Hilton Hangzhou Qiandao Lake Resort

4.5 star property
Luxurious 4.5-star resort with 3 restaurants

Choose dates to view prices

Hilton Hangzhou Qiandao Lake Resort

Photo gallery for Hilton Hangzhou Qiandao Lake Resort

Exterior
Indoor pool, outdoor pool
King hilton guest room | View from room
Breakfast (CNY 156 per person)
Exterior

Overview of Hilton Hangzhou Qiandao Lake Resort

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
600 Huanhu North Road, Hangzhou, Zhejiang, 311700
  • Popular LocationQiandao Lake2 min walk
  • Popular LocationXiyuan Wharf4 min drive
  • Popular LocationQiandaohu National Forestry Park5 min drive

Room options

King hilton guest room

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite

  • 150 sq m
  • Sleeps 3
  • 1 King Bed

Twin grand lake view room

  • 48 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

King grand lake view room

  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Lake view suite

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

King lake view room

  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, Lake View

  • 100 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • 49.6 sq m
  • Sleeps 3
  • 1 King Bed

Twin hilton guest room

  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite

  • 700 sq m
  • Sleeps 6
  • 1 King Bed

Twin lake view room

  • 48 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Hangzhou

On lake.A stay at this resort places you within half a mile (1 km) of Qiandao Lake and 3 miles (5 km) of Xiyuan Wharf. Shijatang Park and Qiandaohu National Forestry Park are also within 3 miles (5 km).

What's nearby

  • Qiandao Lake - 2 min walk
  • Xiyuan Wharf - 4 min drive
  • Qiandaohu National Forestry Park - 5 min drive
  • Weiping Ferry Terminal - 8 min drive
  • Xin'an Dam - 39 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 129 min drive

Restaurants

  • 王家老汤面馆 - 17 min walk
  • 好渔夫兰庭店 - 17 min walk
  • 多多美食坊 - 4 min drive
  • 109茶楼 - 16 min walk
  • 小城故事 - 16 min walk

About this property

Hilton Hangzhou Qiandao Lake Resort

Luxurious 4.5-star resort with 3 restaurants
Hilton Hangzhou Qiandao Lake Resort offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a fitness center are also featured at the luxury Hilton Hangzhou Qiandao Lake Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

  • 348 guestrooms or units
  • 8 levels
  • 7 buildings
  • 3 dining venues
  • Meeting rooms
  • Built in 2011
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
Hilton Hangzhou Qiandao Lake Resort offers 348 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 107-cm LCD televisions come with pay movies.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, designer toiletries, and bidets. This Hangzhou resort provides complimentary wired and wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and hair dryers can be requested.

The onsite spa has massage/treatment rooms. Services include massages. A variety of treatment therapies are provided, including hydrotherapy.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: CNY 156 for adults and CNY 78 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • 107-cm LCD TV
  • DVD player
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Furnished balcony or patio
  • Yard

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Hangzhou Qiandao Lake Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 156 for adults and CNY 78 for children
  • Airport shuttle fee: CNY 1600 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hangzhou Qiandao Lake
Hilton Hangzhou Qiandao Lake Resort
Hilton Qiandao
Hilton Qiandao Resort
Hilton Qiandao Lake Resort
Hilton Qiandao Lake
Hilton Hangzhou Qiandao Lake
Hilton Hangzhou Qiandao Lake Resort Resort
Hilton Hangzhou Qiandao Lake Resort Hangzhou
Hilton Hangzhou Qiandao Lake Resort Resort Hangzhou

Hilton Hangzhou Qiandao Lake Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 76 reviews" "
Rating 8 - Good. 24 out of 76 reviews" "
Rating 6 - Okay. 3 out of 76 reviews" "
Rating 4 - Poor. 4 out of 76 reviews" "
Rating 2 - Terrible. 4 out of 76 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Difei

Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 3 nights in Oct 2023

2/10 Terrible

Beilei

Disliked: Staff & service
Booked 2 rooms with breakfast included staffs at The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…
Stayed 2 nights in Sep 2023

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Wonderful hotel. Amazing views of the lake, very good breakfast with a good mixture of Western and Eastern choices, nice outdoor pool (indoor not as nice). Happy to find such a place relatively close to Shanghai. The floor manager Stanley was really helpful and friendly as were all the staff. Be aware that the cheaper lake view rooms may be near a main road that makes being on the balcony less enjoyable. The grand lake view rooms are quiet though. The food selection and drink selection is not as wide as in Hilton's elsewhere in the world, but for the situation of the hotel I was content enough with what was on offer. Be sure to take the boat trip out to the cable car for a postcard view of the lake.
Stayed 5 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful but not the best service
Beautiful place but it was very slow for July. None of the restaurants were open. Finding English speakers was hard. There seemed to be no activities going on besides going to the pool. Ordering room service was super hard because of the non English speaking.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice view with warm staff. Had a small issue with Yiping Ge overcharging dinner bill, but was solved quickly. Overall it was a nice stay.
Stayed 3 nights in Sep 2017

6/10 Okay

Alfa, Shanghai, China

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Luxry hotel with less staff
This a very luxry hotel with excellent views of Qiandao Lake. Clean, comfortable, but too noisy with local people. The numbers of hotel staff seems not enough to service so many guests, special in holiday. In a word, not too bad for vacations.

4/10 Poor

Kim, Shanghai

Disliked: Staff & service
Holiday caos
Not very nice, tool me 30 min to check in and 55 min to check out cars parked every where and the food seams old. The breakfast was like a camp no service and the service I had was bad I ask the chef for omelet and then after 10 min he still giving the food to Chinese so I felt really bad?

10/10 Excellent

Sally, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to the lake. Great View!
Enjoyed this hotel very much. Nice view, new building, friendly staff. We took a small private jet and it cost 1800 Yen for two islands that we visited (plus tickets to those islands). It's a pity however that there was no entertaining bar, even on Christmas Eve. The rooms we stayed were located on non-smoking floor, but however, there was slightly smell of cigarettes in the corridor and found a cigarette bud in the toilet when we first checked in. Apart from that, we love this hotel and will visit it again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful customer service and a beautiful resort.