Sheraton Qiandao Lake Resort

5.0 star property
Family-friendly upscale hotel with 3 restaurants

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Photo gallery for Sheraton Qiandao Lake Resort

1 bedroom, premium bedding, down comforters, minibar
Exterior
Deluxe Suite, 1 King Bed, Lake View
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym

Explore the area

View in a map
Xin An N Road, Qiandao Lake, Qiandao, Chun An, Hangzhou, Zhejiang, 311700
  • Place, Qiandao Lake
    ‪3 min walk‬
  • Place, Qiandaohu National Forestry Park
    ‪3 min drive‬
  • Place, Weiping Ferry Terminal
    ‪5 min drive‬

Room options

Room, 1 King Bed, Garden View

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Garden View

  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Twin Beds, Lake View

  • 47 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed, Lake View

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Twin Beds, Lake View

  • 48 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Club Room, 1 King Bed, Lake View

  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Garden View

  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Club Suite, 1 King Bed

  • 75 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Lake View

  • 94 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lake View

  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About the area

Hangzhou

On lake.Stay at this Hangzhou hotel and you'll be within half a mile (1 km) of Qiandao Lake and 2 miles (3 km) of Xiyuan Wharf. Qiandaohu National Forestry Park and Wangutang Park are also within 2 miles (3 km).

What's nearby

  • Qiandao Lake - 3 min walk - 0.3 km
  • Qiandaohu National Forestry Park - 3 min drive - 2.5 km
  • Wangutang Park - 3 min drive - 2.2 km
  • Weiping Ferry Terminal - 5 min drive - 5.0 km
  • Xin'an Dam - 51 min drive - 55.0 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 136 min drive

Restaurants

  • ‪星巴克 - ‬2 min drive
  • ‪农家鱼庄 - ‬8 min drive
  • ‪KFC 肯德基 - ‬14 min walk
  • ‪星巴克 - ‬15 min walk
  • ‪观湖 Taproom - ‬5 min drive

About this property

Sheraton Qiandao Lake Resort

Family-friendly upscale hotel with 3 restaurants
Sheraton Qiandao Lake Resort offers its guests a full-service spa, a water park (surcharge), and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and limo/town car service. Event space at this hotel measures 8073 square feet (750 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a health club are also featured at the luxury Sheraton Qiandao Lake Resort. An airport shuttle (available on request) and a theme park shuttle are available for a fee. Self parking is free.

This 5-star Hangzhou hotel is smoke free.

  • 249 guestrooms or units
  • 3 dining venues
  • 8073 sq ft of conference space
  • 750 sq m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Sheraton Qiandao Lake Resort offers 249 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with satellite channels. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Platinum Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 80 per day)
  • Available in some public areas: Free WiFi; wired internet (CNY 20 per hour)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 12:30 AM on request
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 158 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch LCD TV with satellite channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Qiandao Lake Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Fee for in-room wired internet: CNY 80 per day (rates may vary)
  • Fee for wired internet in public areas: CNY 20 per hour (rates may vary)
  • Airport shuttle fee: CNY 7000 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 7000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: CNY 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in July and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Qiandao
Sheraton Qiandao Lake
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Hangzhou
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort Hotel
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Lake Resort Hotel Hangzhou