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Crowne Plaza Harbin Songbei, an IHG Hotel

4.5 star property
4.5-star luxury hotel near Harbin Ice and Snow World, connected to a shopping center

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Photo gallery for Crowne Plaza Harbin Songbei, an IHG Hotel

View from property
Indoor pool
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Restaurant
Reviews
6.8

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
No. 233 Feng Yuan Street, Song Bei District, Harbin, 150028
  • Popular LocationHarbin Ice and Snow World5 min drive
  • Popular LocationZhongyang Street10 min drive
  • Popular LocationHarbin Exhibition Hall of Arts and Crafts of Ice and Snow11 min drive
  • AirportHarbin (HRB-Taiping Intl.)40 min drive

Room options

View all photos for Premium Room, 1 King Bed (Lounge Access)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed (Lounge Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds (Lounge Access)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds (Lounge Access)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Non Smoking (Lounge Access)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds, Non Smoking (Lounge Access)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Fairfield by Marriott Harbin Downtown
Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (16)
The price is CA $69
per night
CA $81 total
includes taxes & fees
25 May - 26 May
Fairfield by Marriott Harbin Downtown

About the area

Harbin

Song Bei stay.A stay at this Song Bei hotel places you within 3 miles (5 km) of Harbin Ice and Snow World and 6 miles (10 km) of Harbin Polarland. Heilongjiang Science and Technology Museum and Harbin Exhibition Hall of Arts and Crafts of Ice and Snow are also within 6 miles (10 km).

What's nearby

  • Siberian Tiger Park - 4 min drive
  • Harbin Ice and Snow World - 5 min drive
  • Harbin Polarland - 8 min drive
  • Zhongyang Street - 10 min drive
  • Harbin Exhibition Hall of Arts and Crafts of Ice and Snow - 11 min drive

Getting around

  • Harbin Railway Station - 21 min drive
  • Harbin (HRB-Taiping Intl.) - 39 min drive

Restaurants

  • 龙华渔村 - 8 min walk
  • 拉普兰德咖啡厅 - 9 min walk
  • 中国工商银行学院路分理处 - 11 min walk
  • 中国民用航空黑龙江省管理局哈尔滨机场咖啡厅 - 14 min walk
  • 松江职业技能培训学校 - 14 min walk

About this property

Crowne Plaza Harbin Songbei, an IHG Hotel

4.5-star luxury hotel near Harbin Ice and Snow World, connected to a shopping center
Crowne Plaza Harbin Songbei, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The luxury Crowne Plaza Harbin Songbei, an IHG Hotel also features express check-in, room service (during limited hours), and a front-desk safe. Self parking is free.

This 4.5-star Harbin hotel is smoke free.

  • 415 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Harbin Songbei, an IHG Hotel offers 415 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 158 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Harbin Songbei Hotel
Crowne Plaza Harbin Songbei
Crowne Plaza Harbin Songbei
Crowne Plaza Harbin Songbei, an IHG Hotel Hotel
Crowne Plaza Harbin Songbei, an IHG Hotel Harbin
Crowne Plaza Harbin Songbei, an IHG Hotel Hotel Harbin

Crowne Plaza Harbin Songbei, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 25 reviews" "
Rating 8 - Good. 10 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 6 out of 25 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yiming

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room is not clean at all. Water tap is broken. It is not worth the price
Stayed 3 nights in Sep 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location on Map is Misleading!
The Hotels.com map showed this hotel on Songbei Blvd just north across the river from the Snow and Ice Festival. This is false. The hotel is several kilometers to the northwest of that location and not at all convenient to the festival grounds. Otherwise, the hotel facility is good, and the staff was responsive to my requests (even with my limited Mandarin).
Stayed 2 nights in Dec 2022

8/10 Good

Damon Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at Harbin
Very nice and comfy hotel, and helpful for my desk staff.
Stayed 1 night in Jul 2021

8/10 Good

Yen Lyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but service can be improved
Service is quite slow because they were short staffed. But considering the peak festive season they should have planned for more as the hotel was fully booked. Ordered for extra blankets and pillows but didn’t come though we waited till mid night. So we had to ask them to make sure they deliver it the next day as the room was quite cold though we have adjusted it to the max. In room dining was slow as well and had missing and wrong items brought. We had to tell them that there were missing items from the set and was eventually reluctantly topped up.
Stayed 4 nights in Dec 2019

8/10 Good

Lee Woei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively fine but need to improve catering staff
Everything is pretty Ok except some of the rooms tend to be lingering cigarette smells even though I had requested smoke free rooms.
Stayed 2 nights in Dec 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice and helpful staff.
Stayed 1 night in Feb 2019

10/10 Excellent

J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ENtirely Satisfactory Stay
Despite poor reviews by others we found the hotel to be entirely satisfactory in all respects. We had a suite on the 22nd floor which was very comfortable. The service in the Club Lounge was excellent and the dinner and breakfast buffets were pretty good. Main drawback is that the hotel is some distance from the main attractions of Harbin but taxis are cheap and readily available.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Minibar locked , basic amenitiesx not up to 5 star IHG standards
Stayed 5 nights in Jan 2019

10/10 Excellent

SHIRLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza Harbin
overall really good, although i dont get why they dont have creamy in the room and expected me to pay for milk. I wanted to make some tea and coffee in the room but ended up not having any.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT
Stayed 2 nights in Dec 2018