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"Good location, but we had thought that it was closer (walking)to the castle. Very nice to have free parking. The room was a little too warm and we co ... " More

By a verified traveller on Tue 28 May 2019

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Hotel Description

Eco-friendly hotel near Heidelberg Castle

In Heidelberg

Within 2 miles (3 km) of this Heidelberg hotel, you'll find Heidelberg Castle and Neckar Valley-Odenwald Nature Park. Neckarwiese and University of Heidelberg New Campus are also within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Free self parking, a snack bar/deli, and dry cleaning are also offered.

Free WiFi

In addition to free WiFi, the 170 guestrooms offer TVs and hair dryers. Showers, phones, and ironing boards are also available.

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
C$80* Per night/room 29 May - 30 May

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

ibis Heidelberg Hauptbahnhof ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Heidelberg Hauptbahnhof

Couples (1)
4 out of 5
Good location, but we had thought that it was closer (walking)to the castle. Very nice to have free parking. The room was a little too warm and we couldn't get the air to work.

Posted by on 28 May 2019

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1 out of 5

very unpleasant staff

Cons: No free Internet, Noisy
Nice ambiente but very small rooms for the price paid and extremely unfriendly personnel. Close to the main station and thus very noisy all night long

Posted by on 15 Sep. 2012

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About the ibis Heidelberg Hauptbahnhof

Location Willy Brandt Platz 3, Heidelberg, BW 69115

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Restaurant

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. There are 2 meeting rooms available. The eco-friendly ibis Heidelberg Hauptbahnhof also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Heidelberg hotel is smoke free.

  • 170 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Stuttgart Airport (STR) (125.4 km / 77.9 mi)
  • Train station: Heidelberg-Weststadt/Südstadt Station (1.5 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Ibis Heidelberg Hauptbahnhof offers 170 air-conditioned accommodations with hair dryers and irons/ironing boards. This Heidelberg hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

  • Television
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Ibis Heidelberg Hauptbahnhof has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 8 per pet, per night, plus a deposit of EUR 8.00 per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 8.00 per night
  • Pet fee: EUR 8 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heidelberg ibis
  • ibis Hauptbahnhof Hotel Heidelberg
  • ibis Heidelberg
  • ibis Heidelberg Hauptbahnhof
  • Accor Heidelberg
  • Ibis Heidelberg Hotel Heidelberg
  • ibis Heidelberg Hauptbahnhof Hotel
  • ibis Heidelberg Hauptbahnhof Hotel
  • ibis Heidelberg Hauptbahnhof Heidelberg
  • ibis Heidelberg Hauptbahnhof Hotel Heidelberg

You should know

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Awards & Affiliations

  • UNESCO sustainable tourism pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.