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ibis Heidelberg Hauptbahnhof

3.0 star property
3-star eco-certified hotel near Marktplatz

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Photo gallery for ibis Heidelberg Hauptbahnhof

Restaurant
Exterior
Meeting facility
Reception
Room, 1 Double Bed (New Sleeping Comfort Concept)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Parking available

Explore the area

View in a map
Willy Brandt Platz 3, Heidelberg, BW, 69115
  • University of Heidelberg New Campus
    ‪3 min drive‬
  • Heidelberg Castle
    ‪5 min drive‬
  • Marktplatz
    ‪5 min drive‬
  • Mannheim (MHG)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Twin Beds (New Sleeping Comfort Concept)

Room, 2 Single Beds (New Sleeping Comfort Concept)

Room, 2 Twin Beds (New Sleeping Comfort Concept)

7.6 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed (New Sleeping Comfort Concept)

Room, 1 Double Bed (New Sleeping Comfort Concept)

Room, 1 Double Bed (New Sleeping Comfort Concept)

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Heidelberg

Weststadt stay.Within a 15-minute walk of this Weststadt hotel, you'll find Heidelberg Congress Center and Schatzkammer. Körperwelten Museum and Neckar Valley-Odenwald Nature Park are also within 2 miles (3 km).

What's nearby

  • University of Heidelberg New Campus - 3 min drive - 2.0 km
  • University of Heidelberg Old Campus - 4 min drive - 2.8 km
  • Heidelberg University Hospital - 4 min drive - 2.4 km
  • Heidelberg Castle - 5 min drive - 3.1 km
  • Marktplatz - 5 min drive - 3.1 km

Getting around

  • Heidelberg Central Station - 5 min walk
  • Heidelberg (West) Central Station Tram Stop - 6 min walk
  • Stuttgart Airport (STR) - 92 min drive

Restaurants

  • ‪P11 Cafe - ‬8 min walk
  • ‪Mandy's Railway Diner - ‬6 min walk
  • ‪Da Baggio - ‬8 min walk
  • ‪Firebowl - ‬6 min walk
  • ‪Asia Bistro - ‬4 min walk

About this property

ibis Heidelberg Hauptbahnhof

3-star eco-certified hotel near Marktplatz
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

WiFi is free in public spaces. The eco-certified ibis Heidelberg Hauptbahnhof also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Heidelberg hotel is smoke free.

  • 170 guestrooms or units
  • 5 levels
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis Heidelberg Hauptbahnhof offers 170 air-conditioned accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

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IntercityHotel Heidelberg

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  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 14 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night, plus a deposit of EUR 10 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children
  • Uncovered self parking fee: EUR 14 per night
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number DE120493093

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Heidelberg ibis
ibis Hauptbahnhof Hotel Heidelberg
ibis Heidelberg
ibis Heidelberg Hauptbahnhof
Accor Heidelberg
Ibis Heidelberg Hotel Heidelberg
ibis Heidelberg Hauptbahnhof Hotel
ibis Heidelberg Hauptbahnhof Hotel
ibis Heidelberg Hauptbahnhof Heidelberg
ibis Heidelberg Hauptbahnhof Hotel Heidelberg

ibis Heidelberg Hauptbahnhof Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 246 out of 1001 reviews
Rating 8 - Good. 483 out of 1001 reviews
Rating 6 - Okay. 211 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Marion, St Catharines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, room was clean, on site parking
Stayed 1 night in May 2025

10/10 Excellent

Jose, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

8/10 Good

Jose, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Price/value ratio6
Stayed 1 night in Apr 2025

10/10 Excellent

kamran

Stayed 1 night in Mar 2025

10/10 Excellent

B. Derya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Heidelberg

This hotel has very good location; easy access to transportation, eateries and groceries. The room we were in was on the small side but not too small- minimalist and efficient. The breakfast was consistently tasty and filling. The receptionists and people working there all were friendly and helpful. Even though the hotel is next to railroad tracks surprisingly not much noise to notice.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gregniel

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but very small bathroom

If you are taller then 5'8 likely you cant sot on toilet as knees hit wall!!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IBIS heidelberg

Very short stay so location was the most important. easy and quick arrival and departure proceedures
Stayed 1 night in Jan 2025

4/10 Poor

joseph

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel had the worst bed I have ever slept in. While the hotel was clean, and the location was close to the center of town I would never stay here again. The bed had a small foam top over some mattresses that was lumpy, and hard It was impossible to get a good night sleep! Folks the most important part of a hotel is the BED and this one SUCKS. Buy this hotel new beds. If it wasn't for the beds I could be a 4-star hotel
Stayed 5 nights in Dec 2024

8/10 Good

Philip

Stayed 6 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above, staff were polite, the breakfast was excellent, everything was clean.
Stayed 2 nights in Oct 2024

8/10 Good

AURORA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
An average hotel booked last minute. Exactly as I expected.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to the main train station. Parking and breakfast are extra. Within walking distance to old town or you can take the buss
Stayed 4 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

o.k.

Hotel was o.k. Being right next to major train station isn't great. Except, you had access to all the shops.Because you definately did not want to buy the very expensive breakfast and coffee in the hotel.
Stayed 4 nights in Sep 2024

4/10 Poor

Andrea

Travelled with family
Liked: Cleanliness, staff & service
The room was the size of a shoebox and there was no storage for clothes apart from a few coat hangers. The bathroom was tiny as well with hardly any room to move. No tissues or tea and coffee provided in room either. However, the breakfasts were excellent and the hotel is located right next to the train station but it is a long way from the old part of town where the famous castle is located,
Stayed 3 nights in Sep 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 3 nights in Sep 2024

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff were helpful including in English. Sadly no kettle available in room. Hotel located immediately next to the station so very easy to get anywhere in town, but not very walkable in the immediate vicinity.
Stayed 4 nights in Aug 2024

10/10 Excellent

philippa

Liked: Cleanliness, amenities
Great place would stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Shuk Ying

Stayed 1 night in Jul 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great location. Very convenient. Bathrooms are small and could be issue with larger person. We had 2 single beds but was fine for us. They advertise laundry facilities but they do not have any
Stayed 4 nights in Jun 2024

10/10 Excellent

Franky

Stayed 2 nights in May 2024

8/10 Good

Joy Yan

Business traveller
Liked: Staff & service
it's okay
Stayed 5 nights in May 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This would’ve been a five star rating for sure. Friendliest staff we’ve experienced, but the bathroom was easily the smallest bathroom in a hotel room I have seen in my 20 years of travel throughout Europe. My hope is the other rooms have larger bathroom bathrooms.
Stayed 1 night in May 2024