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Novotel Metz Amneville Hotel

Property class: 4
Family-friendly 4-star hotel with outdoor pool

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Photo gallery for Novotel Metz Amneville Hotel

Miscellaneous
Bar (on property)
Premium bedding, memory foam beds, in-room safe, desk
Exterior
Miscellaneous

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
16 route de Maizieres les Metz, Hauconcourt, Moselle, 57280
  • Place, Walygator Park
    ‪19 min walk‬
  • Place, Metz Cathedral
    ‪10 min drive‬
  • Place, Centre Pompidou-Metz
    ‪10 min drive‬
  • Airport, Metz (ETZ-Metz - Nancy - Lorraine)
    ‪29 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Queen Bed with Sofa bed

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Single Beds

Classic Room, 2 Twin Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed with Sofa bed

Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Hauconcourt

Hauconcourt retreat .You'll be within 3 miles (5 km) of Walygator Park and 6 miles (10 km) of Amnéville Zoo with a stay here. Patinoire Municipal and Amneville Aquarium are also within 6 miles (10 km).

What's nearby

  • Walygator Park - 19 min walk - 1.6 km
  • Amnéville Zoo - 6 min drive - 6.6 km
  • Galaxie Mega Hall - 9 min drive - 9.0 km
  • Metz Cathedral - 10 min drive - 13.2 km
  • Centre Pompidou-Metz - 10 min drive - 14.5 km

Getting around

  • Maizières-lès-Metz Station - 14 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine) - 35 min drive

Restaurants

  • ‪Boulangerie Ange - ‬3 min drive
  • ‪KFC - ‬6 min drive
  • ‪Vicolo - ‬4 min drive
  • ‪Brioche Dorée - ‬5 min drive
  • ‪La Croissanterie - ‬4 min drive

About this property

Novotel Metz Amneville Hotel

Family-friendly 4-star hotel with outdoor pool
Novotel Metz Amneville Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3337 square feet (310 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the family-friendly Novotel Metz Amneville Hotel. Self parking is free.

This 4-star Hauconcourt hotel is smoke free.

  • 132 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3337 sq ft of conference space
  • 310 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Metz Amneville Hotel offers 132 accommodations with laptop-compatible safes and hair dryers. Memory foam beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Metz Hauconcourt
Metz Hauconcourt Novotel
Metz Novotel
Metz Novotel Hauconcourt
Novotel Hauconcourt
Novotel Hauconcourt Hotel
Novotel Hauconcourt Hotel Metz
Novotel Hauconcourt Metz
Novotel Metz
Novotel Metz Hauconcourt
Novotel Metz Amneville Hotel Hauconcourt
Novotel Metz Amneville Hauconcourt
Novotel Metz Amneville
Hotel Novotel Metz Amneville Hotel Hauconcourt
Hauconcourt Novotel Metz Amneville Hotel Hotel
Hotel Novotel Metz Amneville Hotel
Novotel Metz Hauconcourt
Novotel Metz Amneville
Novotel Metz Amneville Hotel Hotel
Novotel Metz Amneville Hotel Hauconcourt
Novotel Metz Amneville Hotel Hotel Hauconcourt

Novotel Metz Amneville Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 192 out of 585 reviews
Rating 8 - Good. 204 out of 585 reviews
Rating 6 - Okay. 118 out of 585 reviews
Rating 4 - Poor. 48 out of 585 reviews
Rating 2 - Terrible. 23 out of 585 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nacho

Stayed 2 nights in Aug 2025

6/10 Okay

sally

Liked: Cleanliness, property conditions & facilities
The reception staff were excellent. But this is the second time I have been here and the staff in the restaurant have been quite rude
Stayed 1 night in Aug 2025

10/10 Excellent

Jon-Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, welcoming and patience with your basic French. Great food and wine
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Business traveller
Liked: Staff & service, room comfort

Don’t buy breakfast with Hotel.com !!!

Super hotel, Hotel.com wanted 45.00 for breakfast!!’ £16.00 on site direct
Stayed 1 night in Jul 2025

8/10 Good

Luciano

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Myra

Stayed 1 night in Jun 2025

4/10 Poor

Simon

Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely in need of refurbishment, not the standard I expect of Novotel. Not clean, several spiders and cobwebs. Will definitely avoid in future
Stayed 1 night in Jun 2025

4/10 Poor

dermott

Travelled with family
Disliked: Property conditions & facilities
We have stopped here many times now but this time it felt a bit old and untidy in the room. Main area is great but they had work underway so there was no restaurant available and bar meals were very basic! Pizza or pizza ☹️
Stayed 1 night in Apr 2025

6/10 Okay

Thomas

Stayed 1 night in Apr 2025

8/10 Good

Rene

Stayed 1 night in Feb 2025

6/10 Okay

Theo, Cardiff

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Patrick

Travelled with family
Disliked: Cleanliness
Entrance, parking good; possible to charge the car. Well received by the reception. Staff restaurant not very communicative. Room old and smelly. Like something was burned, it was probably the hairdryer. Bed good. Breakfast good. Overall OK.
Stayed 1 night in Jan 2025

4/10 Poor

Kieran

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ian, Winchester

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Eleanor

Stayed 1 night in Aug 2024

8/10 Good

Francien

Travelled with family
Liked: Amenities
Great overnight stop. Easy check in / check out.
Stayed 1 night in Aug 2024

4/10 Poor

Rochelle, Deland

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated, small rooms, no playground (even though they have pics online of a playground)
Stayed 2 nights in Jul 2024

8/10 Good

Na-I-Loth Murielle Charlenne

Ok pour moi
Stayed 2 nights in Jul 2024

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Stayed 1 night in May 2024

2/10 Terrible

Behnaz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Strong odour and mould smell all over the room not able to even breath! My son had a headache and very disappointed with the hotel!!!!. Not a clean bathroom. Very bad bed and sofa bed. We paid for executive room which receive dirty, inconvenient very small and smelly room. We left hotel immediately to find a more habitable place!!!
Stayed 1 night in May 2024

6/10 Okay

Glenn

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Convenient location. For my travel. I have stayed several times before. On this occasion the staff in the dining area seemed disinterested and not very friendly.
Stayed 2 nights in Feb 2024

6/10 Okay

Rene

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Overnight stay during travel.

Great hotel to stay during travel to Switzerland. Unfortunately this time round, the heating on the room was set far too hot and we're struggling going to sleep. Also the hotel's EV destination chargers were broken, so couldn't charge the car overnight.
Stayed 1 night in Feb 2024