Hotellet ligger i et roligt omrÄde men alligevel tÊt pÄ butikker, restauranter og en tur rundt om Alster sÞen. VÊrelset fint og rent. Venligt personale.
We booked a giant studio but were allocated a basement room on arrival, which was not what we expected or wanted. After raising concerns, we were reassigned to a medium studio; however, the new room was significantly smaller, with a bathroom of roughly 2 sqm.
On check-out day, we found our room already cleaned and prepared for the next guest at 10:30 am, although official check-out is at 11:00 am. The compensation offered for the downgrade was described by the property as a full refund, but given the circumstances and early room turnover, this felt inadequate.
While the hotel makes an attempt at a stylish boutique experience, overall guest relations and attention to detail left much to be desired.
Smukt hotel i meget rolige omgivelser. Dejligt vÊrelse med god seng. Fine parkeringsmuligheder pÄ vejen lige ved hotellet (betalingsparkering). GÄafstand til centrum af Hamborg. Morgenmaden var god men dyr i forhold til det, man kan kÞbe i cafeerne i omrÄdet.
Fint hotell, dock extremt lyhört. Man hörde allt som personerna i rummet bredvid sa. Hörde Àven rummet bredvid nÀr de duschade/gick pÄ toa.
Ljuset i rummet var bra nÀr solen lös in, annars extremt dÄligt ljus. Saknade en lampa vid dörren.
Elementen var inte igÄng/var inte varma. Vi bad dem kolla pÄ det och nÀr vi kom tillbaka hade de inte gjort nÄgra ÄtgÀrder. Elementen lÀt som att de droppade och var vÀldigt störande.
Receptionisterna var inte speciellt service minded.
Vi saknade tekokare pÄ rummet samt bÀttre förvaring och krokar att hÀnga handdukarna pÄ i badrummet.
Schönes Design von Zimmern und FrĂŒhstĂŒcksbereich in schöner alter Villa in ruhigem Wohngebiet in fuĂlĂ€ufiger Distanz zu Bahnhof Dammtor. SpĂ€tanreise war mit SchlĂŒsselsafe problemlos möglich.
Das FrĂŒhstĂŒck war sehr gut, inkl. Joghurt,MĂŒsli, frische FrĂŒchte (Ananas, Brombeeren,Blaubeeren,Ăpfel) ,es gab verschiedene Aufstriche, Schinken und KĂ€seauswahl, Brötchen,Croissants,....