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PENSION SERENADE

Property class: 3
3-star guest house near Hakuba Happo-One Ski Area

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Photo gallery for PENSION SERENADE

A reception desk with a plush toy, a welcome sign, a framed certificate, and a sign reading 'Serenade'.
A cozy living room with a sofa, a dining table with chairs, a fireplace, and a bookshelf.
A building with large windows and a tree in front.
A room with two beds, a television, a desk with a lamp, and a window with curtains.
A white building with a staircase, a sign indicating an EV charging point, and a tree in the yard.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
2936-13 Hokujo, Hakuba, Nagano, 3999301
  • Place, Hakuba Ski Jumping Stadium
    ‪7 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪3 min drive‬
  • Place, Happo-one Adam Gondola
    ‪6 min drive‬

Room options

View all photos for Basic Twin Room

A room with two beds, a desk, a chair, a television, and two windows with curtains.

Basic Twin Room

  • Garden view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Triple Room, Courtyard View

A room with three single beds, a television, a window with curtains, and a ceiling light fixture.

Basic Triple Room, Courtyard View

  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Twin Room

A room with two beds, a desk, a chair, a television, and two windows with curtains.

Economy Twin Room

  • Garden view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the area

Hakuba

Hokujo stay.You'll be steps from Hakuba Saegusa Art Museum and within a 10-minute walk of Hakuba Ski Jumping Stadium with a stay at this Hokujo pension. Hakuba Happo-One Ski Area and Hakuba Art Museum are also within 2 miles (3 km).
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What's nearby

  • Hakuba Saegusa Art Museum - 2 min walk - 0.2 km
  • Hakuba Ski Jumping Stadium - 7 min walk - 0.7 km
  • Hakuba Art Museum - 13 min walk - 1.2 km
  • Hakuba Happo-One Ski Area - 3 min drive - 1.4 km
  • Happo-one Adam Gondola - 6 min drive - 2.7 km

Getting around

  • Hakuba Station - 7 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 92 min drive

Restaurants

  • ‪呑者屋 - ‬9 min walk
  • ‪Hige - ‬5 min walk
  • ‪蕎麦処 りき - ‬13 min walk
  • ‪Sounds Like Café - ‬8 min walk
  • ‪山とビールの店コケモモ - ‬12 min walk

About this property

PENSION SERENADE

3-star guest house near Hakuba Happo-One Ski Area
As a guest of PENSION SERENADE, you'll find a garden and laundry facilities. WiFi is free in public spaces. Free self parking is available.

This 3-star Hakuba pension is smoke free.

  • 10 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • No smoking on site
PENSION SERENADE offers 10 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Cable television is provided.

This Hakuba pension provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • 6 steps to reach entrance
  • No elevator

Room amenities

Entertainment

  • 18-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. 

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Frequently asked questions

How close is PENSION SERENADE to the airport?

PENSION SERENADE is 43.8 mi (92-min drive) away from the Shinshu - Matsumoto Airport (MMJ) airport, the closest popular airport to the property.

How much does it cost to stay at PENSION SERENADE?

As of Sept 11, 2026, prices found for a 1-night stay for 2 adults at PENSION SERENADE on Sept 15, 2026 start from CA $90, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does PENSION SERENADE have an airport shuttle?

Airport shuttle services are not available at PENSION SERENADE.

Does PENSION SERENADE offer free breakfast?

PENSION SERENADE does not offer free breakfast.

Is there a casino at PENSION SERENADE?

No, there is no casino at this pension.

What time is check-in at PENSION SERENADE?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at PENSION SERENADE?

This pension offers free self parking.

Does PENSION SERENADE have a pool?

PENSION SERENADE does not have a pool.

Does PENSION SERENADE have a spa?

There are no spa services available at this pension.

How close is PENSION SERENADE to downtown Hakuba?

PENSION SERENADE is 1 mi away from Hakuba.

PENSION SERENADE Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Takato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
信州北部の山行拠点として、宿泊しました。部屋は清潔で、エアコンも新しく快適に過ごす事が出来ました。24時間シャワー可も助かりました。シンプルに宿泊したい場合には最適だと思います。 ペンションが多数立ち並ぶエリアで周囲の道路がやや狭く、コンビニ・スーパーは少し離れているのでそこだけ注意は必要です。
Stayed 3 nights in Aug 2026