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Four Points by Sheraton Qiandao Lake Hangzhou

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Four Points by Sheraton Qiandao Lake Hangzhou

Exterior
Lobby
Suite, 1 King Bed, Balcony, Mountain View
Seasonal outdoor pool
Flat-screen TV

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Gym
  • Room service
  • Laundry
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
No. 1699 Jixian Road, Qiandao Lake, Chun'an County, Hangzhou, Zhejiang, 311700
  • Qiandao Lake
    ‪19 min walk‬
  • Weiping Ferry Terminal
    ‪8 min drive‬
  • Qiandaohu National Forestry Park
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View

Free toiletries, bathrobes, slippers, towels

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Mountain View (Kids)

Free toiletries, bathrobes, slippers, towels

Room, 2 Single Beds, Balcony, Mountain View (Kids)

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, Mountain View (Kids)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Balcony, Mountain View (Kids)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View (Room C)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Mountain View (Room C)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Balcony, Mountain View

Free toiletries, bathrobes, slippers, towels

Premier Room, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View (Room B)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Mountain View (Room B)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Balcony, Mountain View

Free toiletries, bathrobes, slippers, towels

Premier Room, 2 Double Beds, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Deluxe Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View (Room A)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Mountain View (Room A)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

Free toiletries, bathrobes, slippers, towels

Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed, Mountain View (Villa Loft)

Free toiletries, bathrobes, slippers, towels

Loft, 1 King Bed, Mountain View (Villa Loft)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Mountain View

Flat-screen TV

Suite, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the area

Hangzhou

In entertainment district.You'll be within 2 miles (3 km) of Qiandao Lake and 6 miles (10 km) of Weiping Ferry Terminal with a stay here. Also within 9 miles (15 km) are Xiyuan Wharf and Wangutang Park.

What's nearby

  • Qiandao Lake - 19 min walk - 1.5 km
  • Weiping Ferry Terminal - 8 min drive - 6.0 km
  • Qiandaohu National Forestry Park - 15 min drive - 13.1 km
  • Wangutang Park - 15 min drive - 12.8 km
  • Jiangnan Park - 56 min drive - 56.8 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 138 min drive

Restaurants

  • ‪星巴克 - ‬8 min drive
  • ‪诸葛烤鱼大酒店 - ‬13 min drive
  • ‪千岛湖阳光水岸度假村 - ‬6 min drive
  • ‪鱼鳌食府 - ‬8 min drive
  • ‪Kai Long Hotel - ‬5 min drive

About this property

Four Points by Sheraton Qiandao Lake Hangzhou

4-star guestrooms with free WiFi
Along with a restaurant, there's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. Four Points by Sheraton Qiandao Lake Hangzhou offers its guests a 24-hour fitness center and a seasonal outdoor pool. Four Points by Sheraton Qiandao Lake Hangzhou also features an arcade/game room, a garden, and concierge services. Free self parking is available.

This 4-star Hangzhou hotel is smoke free.

  • 161 guestrooms or units
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Four Points by Sheraton Qiandao Lake Hangzhou offers 161 accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on request and change of bedsheets can be requested.

Languages

Chinese (Mandarin)

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Property amenities

Family friendly

  • Arcade/game room
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 128 for adults and CNY 64 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Bathrobes
  • Free toiletries
  • Slippers
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Qiandao Lake Hangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CNY 16.6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open July 01 and close August 31.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Qiandao Lake
Four Points by Sheraton Qiandao Lake Hangzhou Hotel
Four Points by Sheraton Qiandao Lake Hangzhou Hangzhou
Four Points by Sheraton Qiandao Lake Hangzhou Hotel Hangzhou

Four Points by Sheraton Qiandao Lake Hangzhou Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

2.0/10

Cleanliness

8.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hao

Stayed 1 night in Feb 2024

2/10 Terrible

Kai Zhen Alyson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then did Expedia begin to process a refund. Terrible experience and will not be booking through it anymore.
Stayed 1 night in Oct 2023