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West Lake Hillview International Hotel

4.5 star property
4.5-star luxury hotel near West Lake

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Photo gallery for West Lake Hillview International Hotel

Hallway
Terrace/patio
Front of property
Room, Mountain View
2 restaurants, breakfast served
Reviews
7.4

Good

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
37 Lianghuafeng Road, Yuhuang Mountain, Hangzhou, Zhejiang, 310001
  • Popular LocationWest Lake2 min drive
  • Popular LocationBroken Bridge6 min drive
  • Popular LocationLingyin Temple7 min drive

Room options

View all photos for Royal Suite

Royal Suite | Living area

Royal Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Hill View

Deluxe Room, Hill View

Deluxe Room, Hill View

  • 58 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | Living area

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, Mountain View

Room, Mountain View

Room, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Garden view room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Romantic Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Hill View

Standard Room, Hill View

Standard Room, Hill View

  • 30 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

About the area

Hangzhou

City center retreat .Your stay at this Xihu hotel places you within 2 miles (3 km) of West Lake and Manlong Guiyu Park. Siyan Well and China National Silk Museum are also within 2 miles (3 km).

What's nearby

  • West Lake - 2 min drive
  • Broken Bridge - 6 min drive
  • Hangzhou Tower Shopping Mall - 7 min drive
  • Lingyin Temple - 7 min drive
  • Zhejiang University Yuquan Campus - 8 min drive

Getting around

  • Wushan Square Station - 3 min drive
  • Hangzhou Station - 14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 39 min drive

Restaurants

  • 浙里本味 - 4 min drive
  • 秋雨咖啡屋 - 2 min drive
  • 杭州网营科技有限公司 - 1 min walk
  • 西湖风味菜馆 - 12 min walk
  • 花中城藕香居大酒店 - 1 min drive

About this property

West Lake Hillview International Hotel

4.5-star luxury hotel near West Lake
West Lake Hillview International Hotel offers its guests a spa tub, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

A business center and a meeting room are available. A rooftop terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the luxury West Lake Hillview International Hotel. For a fee, parking is available.

  • 189 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
West Lake Hillview International Hotel offers 189 air-conditioned accommodations with minibars and complimentary bottled water. LCD televisions come with digital channels.

This Hangzhou hotel provides complimentary wired Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains.

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds available

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Free train station pick-up shuttle

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Sauna
  • Shopping
  • Spa tub
  • Swimming pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Digital channels
  • LCD TV

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cribs/infant beds available

Bathroom

  • Free toiletries
  • Private bathroom

Food and drink

  • Free bottled water
  • Minibar

More

  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately CNY 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, and JCB International.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hillview International
Hillview International Hotel
West Lake Hillview International
West Lake Hillview International Hotel
West Lake Hillview International Hotel Hangzhou
West Lake Hillview International Hangzhou
West Hillview International
West Hillview Hotel Hangzhou
West Lake Hillview International Hotel Hotel
West Lake Hillview International Hotel Hangzhou
West Lake Hillview International Hotel Hotel Hangzhou

West Lake Hillview International Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 39 reviews" "
Rating 8 - Good. 15 out of 39 reviews" "
Rating 6 - Okay. 5 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 4 out of 39 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ayman, Egypt

Disliked: Cleanliness, staff & service
Location is good. but hotel is not as expected
Not as expected in a touristic area.. staff does not speak English at late night and lights are so dimmed.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ali Rizvi, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT is a nice hotel with excellent rooms.

8/10 Good

G. Henegar, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hangzhou
Very comfy hotel but difficult to get back via taxi along the lake. Many taxis but no one stops to pick up. Maybe the hotel should invest in a shuttle van for "on call" pick up. Buffet breakfast was a little lacking for western type serving.

2/10 Terrible

LD, Shanghai, China

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing
The location is not near the West Lake as it looked on the map. The staff did not speak any English, which we expected in an "International" hotel and had a difficult time understanding our confirmation and pre-pay situation. It was further from the train station and we had a difficult time getting a cab. The restaurant is not "western and chinese" in my opinion and wasn't even open at 8pm when we arrived. Since there are no decent places to eat near, we went to be hungry. The room was old and very loud. Hotel was not near full but you could hear doors slamming all around and the dogs in the adjacent housing area barked all night. Do not recommend for non-chinese.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommanded
There is no hot water in the room. Room is dirty, bathroom is too old and no maintenance. There is no hot water in the room. There is no hot water in the room. There is no hot water in the room. There is no hot water in the room. There is no hot water in the room. There is no hot water in the room.

10/10 Excellent

Jeff, Minneapolis, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West Lake Hillview Hotel stay - second time
The breakfast here is quite good with a variety of Chinese and Western choices at the buffet. The service is prompt and friendly. Spacious rooms with varying views in a fairly quiet area. The exercise area is located in a building next to the main building and is reasonably equipped. The setting is very lush, near two tunnels and within comfortable walking distance from the south portion of West Lake, the Hangzhou Zoo, Silk Museum, Jade Emperor Hill, and the Leifeng Pagoda. During the rush hour it was difficult to get a taxi especially when I stayed there on Children’s Day. Also the taxi drivers seemed to need a little extra instruction on the location of the hotel. However, it is a great base to take walking or bicycling tours of a very scenic area. As is often the case the hotel name in Chinese is not the same as the English translation so having the name in Chinese characters, as usual, is helpful for taking a taxi.

10/10 Excellent

Stephen Mesker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
I've stayed in many hotels around China and this was by far the best hotel I've stayed in... Usually we stay in cheaper hotels, but we've also stayed in a few more expensive ones. All in all, Hillview was awesome and made the rest of my family's stay in China a disappointment because the hotels in the other cities were nothing compared to this one.