum and Teatro Nacional are also within 3 miles (5 km).

What's nearby

  • Avenida La Reforma - 1 min walk - 0.1 km
  • Avenida Las Américas - 8 min walk - 0.7 km
  • La Aurora Zoo - 10 min walk - 0.8 km
  • Embassy of Mexico in Guatemala - 10 min walk - 0.9 km
  • Oakland Mall - 14 min walk - 1.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 10 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Art Steak House - ‬1 min walk
  • ‪Cheers Sport Bar - ‬2 min walk
  • ‪La Plazuela - ‬4 min walk
  • ‪RBG Bar & Grill - ‬4 min walk

About this property

Hilton Garden Inn Guatemala City

4-star hotel near Oakland Mall
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 12 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2239 square feet (208 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Guatemala City. Free self parking is available.

This 4-star Guatemala City hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 5 levels
  • 2239 sq ft of conference space
  • 208 sq m of conference space
  • Built in 1993
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Guatemala City offers 109 accommodations with laptop-compatible safes and safes. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 15.40 for adults and USD 7.70 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.40 for adults and USD 7.70 for children
  • Late check-in fee
  • Late check-out fee: USD 45.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala Princess
Princess Guatemala
Princess Hotel Guatemala
Hotel Princess Guatemala/Guatemala City
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City
Hilton Garden Guatemala City
Hilton Garden Inn Guatemala City Hotel
Hilton Garden Inn Guatemala City Guatemala City
Hilton Garden Inn Guatemala City Hotel Guatemala City

Hilton Garden Inn Guatemala City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 955 reviews
Rating 8 - Good. 264 out of 955 reviews
Rating 6 - Okay. 78 out of 955 reviews
Rating 4 - Poor. 33 out of 955 reviews
Rating 2 - Terrible. 25 out of 955 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Devashish

Stayed 4 nights in Dec 2025

10/10 Excellent

Tom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not try the breakfast but staff was wonderful!
Stayed 1 night in Jan 2026

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities
The room was always clean and in good order. The staff at the reception desk was always helpful and fiendly.
Stayed 10 nights in Dec 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why there wasn’t a door for the bathroom shower, so our floor got wet. It is a nice bathroom and nice hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly, and the room was clean and comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffry

great
Stayed 1 night in Dec 2025

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was fresh.
Stayed 2 nights in Dec 2025

2/10 Terrible

Angel

Liked: Cleanliness, property conditions & facilities
they had some parties at the ball room and was loud , than people in the rooms were very loud as well after midnight , couldn't sleep too much noise ,
Stayed 1 night in Dec 2025

10/10 Excellent

Rut

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025

8/10 Good

Arthur

Stayed 1 night in Dec 2025

6/10 Okay

Enrique

Stayed 2 nights in Nov 2025

10/10 Excellent

Aranely

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff ! Very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Humza

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was outstanding and really nice.
Stayed 8 nights in Nov 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Selection was good and we had the option of adding better coffee for an extra fee.
Stayed 2 nights in Nov 2025

10/10 Excellent

Oscar

Stayed 1 night in Nov 2025

10/10 Excellent

Silvia

Stayed 1 night in Nov 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me cobraron los desayunos de los niños cuando reserve la habitacion con desayunos y me indican que solo incluye los desayunos de los adultos, unicamente por lo demas todo al 100
Stayed 1 night in Nov 2025

10/10 Excellent

MARCELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, staff always nice.
Stayed 2 nights in Nov 2025

8/10 Good

Brielle

Liked: Cleanliness, property conditions & facilities
The stay itself was great. Room clean and a great place to relax before our big travel day. Bed was very comfortable! The only thing I’d like mentioning: we arrived from Antigua at 3:30, very ready to check in & relax. When we checked in - the room wasn’t ready. Luckily it was ready pretty soon after (3:35ish?). But with a check in stating 3pm, this was a shock. Happy we did not arrive any earlier because that would have been very stressful.
Stayed 1 night in Nov 2025

10/10 Excellent

Ahmed, Parkland

Liked: Cleanliness, property conditions & facilities
Room service was excellent, staff was great, breakfast was super
Stayed 5 nights in Nov 2025

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Dennice

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff is Excelente. Alex in the dinner room Great. Sara from housekeeping was Fabulous, she found monet oyt my door and return it perfecto
Stayed 2 nights in Nov 2025

8/10 Good

tali, Haifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good airport hotel
Stayed 1 night in Oct 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

…
Stayed 4 nights in Sep 2025