View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)
Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
9.29.2 out of 10
Wonderful
39 reviews
(39 reviews)
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
9.09.0 out of 10
Wonderful
87 reviews
(87 reviews)
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub
Standard Room, 2 Double Beds, Accessible, Bathtub
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Sleeps 4
2 Double Beds
View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub
Suite, 1 King Bed, Non Smoking, Jetted Tub
8.88.8 out of 10
Excellent
8 reviews
(8 reviews)
Sleeps 2
1 King Bed
About the area
Helen
In Helen .Your stay at this Helen hotel places you within a 10-minute walk of Helen Festhalle and Helen Arts & Heritage Center. Chattahoochee River and Unicoi Hill Park are also within half a mile (1 km).
What's nearby
Helen Festhalle - 2 min walk - 0.2 km
Helen Arts & Heritage Center - 5 min walk - 0.4 km
Charlemagne's Kingdom - 7 min walk - 0.7 km
Alpine Helen/White County Convention and Visitors Bureau - 9 min walk - 0.8 km
Helen Tubing & Helen Water Park - 17 min walk - 1.4 km
Getting around
Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive
Restaurants
Bigg Daddys Restaurant & Tavern - 6 min walk
Cowboys & Angels - 6 min walk
Hofbrauhaus Restaurant - 12 min walk
Troll Tavern - 4 min walk
Spice 55 Thai and Sushi restaurant - 11 min walk
About this property
SureStay Hotel by Best Western Helen Downtown
Hotel near Helen Tubing & Helen Water Park in Helen
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly SureStay Hotel by Best Western Helen Downtown also features an indoor pool, coffee/tea in a common area, and a convenience store. Self parking is free.
Smoking is allowed in designated areas at this Helen hotel.
58 guestrooms or units
2 levels
2 buildings
Continental breakfast (free)
Coffee in lobby
Front desk (24 hours)
Convenience store
Television in lobby
Smoking in designated areas
Microwave in a common area
Refrigerator in a common area
SureStay Hotel by Best Western Helen Downtown offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Free continental breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Things to do
Heated pool
Indoor pool
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
No elevator
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible van parking
Room amenities
Entertainment
32-inch TV with cable channels
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen
SureStay Hotel by Best Western Helen Downtown Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Ever clean and updated. Walls are little thin we were lucky and didn’t have any loud people but you could hear talking. Every nice other than that. Right in middle of town walked both ways no problem.
Derek
Stayed 1 night in Mar 2025
10/10 Excellent
MARITZA
Travelled with group
Mar 22, 2025
Liked: Amenities
A great place to stay! In the middle of everything! I highly recommend this hotel! The staff is amazing! Rooms are Super clean! And very quiet!
I took a quick trip to Helen and this was the best location. The room was clean, although a bit outdated. Location is amazing and the staff at the front desk was friendly and professional.
My husband and I travel throughout the USA a bunch. The cleanliness of this place resembles the perfect housekeeping of my German neighbor back in the day. Friendly staff too. Pool was a warm welcome during our rainy visit.
Loved our stay here.
Abraham
Stayed 2 nights in Feb 2025
6/10 Okay
Rhonda
Feb 16, 2025
Liked: Cleanliness, staff & service
Decent hotel within walking distance of Helen's sh
Decent enough hotel for short stay and within walking distance of Helen shops to avoid paying for parking.. We had to turn off mini fridge. It was making a high pitched squeal. Had to depart earlier than expected so we did not report it so they had no opportunity to resolve that issue.
This was my second trip where I stayed at this hotel. And I will probably stay at this hotel the next time I come to Helen, GA. Hotel is clean, bed was comfortable, and staff were friendly and helpful.
Brian
Stayed 2 nights in Nov 2024
6/10 Okay
Jamie
Travelled with partner
Feb 9, 2025
Liked: Cleanliness, staff & service, amenities
It was a great satay except the air conditioner went out at 2 am it hot so darn hot in that room and they couldn’t comp us because we went through a 3 rd party Expedia.
The hotel was great! The bed was really comfortable, room was nice, and had a nice tub. Its located in a great spot. All the staff were extremely friendly.
The room and bedding was better than expected. Very clean and comfortable. The front desk was friendly during check in and morning breakfast. Would definitely stay here again! Right in the middle of the town and near all attractions.