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The Cloud One Hamburg-Kontorhaus

3-star hotel near Hamburg City Hall, connected to a rail/subway station

Choose dates to view prices

Photo gallery for The Cloud One Hamburg-Kontorhaus

A modern lounge area with seating arrangements and a large, colorful mural depicting a city skyline.
A modern bar area with a counter, pendant lighting, and a mural with text.
A modern lounge area with leather sofas, a blue armchair, and a patterned rug.
A cozy bar area with a television displaying a fire, plush chairs, and a wooden table.
A modern hotel room with a large bed, a desk, and a chair.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Willy-Brandt-Straße 20, Hamburg, 20457
  • Place, Moenckebergstrasse
    ‪3 min walk‬
  • Place, Hamburg City Hall
    ‪7 min walk‬
  • Place, Miniatur Wunderland
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪33 min drive‬

Room options

View all photos for Room, Balcony (SPECIAL CLOUD)

A hotel room with a large bed, a chair, a desk, and a view of the city through the windows.

Room, Balcony (SPECIAL CLOUD)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Room, 1 Queen Bed (THE CLOUD)

A hotel room with a large bed, a chair, a desk, and a view of the city through the windows.

Room, 1 Queen Bed (THE CLOUD)

8.4 out of 10
Very good
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE CLOUD)

A hotel room with a large bed, a chair, a desk, and a view of the city through the windows.

Room, 1 King Bed (THE CLOUD)

8.6 out of 10
Excellent
(51 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (SPECIAL CLOUD)

A hotel room with a bed, a chair, a small table, and a window with curtains.

Room (SPECIAL CLOUD)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About the area

Hamburg

Hamburg City Center stay.Within a 15-minute walk of this Hamburg City Center hotel, you'll find Hamburg City Hall and Miniatur Wunderland. Chilehaus and Elbe are also within half a mile (1 km).

What's nearby

  • Moenckebergstrasse - 3 min walk - 0.3 km
  • Hamburg City Hall - 7 min walk - 0.6 km
  • Jungfernstieg - 8 min walk - 0.8 km
  • Miniatur Wunderland - 12 min walk - 1.1 km
  • Elbe Philharmonic Hall - 17 min walk - 1.4 km

Getting around

  • Meßberg Station - 1 min walk
  • Hamburg Central Station - 11 min walk
  • Hamburg Airport (HAM) - 38 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Speersort - ‬4 min walk
  • ‪Wasserschloss Speicherstadt - ‬7 min walk
  • ‪Marshall Street Coffee - ‬2 min walk
  • ‪Gröninger Privatbrauerei - ‬4 min walk
  • ‪Brooklyn Burger Bar - ‬3 min walk

About this property

The Cloud One Hamburg-Kontorhaus

3-star hotel near Hamburg City Hall, connected to a rail/subway station
There's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

This 3-star Hamburg hotel is smoke free.

  • 457 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
The Cloud One Hamburg-Kontorhaus offers 457 air-conditioned accommodations with safes and hair dryers. 46-cm flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 to 24.50 per person
  • 2 bars/lounges
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 46-cm flat-screen TV with cable channels

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24.50 to 24.50 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

Property is also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

Frequently asked questions

How close is The Cloud One Hamburg-Kontorhaus to the airport?

The Cloud One Hamburg-Kontorhaus is 7.9 mi (38-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at The Cloud One Hamburg-Kontorhaus?

As of Nov 13, 2026, prices found for a 1-night stay for 2 adults at The Cloud One Hamburg-Kontorhaus on Dec 13, 2026 start from CA $188, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cloud One Hamburg-Kontorhaus have an airport shuttle?

Airport shuttle services are not available at The Cloud One Hamburg-Kontorhaus.

How close is The Cloud One Hamburg-Kontorhaus to the beach?

This hotel is 10.8 mi (49-min drive) from inoffizieller FKK Strand and 11.1 mi (38-min drive) from Elbstrand. Don't forget your sunscreen!

Does The Cloud One Hamburg-Kontorhaus offer free breakfast?

Free breakfast isn’t provided at The Cloud One Hamburg-Kontorhaus, but buffet breakfast is offered for a fee of between EUR 24.50 and 24.50 per person. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at The Cloud One Hamburg-Kontorhaus?

No, there is no casino at this hotel, but Casino Esplanade (18-min walk) is nearby.

What time is check-in at The Cloud One Hamburg-Kontorhaus?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Cloud One Hamburg-Kontorhaus?

Free parking is not available at this hotel.

Does The Cloud One Hamburg-Kontorhaus have a pool?

The Cloud One Hamburg-Kontorhaus does not have a pool.

Does The Cloud One Hamburg-Kontorhaus have a spa?

There are no spa services available at this hotel.

How close is The Cloud One Hamburg-Kontorhaus to downtown Hamburg?

The Cloud One Hamburg-Kontorhaus is 0.2 mi away from Hamburg.

The Cloud One Hamburg-Kontorhaus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 281 out of 477 reviews
Rating 8 - Good. 136 out of 477 reviews
Rating 6 - Okay. 40 out of 477 reviews
Rating 4 - Poor. 11 out of 477 reviews
Rating 2 - Terrible. 9 out of 477 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and convenient location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and staff was outstanding!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great location. Super friendly staff and room was perfect for our winter weekend break!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location. Comfy beds and pillows and helpful staff. We particularly enjoyed spending time in the bar in the evening and sampling the amazing cocktails.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, would choose again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and inviting lobby and lounge area. Super friendly and accommodating staff. Right next to the subway and near lots of shops, restaurants, and attractions
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good stay Room a bit small but everything in a very good shape Great breakfast
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Great atmosphere and excellent breakfast.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel bar is very nice.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, nice staff, good area, nice rooms
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent hotel, clean and feels like brand new
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall day was very pleasant however, the hotel doesn’t have typical air conditioning, which makes the room warm depending on where you’re at in the building. The staff was exceptionally helpful, friendly, and willing to do what they can to have a pleasant day.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice hotel, close to everything
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly staff, room very clean
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
room was clean staff was great 10/10
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool bar | Very firm beds | I missed better pillows | nice staff | great location | U-bahn just outside the main entrance
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property, but only complaint was no coffee / tea maker in room
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lovely staff, nice bar, comfy room
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again, highly recommend
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, a bit small for 2 guests but efficient. Friendly staff, modern environment. Great location in the center, easy access to tourist attractions and shopping area. Outside the hotel a metro station.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Yes. Very high standard of accommodation. Comfortable bed, and convenient parking underground. Staff very courteous and helpful. Location very well placed for access to Hamburg highlights.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel! Comfy bed, clean room, large beautiful hotel bar 24/7 open. Friendly staff. Underground station right outside and in a lovely modern safe area.
Stayed 2 nights in Oct 2025