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Mercure Hangzhou West Lake Fengqi Road

4.0 star property
4-star Art Deco hotel near Hangzhou China Silk Town, connected to a rail/subway station

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Photo gallery for Mercure Hangzhou West Lake Fengqi Road

Lobby sitting area
Property video
Buffet
Deluxe Room, 1 King Bed
Gym

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
96 Fengqi Road, Gongshu District, Hangzhou, Zhejiang, 310000
  • Place, Hangzhou China Silk Town
    ‪17 min walk‬
  • Place, Wulin Square
    ‪2 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪2 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Hangzhou

Downtown Hangzhou stay.Your stay at this Downtown Hangzhou hotel places you within 2 miles (3 km) of Hangzhou China Silk Town and Wulin Square. Wushan Night Market and Hangzhou Tower Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Hangzhou China Silk Town - 17 min walk - 1.5 km
  • Zhejiang University Huajiachi Campus - 19 min walk - 1.7 km
  • Wulin Square - 2 min drive - 1.9 km
  • Hangzhou Jiali Center - 2 min drive - 2.2 km
  • Hangzhou Tower Shopping Mall - 2 min drive - 2.2 km

Getting around

  • North Jianguo Road Station - 5 min walk
  • Hangzhou Railway Station (HZD) - 14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪SUBWAY 赛百味 - ‬11 min walk
  • ‪Duu3 - ‬1 min walk
  • ‪Stocks Bar | Holiday Inn, Hangzhou - ‬7 min walk
  • ‪C-straits Cafe - ‬10 min walk
  • ‪川味观 - ‬7 min walk

About this property

Mercure Hangzhou West Lake Fengqi Road

4-star Art Deco hotel near Hangzhou China Silk Town, connected to a rail/subway station
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. The business-friendly Mercure Hangzhou West Lake Fengqi Road also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Self parking and valet parking are free. A complete renovation of Mercure Hangzhou West Lake Fengqi Road was completed in August 2023.

This 4-star Hangzhou hotel is smoke free.

  • 132 guestrooms or units
  • 17 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Dining venue
Mercure Hangzhou West Lake Fengqi Road offers 132 air-conditioned accommodations with free minibar items and complimentary bottled water. These individually decorated and furnished accommodations have separate dining areas and include dining tables. 65-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 58 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 58 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments, and Alipay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

How close is Mercure Hangzhou West Lake Fengqi Road to the airport?

Mercure Hangzhou West Lake Fengqi Road is 23.4 mi (34-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Hangzhou West Lake Fengqi Road?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Mercure Hangzhou West Lake Fengqi Road on Jun 30, 2026 start from CA $114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hangzhou West Lake Fengqi Road have an airport shuttle?

Airport shuttle services are not available at Mercure Hangzhou West Lake Fengqi Road.

Does Mercure Hangzhou West Lake Fengqi Road offer free breakfast?

Free breakfast isn’t provided at Mercure Hangzhou West Lake Fengqi Road, but buffet breakfast is offered for a fee of CNY 58 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Mercure Hangzhou West Lake Fengqi Road?

No, there is no casino at this hotel.

What time is check-in at Mercure Hangzhou West Lake Fengqi Road?

Check-in begins at 2:00 PM.

Is there free parking at Mercure Hangzhou West Lake Fengqi Road?

This hotel offers free self parking and valet parking.

Does Mercure Hangzhou West Lake Fengqi Road have a pool?

Mercure Hangzhou West Lake Fengqi Road does not have a pool.

Does Mercure Hangzhou West Lake Fengqi Road have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Hangzhou West Lake Fengqi Road have a spa?

There are no spa services available at this hotel.

How close is Mercure Hangzhou West Lake Fengqi Road to downtown Hangzhou?

Mercure Hangzhou West Lake Fengqi Road is 2.6 mi away from Hangzhou.

Mercure Hangzhou West Lake Fengqi Road Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 4 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

YUNG CHAN

客房木
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 2 nights in Oct 2025
Verified

8/10 Good

TSAI

Stayed 2 nights in Dec 2025