There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at Sunland Halong Hotel and Restaurant. Free self parking is available.
Nice hotel! I arrived early hours of the morning from a sleeper bus and they were able to accommodate check in at this time. The room was comfortable, clean and finished to a high standard. I would stay here again.
The room was noisy, this included the cleaning teams shouting and crashing around at 6:45am.
We were told the pool was out of use when we arrived (no prior communication). We were sent to use a pool at a neighbouring hotel which was filthy and cold. The water was cloudy and the tiles had algal growth on them so needless to say we didnt bother. Clearly there isnt anyone staying around here at the moment.
Breakfast choice was limited and the coffee was the undrinkable super sweet local stuff that the western pallate (and teeth!) cannot handle. I watched a staff member smoking in the foyer and kitchen area, another get off his motorbike and immediately start touching the plates (helmet still on!) So hygiene is questionable. A third staff member tapped me on the shoulder and whisked my plate away within seconds of me finishing my plate. Good job i didnt want any more.
The room was ok, but let down by staff and facilities.
Cogimos este hotel pensando que serĂa una pasada. La verdad es que las habitaciones estĂĄn limpias y muy bien. En cuanto al personal deja mucho que desear. Desde el primer momento intentaron sacarnos dinero. Nos dijeron que nuestra habitaciĂłn no estaba lista hasta las 2pm (contĂĄbamos con ello) pero que si les pagĂĄbamos 200.000vnd mĂĄs nos la daban ya. Obviamente dijimos que no porque nos pareciĂł un gesto feo. Les dijimos que nos Ăbamos a la piscina para hacer tiempo y nos dijeron que no. Que no se podĂa utilizar porque el agua estaba sucia (casualidad). Tardaron hasta las 6pm de la tarde en cambiar el agua y aĂșn asĂ estaba medio vacĂa. A parte, todo el rato querĂan saber cuĂĄl era nuestro plan. Les dijimos que irĂamos a la bahĂa a coger un crucero y nos dijeron que ellos tenĂan uno disponible por 800.000 pero a las 5 de la tarde, nos dijeron que a la mañana era imposible porque ya era muy tarde. Les dijimos que no porque aquĂ anochece a las 6 y no Ăbamos a ver nada. En cuanto vieron que lo Ăbamos a hacer por nuestra cuenta, nos dijeron que sĂ que sĂ que tenĂan uno a la mañana y que ademĂĄs si lo cogĂamos nos daban ya la habitaciĂłn para poder refrescarnos antes de la excursiĂłn. En resumen, hemos estado en sitios de peor calidad y nos han tratado muchĂsimo mejor, sin intentar sacarnos dinero de todos lados. Nos esperĂĄbamos una profesionalidad mayor. No volverĂamos nunca y por su puesto no lo recomendamos. Hay muchas opciones de hoteles mucho mejores.