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Heartland Hotel Haast

Property class: 3
Family-friendly 3-star hotel with free WiFi

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Photo gallery for Heartland Hotel Haast

Property grounds
View from property
Restaurant
Property grounds
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Haast-Jackson Bay Road, Haast, 7886
  • Place, Haast Visitor Centre
    ‪5 min walk‬
  • Place, Aotearoa Gemstones
    ‪2 min drive‬
  • Place, Haast Beach
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.0 out of 10
Very good
(26 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen and Single Room

  • Sleeps 3

View all photos for Standard King Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

  • 99 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Two-Bedroom Family Room

  • Sleeps 6

One-Bedroom Family Room

  • Sleeps 4

Three-Bedroom Family Room

  • Sleeps 6

Three-Bedroom Family Room

  • Sleeps 6

About the area

Haast

Close to the beach.Stay at this Haast hotel and you'll be within half a mile (1 km) of Haast Visitor Centre and 2 miles (3 km) of Aotearoa Gemstones. Also, Haast Beach is within 3 miles (5 km) and Waita Beach is within 6 miles (10 km).

What's nearby

  • Haast Visitor Centre - 5 min walk - 0.5 km
  • Aotearoa Gemstones - 2 min drive - 3.3 km
  • Haast Beach - 13 min drive - 4.8 km
  • Ship Creek Lookout - 13 min drive - 19.1 km
  • Lake Paringa - 35 min drive - 55.9 km

Restaurants

  • ‪Hard Antler - ‬2 min drive
  • ‪Prickly Gorse Cafe - ‬2 min drive
  • ‪Grumpy Cow Cafe - ‬2 min drive
  • ‪Spiker Cafe - ‬2 min drive
  • ‪Frontier Cafe & Bar - ‬1 min walk

About this property

Heartland Hotel Haast

Family-friendly 3-star hotel with free WiFi
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. An arcade/game room, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Heartland Hotel Haast. Free self parking is available.

This 3-star Haast hotel is smoke free.

  • 52 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Heartland Hotel Haast offers 52 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.

Similar properties

Property entrance
Heritage Park Lodge
Haast
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
4.2 out of 5, Very good, 225 reviews
The price is CA $136
CA $156 total
includes taxes & fees
May 20 - May 21
Heritage Park Lodge

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 25.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Heartland Hotel Haast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 197 out of 722 reviews
Rating 8 - Good. 299 out of 722 reviews
Rating 6 - Okay. 160 out of 722 reviews
Rating 4 - Poor. 48 out of 722 reviews
Rating 2 - Terrible. 18 out of 722 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
Room very good appreciate the moisturiser after getting sunburn. Well done to Michael for helping me move my motorbike!
Stayed 2 nights in Jan 2026

10/10 Excellent

Gayla

Liked: Cleanliness, staff & service, amenities
Open landscape view of grasslands and sky was very beautiful, short drive to township. Be careful when copy address from Bookings GPS sends you to spot 23 km away from the hotel.
Stayed 1 night in Jan 2026

8/10 Good

edina

Travelled with family and small children
Liked: Amenities
Room is old being a heritage hotel but bathroom is newly renovated. The room feels like a motel rather than hotel though. Comfy bed and pillows. A lot of amenities given like shower cap, make up remover, and toiletries are of good quality and smell nice too. Staff are friendly and helpful. Breakfast has some hot section, cereal, yoghurt and bread.
Stayed 1 night in Jan 2026

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service
Unit was clean and an excellent location. The only let down was there was no fridge. Otherwise everything else was fine.
Stayed 1 night in Jan 2026

2/10 Terrible

John

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We cancelled our stay on arrival after seeing room . The heating was on and could not be controlled from the room-iIt is centrally controlled and is set for all the buildings in the complex. There was a fan but it would not solve the problem of a stuffy room overnight. Staff not very interested. Room very small. A great disappointmen. WEe went elsewhere.
Stayed 1 night in Jan 2026

10/10 Excellent

Andy

Stayed 1 night in Jan 2026

10/10 Excellent

Sam, St Kilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Sarah-jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2025

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Fine stay for the location we needed. Old building and rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Hemal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice but keep in mind there are no dining options around except hotel's own restaurant.
Stayed 3 nights in Dec 2025

6/10 Okay

Marcelo

Travelled with family
OK
Stayed 1 night in Dec 2025

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Good size clean room with all amenities needed. Staff were super friendly and helpful. Lovely setting, we had a peaceful night sleep.
Stayed 1 night in Jan 2026

8/10 Good

AG

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, staff & service
Great food, kind staff, easy parking
Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel for overnight stay in Haast, clean room, a little outdated, great breakfast and nice food food for dinner
Stayed 1 night in Dec 2025

8/10 Good

Moegamat

Liked: Cleanliness, property conditions & facilities
Pleasant and helpful staff. Great that there is breakfast available as there are no other options nearby. Room was clean and spacious.
Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Disliked: Cleanliness, property conditions & facilities
Trying to still obtain a refund w no responses
Stayed 1 night in Dec 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Room and bed comfortable. Restaurant provided very good food and service. Good for a 1 night stop while travelling. Shower set up unusually high but great to have grab handles fitted for older folks.
Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 1 night in Nov 2025

8/10 Good

Julia

Liked: Cleanliness
The room was clean, bed comfortable but it is the first time I have been in a hotel where there wasn't a fridge.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable size room, good variety hot breakfast worth value when purchased with room rate vs paying onsite.
Stayed 1 night in Nov 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Due to lack of cell phone service it took me a minute to find the hotel. Convenient for doing Haast Pass. Staff and locals were friendly. I went to breakfast around 8am and most of the food was gone and was not refilled while I was in the dinning area for 30+ minutes. Also breakfast was not the most flavorful. Dinner was great.
Stayed 1 night in Nov 2025

4/10 Poor

John

The receptionist wasn’t very friendly and our
Stayed 1 night in Nov 2025

6/10 Okay

Roger

Travelled with family
Liked: Cleanliness, staff & service
Room was clean and staff very helpful. The hotel feels a little dated. Access to the room in the rain was not very comfortable as walk from reception and parking is not covered
Stayed 1 night in Nov 2025

6/10 Okay

William

Liked: Staff & service
Lovely staff, cleanish, quiet location. Rooms in need of refreshment as well as shower rooms. Whole site feels in need of investment and refurbishing.
Stayed 1 night in Nov 2025