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Hotel Description

4-star hotel near Lake Ashi

On lake

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Lake Ashi and within 2 miles (3 km) of Hakone Shrine. Hakone Ekiden Museum and Hakone Sekisho are also within half a mile (1 km).

Hot springs, bar/lounge

This hotel features hot springs and 2 restaurants. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi. A garden and luggage storage are also provided.

Moderate Twin Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max
CA $280* Per night/room 18 Apr. - 19 Apr.

Junior Suite with Balcony and Lake View, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Superior Twin Room with Lake View, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Moderate twin room, Non Smoking with French Dinner at 6pm

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Superior twin room Upper floor, Non Smoking with French Dinner at 6pm

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Japanese-style Rooms, Non Smoking with French Dinner at 6pm

Bed Count room.options.bedSize.Futon Maximum Occupancy 6 Max

Hakone Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hakone Hotel

Everyone (2)
5 out of 5

Posted by on 1 Dec. 2023

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5 out of 5

Posted by , from Albuquerque on 13 Mar. 2023

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Property Features

Hakone Hotel offers its guests hot springs. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hakone Hotel also features a vending machine, a garden, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 48 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1923
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hakone Hotel offers 48 air-conditioned accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, slippers, toilets with an electronic bidet, and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LED television
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Hakone Hotel has 2 restaurants on site.

Spa Services

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Number of hot springs - 2

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 6:30 AM - midnight. Front desk staff will greet guests on arrival.

Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.

The front desk at this property is open daily from 6:30 AM - midnight.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at midnight
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 3200–3200 for adults, and JPY 900–2100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hakone Hotel
  • Hotel Hakone
  • Hakone Hotel Machi
  • Hakone Hotel Hotel
  • Hakone Hotel Hakone
  • Hakone Hotel Hotel Hakone

You should know

  • Hot springs access available from 2:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.