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Country Inn & Suites by Radisson, Helen, GA

2.5 star property
Hotel perfectly located for exploring Helen

Choose dates to view prices

Photo gallery for Country Inn & Suites by Radisson, Helen, GA

Room, 1 King Bed, Non Smoking, Jetted Tub
Reception
Lobby sitting area
Free daily continental breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
877 Edelweiss Strasse, Helen, GA, 30545
  • Place, Helen Festhalle
    ‪3 min walk‬
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪8 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪15 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(30 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub

8.6 out of 10
Excellent
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(117 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Helen

Heart of Helen.Your stay at this hotel will put you steps from Helen Festhalle and a 5-minute walk from Chattahoochee River. Helen Arts & Heritage Center and Alpine Helen/White County Convention and Visitors Bureau are also within half a mile (1 km).

What's nearby

  • Helen Festhalle - 3 min walk - 0.3 km
  • Helen Arts & Heritage Center - 6 min walk - 0.5 km
  • Alpine Helen/White County Convention and Visitors Bureau - 8 min walk - 0.7 km
  • Helen Tubing & Helen Water Park - 15 min walk - 1.3 km
  • Innsbruck Resort & Golf Club - 4 min drive - 2.4 km

Getting around

  • Atlanta, GA (PDK-DeKalb-Peachtree) - 89 min drive

Restaurants

  • ‪Bigg Daddys Restaurant & Tavern - ‬4 min walk
  • ‪Helen Festhalle - ‬3 min walk
  • ‪Cowboys & Angels - ‬7 min walk
  • ‪The Troll Tavern - ‬7 min walk
  • ‪Wendy's - ‬5 min walk

About this property

Country Inn & Suites by Radisson, Helen, GA

Hotel perfectly located for exploring Helen
Country Inn & Suites by Radisson, Helen, GA offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. The business-friendly Country Inn & Suites by Radisson, Helen, GA also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Helen hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Country Inn & Suites by Radisson, Helen, GA offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Similar properties

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)
SureStay Hotel by Best Western Helen Downtown
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
The price is CA $122
CA $147 total
includes taxes & fees
Nov 3 - Nov 4
SureStay Hotel by Best Western Helen Downtown

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Carlson Helen GA
Country Inn Carlson Helen GA
Country Inn Suites by Radisson Helen GA
Country Inn & Suites by Radisson, Helen, GA Hotel
Country Inn & Suites by Radisson, Helen, GA Helen
Country Inn & Suites by Radisson, Helen, GA Hotel Helen

Country Inn & Suites by Radisson, Helen, GA Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 517 out of 1081 reviews
Rating 8 - Good. 280 out of 1081 reviews
Rating 6 - Okay. 151 out of 1081 reviews
Rating 4 - Poor. 81 out of 1081 reviews
Rating 2 - Terrible. 52 out of 1081 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Lois Havis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was contacted from front desk that my card didn't go through. I said it did and it was already taken out of my bank account. She needed my card again and promised that she just needed it to have on file. That was concerning. Said something about the system missed something. Later on that night, we were using the jetted jacuzzi and it worked for a few minutes then pushed the button again and it went for maybe 30 seconds, then not at all. About 7:30am, we went downstairs and told the lady at the front desk what happened and she said maintenance person will be in about 8am. I said we're leaving today. As we were still eating our breakfast, (which was good) she and maintenance man said it works fine. I said it didn't last night. She said i need to do this and sometimes that and some are on a timer... I said maybe a sign with instructions would help. She said they can't put one up and they never had a problem before... Hard for me to believe! I know how to push buttons, lol! Anyway, no adjustment on room cost. Just shrugged shoulders.
Stayed 1 night in Jul 2025

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Cindy

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Sofa bed was terrible

Sofa bed was abysmal, torn vinyl? on one corner, i was afraid to open it. The other beds seemed newer. Very convenient location, walking to town and such was easy enough.
Stayed 3 nights in Jul 2025

10/10 Excellent

Trinity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ww really enjoyed our stay here. This will be where we stay again next time we go to helen. The staff was really nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience.

