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SIDE, a Member of Design Hotels

5.0 star property
Family-friendly 5-star hotel near Neuer Wall

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Photo gallery for SIDE, a Member of Design Hotels

Lobby
Bar (on property)
Bar (on property)
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Drehbahn 49, Hamburg, HH, 20354
  • Place, Hamburg State Opera
    ‪2 min walk‬
  • Place, Jungfernstieg
    ‪3 min walk‬
  • Place, Hamburg City Hall
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(23 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Room

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (S)

1 bedroom, premium bedding, minibar, in-room safe

Suite (S)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.6 out of 10
Exceptional
(29 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Hamburg

City center retreat .You'll be steps from Hamburg State Opera and within a 10-minute walk of Neuer Wall with a stay at this Hamburg City Center hotel. Hamburg City Hall and Moenckebergstrasse are also within half a mile (1 km).

What's nearby

  • Hamburg State Opera - 2 min walk - 0.2 km
  • Jungfernstieg - 3 min walk - 0.3 km
  • Neuer Wall - 7 min walk - 0.6 km
  • Hamburg City Hall - 10 min walk - 0.9 km
  • Moenckebergstrasse - 11 min walk - 1.0 km

Getting around

  • Gaensemarkt U-Bahn - 2 min walk
  • Hamburg Dammtor Station - 7 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Burgerlich - ‬2 min walk
  • ‪Campus Suite - ‬3 min walk
  • ‪L’Osteria - ‬1 min walk
  • ‪Meyer Lansky's - ‬3 min walk
  • ‪Jim Block Dammtor - ‬1 min walk

About this property

SIDE, a Member of Design Hotels

Family-friendly 5-star hotel near Neuer Wall
SIDE, a Member of Design Hotels offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 9 meeting rooms, and limo/town car service are available. Event space at this hotel measures 2519 square feet (234 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury SIDE, a Member of Design Hotels. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Hamburg hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 11 levels
  • 2519 sq ft of conference space
  • 234 sq m of conference space
  • Built in 2001
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
SIDE, a Member of Design Hotels offers 178 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 122-cm Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, computer monitors, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

SIDE Spa has 2 treatment rooms. Services include sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Baby bath
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 40 per night)
  • Secured, covered valet parking on site (EUR 40 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 42 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 122-cm smart TV with premium digital channels

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispensers for toiletries
  • Computer monitor
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 5)
  • Self parking fee: EUR 40 per night
  • Covered valet parking fee: EUR 40 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 15 days prior to check-in.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This hotel is rated 5 stars.

Property is also known as

SIDE Hamburg
SIDE Hotel Hamburg
SIDE Design Hotel Hamburg
SIDE Design Hotel
SIDE Design Hamburg
SIDE Design
SIDE Design Hotel Hamburg
Side, Of Design Hotels Hamburg
SIDE a Member of Design Hotels
SIDE, a Member of Design Hotels Hotel
SIDE, a Member of Design Hotels Hamburg
SIDE, a Member of Design Hotels Hotel Hamburg

SIDE, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 434 out of 662 reviews
Rating 8 - Good. 169 out of 662 reviews
Rating 6 - Okay. 48 out of 662 reviews
Rating 4 - Poor. 6 out of 662 reviews
Rating 2 - Terrible. 5 out of 662 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Andreas

Stayed 4 nights in Sep 2025

10/10 Excellent

Lugina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Centrally located. Great spa facilities. Comfortable bedroom.
Stayed 3 nights in Aug 2025

10/10 Excellent

David, EAST KEW

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel ideal for the Staasoper
Stayed 2 nights in Jun 2025

8/10 Good

glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Danijela

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a central location. Big room but the washroom was a bit oddly designed.
Stayed 3 nights in Jun 2025

8/10 Good

AJ, Oakville

Liked: Cleanliness, staff & service, amenities
The hotel staff was fantastic! Especially the team in the restaurant. I was not very happy with the curtains/blinds in the room. Did not block out enough light, Which made it quite difficult to sleep after 5 am. Sleeping in was not an option. The hotels AC system was also down while I was there, which did not help my sleeping situation. Overall, hotel is nice. Location is amazing. The hotel team was the real highlight.
Stayed 4 nights in May 2025

6/10 Okay

Ilanah

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice hotel, very nice spa. My phone didn’t work in my room and my tub would not drain. It was complicated to figure out how to turn off the lights while keeping the electricity on. I would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Andreas

Stayed 3 nights in May 2025

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in a good location

The hotel is just on gaensemarkt not far away from Jungfernstieg. The hotel is new, room is nice and large.
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Overal great experience
Stayed 1 night in Apr 2025

10/10 Excellent

Travis, Wiesbaden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the front desk were very friendly and helpful. The hotel and the amenities were up to standards for the price. However, they made some shortcuts when tidying up the room so I have to knock them for that particular service. Other than that, stay was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Konstantin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt.
Stayed 1 night in Feb 2025

10/10 Excellent

Semih, Petah Tiqwa

Stayed 3 nights in Dec 2024

6/10 Okay

Deepak

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Positives are the location and the hotel seems reasonably new. Negatives are the service, we had to wait until 5pm until our room was cleaned.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory w

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Dorit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dick

Stayed 3 nights in Aug 2024

10/10 Excellent

Dan

Perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Jorgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, highly recommended and a great location to everything you want to see in Hamburg. Room was clean and well presented. Staff were very friendly and accommodating the moment we walked through the doors. Lovely pool and gym amenities. If you have a late flight they will let you stay an hour 3-6 hours for a fee but it's worth it if you don't want to carry your bags everywhere. Thanks for a great stay!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet, stylish, and with very good service all around. Conveniently located in the heart of the business district. Definitely highly recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Property conditions & facilities, room comfort

Great Family Stay

Excellent experience-room, service, cleanliness, pool, breakfast location - close to parks, lake & 12 min walk to centre of town action - will definitely return
Stayed 5 nights in May 2024