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ibis Hamburg City

3.0 star property
3-star hotel near Moenckebergstrasse

Choose dates to view prices

Photo gallery for ibis Hamburg City

Front of property
Business centre
Exterior
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Amsinckstr. 3, Hamburg, HH, 20097
  • Place, Moenckebergstrasse
    ‪6 min walk‬
  • Place, Mehr!-Theater am Großmarkt
    ‪10 min walk‬
  • Place, Hamburg City Hall
    ‪15 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(49 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Room, 2 Single Beds

Room, 2 Twin Beds

8.0 out of 10
Very good
(10 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Eco-friendly toiletries, hair dryer, towels

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

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4.1 out of 5, Very good, 1,002 reviews
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About the area

Hamburg

Hamburg-Mitte stay.Within a 15-minute walk of this Hamburg-Mitte hotel, you'll find Moenckebergstrasse and Mehr!-Theater am Großmarkt. Hamburg City Hall and Elbe Philharmonic Hall are also within 2 miles (3 km).

What's nearby

  • Moenckebergstrasse - 6 min walk - 0.5 km
  • Mehr!-Theater am Großmarkt - 10 min walk - 0.9 km
  • Hamburg City Hall - 15 min walk - 1.3 km
  • Hamburg Cruise Center - 16 min walk - 1.4 km
  • Elbe Philharmonic Hall - 3 min drive - 2.0 km

Getting around

  • Steinstrasse U-Bahn - 3 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 40 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Huang - ‬8 min walk
  • ‪Vincent Vegan - ‬8 min walk
  • ‪dean&david - ‬8 min walk
  • ‪Daniel Wischer - ‬8 min walk

About this property

ibis Hamburg City

3-star hotel near Moenckebergstrasse
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. Ibis Hamburg City also features a terrace, a garden, and a front-desk safe. For a fee, parking is available.

This 3-star Hamburg hotel is smoke free.

  • 252 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue
Ibis Hamburg City offers 252 air-conditioned accommodations with safes and hair dryers. Accommodations are furnished with desk chairs and dining tables. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Soundproofing, free WiFi
Premier Inn Hamburg City Klostertor
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, 48 reviews
The price is CA $95
CA $133 total
includes taxes & fees
Feb 22 - Feb 23
Premier Inn Hamburg City Klostertor

Property amenities

Family friendly

  • Dining table
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Dining table
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 16 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

ibis Hamburg City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 299 out of 1001 reviews
Rating 8 - Good. 523 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shelden

Liked: Cleanliness, staff & service, amenities
staff were very friendly, room was great. Hotel is in a good location.
Stayed 3 nights in Nov 2025

8/10 Good

Giancarlo

Stayed 4 nights in Oct 2025

8/10 Good

Angelo

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

4/10 Poor

Matthew

Travelled with group
Disliked: Cleanliness, staff & service
The customer service was poor from the receptionist who greeted me at time of check in. Other staff were great. The room on arrival was dirty with towels on the floor and the bed was not made.
Stayed 3 nights in Oct 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very close to the train and bus stations. The reception was pleasant - thank you, Tannaz! The rooms were clean and modern and roomy enough. A great choice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Masayoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very friendly staff, great breakfast, good location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and highly recommend

Great location near all transport links, staff super helpful and friendly. Good windows for noise reduction, Great they have bikes to hire. Beds comfortable, pillows not so much, very clean, and great areas to hang out in.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great!

Everything was great and exactly as advertised. Clean and comfortable!
Stayed 3 nights in Jul 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good property in good location
Stayed 1 night in Jul 2025

10/10 Excellent

Vasileios, Athens

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! everything works, and you don't have to think or complain about anything! windows very well insulated, you can't hear anything from the streets outside.
Stayed 3 nights in Jun 2025

6/10 Okay

seza

Travelled with group
Liked: Cleanliness, property conditions & facilities
We liked the location, it was walking distance to the city center and all kinds of transportation. However the rooms were very small and customer service was poor. They would direct you by hand gestures instead of saying to go right or left and for how many blocks. We had to ask random people for directions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideally located for our travel plans, language was not a problem all the staff were excellent
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No desk in the room so had to usea plastic chair
Stayed 2 nights in Jun 2025

2/10 Terrible

Sara

Stayed 1 night in Jun 2025

8/10 Good

Zayn

Liked: Cleanliness, amenities, property conditions & facilities
Decent but the front desk lady had a bit of an attitude
Stayed 1 night in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except for the heating control. According to the label on the thermostat you can only adjust the temperature by one or two degrees from the central heating system. Our room was too warm all the time
Stayed 4 nights in May 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Surrinder

Stayed 4 nights in Apr 2025

8/10 Good

Gerhard Friedrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Unterkunft in günstiger Verkehrslage, trotzdem ruhig
Stayed 1 night in Mar 2025

10/10 Excellent

Livier

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, location & staff, but a bit basic.

Nice hotel in easy walking distance of U1 line and with helpful staff but you have to go down to Reception to get an iron and ironing board and pay a refundable €10 deposit and the luggage store is lockers that cost you €2. No tea or coffee making facilities in room and pretty basic all in one shampoo/conditioner/body wash.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregor

Stayed 2 nights in Oct 2024

8/10 Good

Sabine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk and bar personnel. Helpful and friendly. 2nd time cleaning staff do away with hygiene items. This time it was my shower cap. Last ibis in Munich it was my entire wash bag that disappeared
Stayed 5 nights in Jan 2025