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Hotel Palace Guayaquil

4.0 star property
4-star hotel in Downtown Guayaquil

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Photo gallery for Hotel Palace Guayaquil

Lobby
Junior Suite
Breakfast, lunch and dinner served
Front of property
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110
  • Place, Seminario Park
    ‪2 min walk‬
  • Place, Guayaquil Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Malecon 2000
    ‪3 min walk‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪11 min drive‬

Room options

View all photos for Room Superior

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Superior

  • 26 sq m
  • Sleeps 2

View all photos for Suite Junior

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite Junior

  • 38 sq m
  • Sleeps 3

View all photos for Room Superior

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Superior

  • 22 sq m
  • Sleeps 2

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Guayaquil

City center stay.With a stay at this Downtown Guayaquil hotel, you'll be steps from Church of San Francisco and San Francisco Square. Seminario Park and Nahim Isaias Museum are also within half a mile (1 km).

What's nearby

  • Seminario Park - 2 min walk - 0.2 km
  • Guayaquil Metropolitan Cathedral - 3 min walk - 0.3 km
  • Malecon 2000 - 3 min walk - 0.3 km
  • Guayaquil Municipal Library - 5 min walk - 0.5 km
  • Central Market - 7 min walk - 0.6 km

Getting around

  • Duran Train Station - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 9 min drive

Restaurants

  • ‪Unicafe - ‬3 min walk
  • ‪El Caldero Magico - ‬3 min walk
  • ‪Pasteles & Compañía - ‬2 min walk
  • ‪Menestras del negro - ‬3 min walk
  • ‪La Tablita del Tártaro - ‬2 min walk

About this property

Hotel Palace Guayaquil

4-star hotel in Downtown Guayaquil
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1722 square feet (160 square meters) and includes a conference center. An area shuttle within 5.00 km and an airport shuttle (available 24 hours) are available for a fee. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Palace Guayaquil. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Guayaquil hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 6 levels
  • 1722 sq ft of conference space
  • 160 sq m of conference space
  • Built in 1958
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Palace Guayaquil offers 95 accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries.

This Guayaquil hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 12 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palace Guayaquil

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 12 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Hotel Palace Guayaquil Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 603 out of 924 reviews
Rating 8 - Good. 251 out of 924 reviews
Rating 6 - Okay. 46 out of 924 reviews
Rating 4 - Poor. 13 out of 924 reviews
Rating 2 - Terrible. 11 out of 924 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Milton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
El personal fue correcto en sus funciones, sin embargo, podría mejorar en cordialidad y amabilidad hacia los huéspedes, mostrando una actitud más cálida y sonriente.
Stayed 1 night in Dec 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Maeve

Stayed 1 night in Nov 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is welĺ worth its price. It is downtown near the Malecon and other sights. While it is a little older than some of the "fancier" newer hotels nearer the airport it is clean, well kept, with a very professional staff that knew we were coming and called us by name, and it is half or in some cases 1/3 the cost and only $5 for a 24 hour taxi service to the airport. Breakfast buffet is included and is complete and nicely presented with a cook there for special omlettes etc. Trust me. You'll like it at a much more reasonable cost than the big names.
Stayed 3 nights in Oct 2025

10/10 Excellent

Addiel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel . Clean place , friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Armando, Wallingford

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Hugo

Stayed 1 night in Sep 2025

10/10 Excellent

casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the quaint breakfast with views of the street. Exceptional friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Abdul

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet with a large variety of options. Very friendly staff, always available to help. Restaurant with great food options. Rooms quite clean, sound proof and blackout curtains.
Stayed 9 nights in Sep 2025

10/10 Excellent

jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

GIOVANNY, Jersey City

Travelled with family
Liked: Cleanliness
Location
Stayed 1 night in Aug 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly , helpful, knowledgeable about the areas to visit and not to visit
Stayed 2 nights in Aug 2025

10/10 Excellent

Liria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente acomodamiento
Stayed 7 nights in Aug 2025

8/10 Good

Allan

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

GIOVANNY, Jersey City

Liked: Cleanliness
Good place to stay
Stayed 2 nights in Jul 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, helpful staff. Property is not quite as nice as the photos, but good. Room had
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose, Spanish Fort

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Close to everything and easy place to catch a cab.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose Miguel, Santa Ana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, convenient location
Stayed 2 nights in Jul 2025

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful 😍
Stayed 2 nights in Jul 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

shioko

Travelled with family, Travelled with group
Excellent customer service by everybody but especially Ashley
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good warm water for shower. Restaurant onsite. Single room is a little bit small.
Stayed 1 night in May 2025