Great experience with staff from check in to when checking out days later. In general the staff was wonderful great with children.
Stayed 2 nights in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed that they do not have handicapped rooms with two queen beds. Seems that the only handicapped rooms they have are king rooms.
Stayed 3 nights in Jul 2025

2/10 Terrible

Terez

Travelled with family
Disliked: Cleanliness, amenities
Smell hit us when we entered the room. Bathroom had a lot of mildew and floor was dirty. Door beat up walls nasty. Didn't complain as we only stayed one night. We turned on a/c really low to get some of the nasty smell out. Pool area also unkept dirty. Definitely not worth the price and will not return.
Stayed 1 night in Jul 2025

8/10 Good

Barbara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The staff was very pleasant and accommodating. The room was a good size but not as clean as we would have expected. Dirty linens were left on the pullout couch and a dirty towel left in the bathroom. The breakfast was very good, and the staff were extremely nice.
Stayed 1 night in Jul 2025

6/10 Okay

Howard

Travelled with family
Liked: Cleanliness, staff & service
Property was decent enough. Nothing fancy. No upgrades. It was a place that was convenient to stay in at a reasonable price, with no extra frills. Staff were friendly. Didn’t like that there was a back door that did not lock allowing access to the hotel without an electronic key. Continental breakfast was nice.
Stayed 1 night in May 2025

10/10 Excellent

Domingo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is our first time we were there and we enjoy I stayed. We love the food and hopefully we will be back.
Stayed 2 nights in Jul 2025

8/10 Good

Sanaa

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent location can improve their cleaning
Stayed 7 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very friendly and helpful. The room and bathroom were clean and the hotel itself is very convenient and in walking distance to the main parts of Helen.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean walking distance to downtown.
Stayed 1 night in Jul 2025

10/10 Excellent

Christen

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was sooo helpful and sweet❤️ good distance from everything!
Stayed 2 nights in Jul 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After getting drenched trying to float the river, we were allowed to Checkin at 1:30 pm which we were grateful for.
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Property conditions & facilities, room comfort

Perfect for a quick getaway!

We really enjoyed our one night stay here. I can't say enough about how friendly all of the staff was; the hot cookies were also on point. The hotel was a short walk to town and there were plenty of places for us to walk to for dinner. We would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check in people, excellent staff cleaning rooms and very nice breakfast, especially with the large number of guests!
Stayed 2 nights in Jul 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freedom!

Everything was good! Enjoyed the breakfast and your employees were nice and willing to help whenever I asked for help! Give them a good bonus! Hopefully see you next year!
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

8/10 Good

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Hotel.

The hotel is off the main road and pretty much at the beginning of town coming from Cleveland, GA . Noise is not a problem. The pool was out of service for the 4 days of our stay, which was a bummer because they had a heat wave in Helen, GA of over 100 degrees with the heat index. The room was clean. The breakfast which we were told was a full breakfast was not. The apple juice was watered down and no orange juice any of the days we stayed. They had an exercise room. A washer and dryer available. There Ice machines were broke on the second and third floor which needed cleaned badly. The Non smokers were greeted by smokers as you entered or exited the front doors due to having the smoking area right by the front doors. Poor design. The hotel is walking distance to the river rafting places, along with a good selection of restaurants. Walking is your best option unless you want to pay 10.00 each time you go downtown to shop or eat.
A shop downtown
GA mountain roller Coaster
Roller coaster
River rafting
Stayed 3 nights in Jun 2025

8/10 Good

vikasbhai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good.
Stayed 2 nights in Jun 2025

8/10 Good

Geoff

Liked: Room comfort
Disliked: Property conditions & facilities

Face lift time

The entire area of Helen needs an update. This hotel was ok but nothing special. The lady who fixed breakfast was awesome.
Stayed 1 night in Jul 2025