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The Chalets Motel

4.0 star property
4-star eco-certified motel with free WiFi

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Photo gallery for The Chalets Motel

Two Bedroom Chalet (Sleeps 6) | View from room
BBQ/picnic area
Two Bedroom Chalet (Sleeps 5)
Two Bedroom Chalet (Sleeps 6) | View from room
One Bedroom Chalet (Queen)
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
56 Jacks Pass Road, Hanmer Springs, 7334
  • Popular LocationHanmer Springs Thermal Reserve8 min walk
  • Popular LocationHanmer Heritage Forest2 min drive
  • Popular LocationConical Hill3 min drive
  • AirportChristchurch (CHC-Christchurch Intl.)98 min drive

Room options

View all photos for One Bedroom Chalet (Queen)

One Bedroom Chalet (Queen)

One Bedroom Chalet (Queen)

10/10 Exceptional
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Chalet (Sleeps 4)

Two Bedroom Chalet (Sleeps 4)

Two Bedroom Chalet (Sleeps 4)

10/10 Exceptional
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Spa Chalet (Queen)

One Bedroom Spa Chalet (Queen)

One Bedroom Spa Chalet (Queen)

10/10 Exceptional
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Chalet (Sleeps 6)

Two Bedroom Chalet (Sleeps 6) | View from room

Two Bedroom Chalet (Sleeps 6)

10/10 Exceptional
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Two Bedroom Chalet (Sleeps 5)

Two Bedroom Chalet (Sleeps 5) | View from room

Two Bedroom Chalet (Sleeps 5)

9.2/10 Wonderful
  • 50 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Similar properties

Courtyard
Hanmer Springs Retreat
Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1001)
The price is CA $77
per night
CA $89 total
includes taxes & fees
4 Jun - 5 Jun
Hanmer Springs Retreat

About the area

Hanmer Springs

On boardwalk/promenade.Your stay at this Hanmer Springs motel places you within a 10-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve. Conical Hill Walkway and A Maze N Golf are also within 2 miles (3 km).
View more Motels in Hanmer SpringsOpens in a new window

What's nearby

  • Chisholm Park - 6 min walk
  • Hanmer Springs Thermal Reserve - 8 min walk
  • A Maze N Golf - 18 min walk
  • Hanmer Heritage Forest - 2 min drive
  • Conical Hill - 3 min drive

Getting around

  • Christchurch International Airport (CHC) - 99 min drive

Restaurants

  • Fire & Ice Cafe Restaurant & Bar - 11 min walk
  • Salt N Pepper Cafe/Restaurant/Bar - 6 min walk
  • Sushi & Bowl - 8 min walk
  • No.31 Restaurant & Bar - 11 min walk
  • O'Flynns Irish Pub - 8 min walk

About this property

The Chalets Motel

4-star eco-certified motel with free WiFi
As a guest of The Chalets Motel, you'll find barbecue grills, a garden, and a picnic area. WiFi is free in public spaces. The eco-certified The Chalets Motel also features complimentary newspapers in the lobby and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hanmer Springs motel.

  • 1 floor
  • 10 guestrooms or units
  • 10 buildings
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
The Chalets Motel offers 10 accommodations with DVD players and complimentary newspapers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star motel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Hanmer Springs motel provides complimentary wireless Internet access. LED televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Russian

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground
  • Separate dining area
  • Separate living room
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: NZD 15 for adults and NZD 15 for children

Things to do

  • 18 holes of golf
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Free tea bags/instant coffee
  • Kitchen
  • Microwave
  • Mini-fridge
  • Oven
  • Stovetop
  • Toaster

More

  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Contactless check-out is available.

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Chalets Hanmer Springs
Chalets Motel
Chalets Motel Hanmer Springs
The Chalets Motel Motel
The Chalets Motel Hanmer Springs
The Chalets Motel Motel Hanmer Springs

The Chalets Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 207 out of 294 reviews" "
Rating 8 - Good. 80 out of 294 reviews" "
Rating 6 - Okay. 5 out of 294 reviews" "
Rating 4 - Poor. 1 out of 294 reviews" "
Rating 2 - Terrible. 1 out of 294 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice units on higher ground with nice views. Close to Town
Stayed 1 night in Feb 2024

8/10 Good

Kate

Travelled with family
Good position, clean and tidy, friendly and helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peace and quiet of being in separate chalets rather than having neighbours right next door.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 bedroom chalet was perfect for our family of five. Kids all in own bedroom with 3 x single beds, all with reading lights over the beds. Our room had double bed plus space in wardrobe to store suitcases. Full kitchen with fridge, oven and microwave that we used each day, and very helpful hosts with information and chalet supplies. Newspaper on our doorstep each morning. Highly recommended.
Stayed 5 nights in Jan 2024

10/10 Excellent

Lotte

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good cooking facilities and fridge.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant all around. The four star rating is due to the uncomfortable bed which was a little rocky. The mattress was hard. The sheets were a little rough.
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet site. View was amazing. Great service. The only down side was the water pressure in the shower was very low.
Stayed 5 nights in Oct 2023

10/10 Excellent

William

Stayed 2 nights in Sep 2023