See all properties

InterContinental Real Guatemala by IHG

5.0 star property
Family-friendly 5-star hotel near La Aurora Zoo

Choose dates to view prices

Photo gallery for InterContinental Real Guatemala by IHG

4 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala
  • Place, Plaza Fontabella Shopping Center
    ‪3 min walk‬
  • Place, Oakland Mall
    ‪10 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(10 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

City view

Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Room, 2 Double Beds, Accessible

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View (High Floor)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, City View (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for 1 King Classic

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

1 King Classic

9.2 out of 10
Wonderful
(11 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

2 Double Classic

9.0 out of 10
Wonderful
(33 reviews)
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

View from room

Standard Room

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

View from room

Premium Room

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for 1 King Premium High Floor

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

1 King Premium High Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium City View High Floor

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

1 King Premium City View High Floor

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Premium High Floor

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

2 Double Premium High Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Classic City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

1 King Classic City View

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Club Lounge Access

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

2 Double Classic City View

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

About the area

Guatemala City

Zona 10 stay.Within a 15-minute walk of this Zona 10 hotel, you'll find Plaza Fontabella Shopping Center and Oakland Mall. La Aurora Zoo and Europlaza are also within 2 miles (3 km).

What's nearby

  • Avenida La Reforma - 3 min walk - 0.3 km
  • Plaza Fontabella Shopping Center - 3 min walk - 0.3 km
  • Oakland Mall - 10 min walk - 0.8 km
  • U.S. Embassy in Guatemala - 13 min walk - 1.1 km
  • La Aurora Zoo - 14 min walk - 1.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Restaurante La Poza - ‬2 min walk
  • ‪Maya Lounge - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪The Market - ‬1 min walk

About this property

InterContinental Real Guatemala by IHG

Family-friendly 5-star hotel near La Aurora Zoo
InterContinental Real Guatemala by IHG offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6186 square feet (575 square meters) and includes a conference center. A children's pool, a sauna, and a library are also featured at the luxury InterContinental Real Guatemala by IHG. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee.

This 5-star Guatemala City hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 15 levels
  • 4 dining venues
  • 6186 sq ft of conference space
  • 575 sq m of conference space
  • Built in 2000
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
InterContinental Real Guatemala by IHG offers 238 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Similar properties

Exterior
Hyatt Centric Guatemala City
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 786 reviews
The price is CA $145
CA $177 total
includes taxes & fees
Dec 29 - Dec 30
Hyatt Centric Guatemala City

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Art gallery
  • Children's pool
  • Full-service spa
  • Hot tub
  • Library
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 160.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Parking is included for 1 vehicle per reservation. A parking fee of GTQ 160 applies for each additional vehicle.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GTQ 159 per person
  • Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala InterContinental
InterContinental Guatemala
InterContinental Real Guatemala
Real Guatemala InterContinental
Real InterContinental Guatemala
Real InterContinental Hotel Guatemala
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Real Intercontinental Guatemala Hotel Guatemala City
Real InterContinental Guatemala Hotel
Real InterContinental Guatemala
Real InterContinental Guatemala by IHG Hotel

InterContinental Real Guatemala by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1002 reviews
Rating 8 - Good. 183 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jacob

Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not at this moment
Stayed 1 night in Sep 2025

10/10 Excellent

Rene

Stayed 1 night in Sep 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Stayed 1 night in Sep 2025

8/10 Good

Mingen, Potomac

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General Average, not too much choice in breakfast, swimming pool is warm, but not as regular size.
Stayed 5 nights in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yadira, Baldwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a good family oriented hotel. Close to different restaurants and different restaurants inside the hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ruben

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the restaurant was very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Danielle, St. Louis Park

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Walking distance to restaurants and shopping. Hotel was clean and staff were friendly and helpful.
Stayed 3 nights in Jul 2025

8/10 Good

Arnold, Naples

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great food
Stayed 1 night in Aug 2025

10/10 Excellent

Sady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca, richland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing and the hotel was fantastic! We also went to the spa which was a wonderful experience.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Property conditions & facilities

Beautiful trip

It was wonderful as usual, and the staff is amazing especially Ricardo up in the club lounge
Stayed 1 night in Aug 2025

10/10 Excellent

Jason, Atlanta

Stayed 1 night in Aug 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2025

10/10 Excellent

Leonardo

Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

6/10 Okay

Hee Jung

Travelled with partner
Liked: Cleanliness, staff & service
location was very attractive that we were walk distance from CC fontabella. However, we were not clear if breakfast was included, it didn't specify on Expedia nor staff mentioned while we were checking in. We were going to eat outside but glad that we ate breakfast at hotel, but didn't know it was included.
Stayed 1 night in Aug 2025

2/10 Terrible

William

Travelled with group
Liked: Amenities
The night club noise kept me up all night. Changed rooms next night. Then it was good
Stayed 1 night in Aug 2025

10/10 Excellent

OWEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comment

I stay there always !!
Stayed 2 nights in Jul 2025

10/10 Excellent

Douglas

Stayed 2 nights in Jul 2025

10/10 Excellent

Rudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice hotel to stay in while visiting family! Walking distance to everything, easy uber rides to Cayala, great food/drinks on the 5th floor! Pool and jacuzzi were amazing with heated pool and large 8 person jacuzzi. Would definitely recommend.
Stayed 2 nights in Jul 2025

2/10 Terrible

Maria Del Mar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Thanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025