Holiday Inn Express & Suites Laurel by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Free breakfast is available. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Laurel by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
The staff is what makes this one of the best places to spend the night. I do a large amount of traveling, and the staff was by far the best that I have experienced in a long time! Great job to all of the employees!
As far as the property and the teammates I had contact with it was great. We stayed 3 nights. After the first night I donât think anyone from housekeeping had even entered the room that day. I had to go to the front desk when we got back to get clean towels. The next morning I stopped by the desk and asked the lady to please make sure we got clean towels and the got the trash. We had been eating in the room from the Buffalo Wild Wings and had a lot. When we returned the did as asked and absolutely nothing else because they didnât leave coffee and / or cups in the room so we had to go back to the front desk for that stuff that evening.
This review is not meant to throw the place under the bus because if I ever go back I would definitely stay there again. I just think that they should be aware of it because there is a flyer in the room that says they do all of the mentioned things each day and it didnât happen.