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DoubleTree by Hilton Hangzhou East

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Jianggan

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Photo gallery for DoubleTree by Hilton Hangzhou East

Lobby
Minibar, in-room safe, desk, laptop workspace
Executive lounge
Exterior
Miscellaneous

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
600 Jinsha Avenue, Hangzhou, Zhejiang, 310018
  • Place, MIXC Mall
    ‪16 min drive‬
  • Place, Hangzhou Grand Theatre
    ‪16 min drive‬
  • Place, Wulin Square
    ‪17 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe 2-bed Room

Minibar, in-room safe, desk, laptop workspace

Deluxe 2-bed Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Queen Room

  • Sleeps 2

View all photos for Elegant Twin Room (City View + CRABTREE Toiletries)

Minibar, in-room safe, desk, laptop workspace

Elegant Twin Room (City View + CRABTREE Toiletries)

  • Sleeps 2

View all photos for Elegant Double Bed Room (City View + CRABTREE Toiletries)

Minibar, in-room safe, desk, laptop workspace

Elegant Double Bed Room (City View + CRABTREE Toiletries)

  • Sleeps 2

View all photos for Executive Queen Room

Minibar, in-room safe, desk, laptop workspace

Executive Queen Room

  • Sleeps 2

View all photos for Executive Twin Room (High Floor + CRABTREE Toiletries + Coffee Machine)

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room (High Floor + CRABTREE Toiletries + Coffee Machine)

  • Sleeps 2

View all photos for Deluxe Suite

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2

View all photos for King Guest Room

Minibar, in-room safe, desk, laptop workspace

King Guest Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, Club Lounge Access

Executive Room, Club Lounge Access

Executive Room, Club Lounge Access

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe Suite

Minibar, in-room safe, desk, laptop workspace

King Deluxe Suite

  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Executive Suite, Club Lounge Access

Minibar, in-room safe, desk, laptop workspace

King, Executive Suite, Club Lounge Access

  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 160 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2

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Exterior

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About the area

Hangzhou

Jianggan stay.Stay at this Jianggan hotel and you'll be 11.5 mi (18.4 km) from Wulin Square.

What's nearby

  • Zhejiang University Huajiachi Campus - 15 min drive - 16.9 km
  • MIXC Mall - 16 min drive - 17.5 km
  • Hangzhou Grand Theatre - 16 min drive - 18.2 km
  • Wulin Square - 17 min drive - 19.9 km
  • Hangzhou Tower Shopping Mall - 18 min drive - 20.2 km

Getting around

  • Jinshahu Station - 4 min walk
  • Yuhang Railway Station - 14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 29 min drive

Restaurants

  • ‪the Deli @Hilton DoubleTree - ‬4 min walk
  • ‪Lobby Lounge - ‬16 min walk
  • ‪Crowne Plaza - ‬6 min walk
  • ‪雨石鱼 (金沙龙湖天街店) - ‬4 min walk
  • ‪作啫·啫啫煲(金沙天街店) - ‬14 min walk

About this property

DoubleTree by Hilton Hangzhou East

4.5-star luxury hotel, connected to a shopping center in Jianggan
DoubleTree by Hilton Hangzhou East offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 20261 square feet (1882 square meters) and includes conference space. A 24-hour fitness center, a complimentary children's club, and an arcade/game room are also featured at the luxury DoubleTree by Hilton Hangzhou East. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hangzhou hotel is smoke free.

  • 1 building
  • 308 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Meeting rooms
  • 20261 sq ft of conference space
  • 1882 sq m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
DoubleTree by Hilton Hangzhou East offers 308 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch LED televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, bidets, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (CNY 40 per day)
  • Available in some public areas: Free WiFi; wired internet (CNY 40 per day)

Parking and transportation

  • Free offsite parking
  • Free secured, uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee: CNY 182 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Hangzhou East

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 172.5 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 182 per person
  • Fee for in-room wireless internet: CNY 40 per day (rates may vary)
  • Fee for wired internet in public areas: CNY 40 per day (rates may vary)
  • Rollaway bed fee: CNY 172.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

DoubleTree Hangzhou East
DoubleTree Hilton Hangzhou East
DoubleTree Hilton Hotel Hangzhou East
DoubleTree Hilton Hangzhou East Hotel
DoubleTree Hilton Hangzhou
Doubletree By Hilton Hangzhou
DoubleTree by Hilton Hangzhou East Hotel
DoubleTree by Hilton Hangzhou East Hangzhou
DoubleTree by Hilton Hangzhou East Hotel Hangzhou

Reviews

DoubleTree by Hilton Hangzhou East Reviews

8.6

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 51 out of 112 reviews
Rating 8 - Good. 45 out of 112 reviews
Rating 6 - Okay. 11 out of 112 reviews
Rating 4 - Poor. 3 out of 112 reviews
Rating 2 - Terrible. 2 out of 112 reviews

Reviews

10/10 Excellent

Hidenobu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

One Great Room & Another OK

I stayed in two different rooms on consecutive nights. The first was great, while the second, I had an equivalent room that didn’t have well-working air conditioning. It was somewhat humid, though not hot. The room was overall just slightly less clean than the other one on a different floor. I thought that was odd for its inconsistency in experience.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness

ok!

i had to call down for a menu for room service which is a little inconvenient. also, i waited 20 minutes to get a water bottle at breakfast.
Stayed 2 nights in Oct 2019

10/10 Excellent

Conan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for my Business Trip in Hangzhou

Hotel looks brand new and is the nicest Doubletree in which I've stayed. There's a multitude of dining, shopping, and bar options within walking distance including an upscale mall across the street. Location was perfect for my business trip, however, tourists might want to stay closer to downtown/sites.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was hard to find the entrance to the hotel, it is part of a larger complex.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Hangzhou

The staff were excellent. Sadly, as it was the holidays, the area was quiet. Food at the buffet was good but wasn't hot - we came a little later
Stayed 2 nights in Feb 2019

10/10 Excellent

Alay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Double Tree Hilton hotels

The hotel is very nice. Big rooms, kept really clean. Much better than the Double Tree Hilton in USA. They have nice restaurants and a good vegetarian friendly buffer for breakfast. A nice bar to have some good drinks too! The hotel is located at a 5 min walk from a big mall which has pretty much most casual brands and dozens of places to eat (very few veg options). Would definitely suggest this hotel as well as stay here again!
Stayed 1 night in Jan 2019

8/10 Good

Rajesh

Good for business stay
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

babu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good , just spend one night only
Stayed 1 night in Sep 2018

10/10 Excellent

LI, beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities

Hangzhou business trip

Great hotel, perfect location for my business trip.i had an executive room and it was super as was the executive lounge. Bill in the bar is fabulous... what a great bar manager, so attentive! One negative point is that the aircon seemed to leave the bedsheets feeling damp... couldn’t turn it off though as it’s so hot in Hangzhou at the moment Overall 9/10
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, all the facilities are brand new. Nice hotel.

8/10 Good

Clair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hangzhou for work

Great lobby, lovely breakfast, great location. Sink wouldn't drain in room was only complaint

10/10 Excellent

Slava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel for business trips. if you can make sure to book a stay on the 18th, the executive floor with the launge area
Stayed 6 nights in Oct 2017

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Stefan, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fresh stay in a boring noisy construction area

Good sleep with luxury feel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel in suburban area

Everything was great except the air conditioning didn't work and they had to fix it, but then it broke again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wilson, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything except location is very good. It is just a bit far.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort