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Crystal Hotel Hangzhou Xixigu Tianmushan

Property class: 4.5
4.5-star luxury hotel near West Lake, connected to a shopping center

Choose dates to view prices

Photo gallery for Crystal Hotel Hangzhou Xixigu Tianmushan

Terrace/patio
A bar area with two stools, a bartender, and shelves of bottles.
A modern lobby with a central display of bottles, a reflective floor, and a wooden reception desk.
A modern hotel lobby with a central bar area, seating arrangements, and a view of the cityscape.
A modern lobby with a reflective floor, a chandelier, a display cabinet, and a large window with a forest view.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Floor 1, No. 50-51, Building 5, 4th to 10th Floors,, Lingxi North Road, Liuxia Subdistrict, Xihu District, Hangzhou, Zhejiang, 310013
  • Place, Xixi National Wetland Park
    ‪13 min walk‬
  • Place, National Wetland Museum of China
    ‪8 min drive‬
  • Place, Zhejiang University Yuquan Campus
    ‪10 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a bed, bedside table, desk, chair, and a large screen displaying information.

Superior Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double Room

A hotel room with a bed, bedside table, desk, chair, and a large screen displaying information.

Standard Double Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Comfort Double Room

A modern hotel room with a large bed, bedside tables, a desk with a chair, a small kitchenette, and a large window with curtains.

Comfort Double Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Double Room

A modern hotel room with a bed, bedside table, desk, chair, and a round wall decoration.

Executive Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Business Twin Room

A hotel room with two beds, a TV on the wall, a desk, and a nightstand.

Business Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Comfort Twin Room

A hotel room with a bed, bedside table, lamp, and a small desk with a vase of flowers.

Comfort Twin Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

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About the area

Hangzhou

Xihu stay.With a stay at this Xihu hotel, you'll be within half a mile (1 km) of Xixi National Wetland Park and 2 miles (3 km) of National Wetland Museum of China. Zhejiang University Yuquan Campus and God of Wealth Temple are also within 2 miles (3 km).

What's nearby

  • Xixi National Wetland Park - 13 min walk - 1.1 km
  • National Wetland Museum of China - 8 min drive - 2.6 km
  • Zhejiang University Yuquan Campus - 10 min drive - 3.6 km
  • Lingyin Temple - 12 min drive - 4.0 km
  • West Lake - 14 min drive - 5.3 km

Getting around

  • Gudun Road Station - 6 min walk
  • Yuhang Railway Station - 23 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 54 min drive

Restaurants

  • ‪chic1699 - ‬12 min walk
  • ‪Zouzou走走 - ‬9 min walk
  • ‪Mailman餐酒馆(天目里店) - ‬11 min walk
  • ‪NO.18 BREW PUB - ‬13 min walk
  • ‪Nature's Own - ‬3 min walk

About this property

Crystal Hotel Hangzhou Xixigu Tianmushan

4.5-star luxury hotel near West Lake, connected to a shopping center
A winery is on site. Crystal Hotel Hangzhou Xixigu Tianmushan offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A terrace, karaoke, and a garden are also featured at the luxury Crystal Hotel Hangzhou Xixigu Tianmushan. A shopping center shuttle and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hangzhou hotel is smoke free.

  • 136 guestrooms or units
  • Winery on site
  • Karaoke
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Crystal Hotel Hangzhou Xixigu Tianmushan offers 136 accommodations with free minibar items and complimentary bottled water. Accommodations offer separate sitting areas and include dining tables. Memory foam beds feature down comforters. A pillow menu is available. 65-inch LCD televisions come with cable channels and pay movies. Bathrooms include slippers and children's slippers.

This Hangzhou hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Family friendly

  • Children's dinnerware
  • Children's toys
  • Dining table
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 58 for adults and CNY 39 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Afternoon tea
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle tours
  • Books
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Karaoke
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 65-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Children's slippers
  • Slippers

Food and drink

  • Dining table
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 58 for adults and CNY 39 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 91330106MAEJJERA5G

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

How close is Crystal Hotel Hangzhou Xixigu Tianmushan to the airport?

Crystal Hotel Hangzhou Xixigu Tianmushan is 22.4 mi (54-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Crystal Hotel Hangzhou Xixigu Tianmushan?

As of Oct 31, 2026, prices found for a 1-night stay for 2 adults at Crystal Hotel Hangzhou Xixigu Tianmushan on Nov 3, 2026 start from CA $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystal Hotel Hangzhou Xixigu Tianmushan have an airport shuttle?

Airport shuttle services are not available at Crystal Hotel Hangzhou Xixigu Tianmushan.

Does Crystal Hotel Hangzhou Xixigu Tianmushan offer free breakfast?

Free breakfast isn’t provided at Crystal Hotel Hangzhou Xixigu Tianmushan, but buffet breakfast is offered for a fee of CNY 58 for adults and CNY 39 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Crystal Hotel Hangzhou Xixigu Tianmushan?

No, there is no casino at this hotel.

What time is check-in at Crystal Hotel Hangzhou Xixigu Tianmushan?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM.

Is there free parking at Crystal Hotel Hangzhou Xixigu Tianmushan?

This hotel offers free self parking.

Does Crystal Hotel Hangzhou Xixigu Tianmushan have a pool?

Crystal Hotel Hangzhou Xixigu Tianmushan does not have a pool.

Does Crystal Hotel Hangzhou Xixigu Tianmushan have a restaurant?

Yes, there is a restaurant on site.

Does Crystal Hotel Hangzhou Xixigu Tianmushan have a spa?

This hotel has a spa, which features massages.

How close is Crystal Hotel Hangzhou Xixigu Tianmushan to downtown Hangzhou?

Crystal Hotel Hangzhou Xixigu Tianmushan is 6.4 mi away from Hangzhou.

Crystal Hotel Hangzhou Xixigu Tianmushan Reviews