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Holiday Inn Express Hemel Hempstead by IHG

3.0 star property
Hotel with free breakfast, near The Snow Centre

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Photo gallery for Holiday Inn Express Hemel Hempstead by IHG

Exterior
Free daily buffet breakfast
Lobby sitting area
Standard Room, 2 Single Beds (with Free Hot Breakfast)
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Stationers Place, Apsley Lock, Hemel Hempstead, England, HP3 9RH
  • Place, The Snow Centre
    ‪18 min walk‬
  • Place, Warner Bros. Studio Tour London
    ‪8 min drive‬
  • Place, The Grove
    ‪8 min drive‬
  • Airport, London (LTN-Luton)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(35 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast)

  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.0 out of 10
Very good
(17 reviews)
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(10 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

8.4 out of 10
Very good
(15 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Hemel Hempstead

In Hemel Hempstead .Stay at this Hemel Hempstead hotel and you'll be within 2 miles (3 km) of The Snow Centre and 6 miles (10 km) of Warner Bros. Studio Tour London. The Grove is within 6 miles (10 km) and St Albans Cathedral is within 9 miles (15 km).

What's nearby

  • The Snow Centre - 18 min walk - 1.5 km
  • Warner Bros. Studio Tour London - 8 min drive - 7.8 km
  • The Grove - 8 min drive - 7.5 km
  • St Albans Cathedral - 11 min drive - 10.8 km
  • ZSL Whipsnade Zoo - 26 min drive - 17.4 km

Getting around

  • Apsley Station - 2 min walk
  • Croxley Underground Station - 15 min drive
  • Luton Airport (LTN) - 32 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Great Wall Chinese Take Away - ‬4 min drive
  • ‪Fish and Chip Shop - Seaworld - ‬9 min walk
  • ‪The Paper Mill, Apsley - ‬1 min walk
  • ‪Union Coffee & Dough - ‬2 min walk

About this property

Holiday Inn Express Hemel Hempstead by IHG

3-star hotel near The Snow Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Holiday Inn Express Hemel Hempstead by IHG also features a vending machine, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Hemel Hempstead hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Express Hemel Hempstead by IHG offers 116 accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Hemel Hempstead hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hemel Hempstead
Holiday Inn Hotel Hemel Hempstead Express
Hemel Hempstead Holiday Inn
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Holiday Inn Express Hemel Hempstead Hotel
Express Hemel Hempstead By Ihg
Holiday Inn Express Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel
Holiday Inn Express Hemel Hempstead an IHG Hotel
Holiday Inn Express Hemel Hempstead by IHG Hemel Hempstead
Holiday Inn Express Hemel Hempstead by IHG Hotel Hemel Hempstead

Holiday Inn Express Hemel Hempstead by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Fiona Georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Jul 2025

4/10 Poor

SHAKIL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very small room no air-conditioned
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Stayed 1 night in Jun 2025

6/10 Okay

Adolph, Mesa

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were there with a group and surprised that check in took so long. After a long day of travel, we just wanted to get to our room. The room and bed were great. Eight of us had dinner there the last night. Our meals arrived but one. We asked several times about the remaining meal and were told it was on the way. The third time we told them it had been 45 minutes which we determined by the receipt. The employee wanted to argue & deny it had been that long. We asked them to check the kitchen again, they finally came out with the meal & just handed it to one of the group who then delivered it to the table. No apology was provided
Stayed 2 nights in Jun 2025

10/10 Excellent

Lindsey

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times with our dogs, staff are super welcoming and very friendly. Highly recommended.
Stayed 1 night in Jun 2025

8/10 Good

Craig

Liked: Cleanliness

Not bad overall. Mattress too firm for me

Used to stay here in the past when on business in the area. Pretty much get what you get with HIExpress. Personally the mattress was far too hard and my back hurt in the morning. Breakfast is free, and it ok. For free. But wouldn't have been too happy if had to pay for it. Also, housekeeping. When i hang my towel, stop replacing it!!!
Stayed 2 nights in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities
Lift kept getting stuck, not great when on 4th floor. Rooms were normal clean, and breakfast buffet was convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with nice brakefast
Stayed 1 night in May 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Well designed rooms Quiet and comfortable Air Con could not be set at 16.Pity….18C is too high for sleeping. Breakfast was mediocre…no mushrooms….carton scrambled eggs….no fried eggs…..OJ was way over-diluted.
Stayed 1 night in Jun 2025

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great.
Stayed 1 night in May 2025

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely clean rooms and reception and bar area very spacious.Staff were excellent
Stayed 2 nights in May 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean staff very helpful hotel situated nicely by a canal
Stayed 1 night in May 2025

8/10 Good

Jeff

Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Rooms quite small - particularly when set up as a family room, but comfortable. Able to open window for some fresh air. Free parking.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were helpful, polite and friendly, rooms and clean and comfortable, bar area was spacious and comfy and breakfast was good. Would definitely use this hotel again.
Stayed 2 nights in May 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Alistair

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor Sleep

Two disturbed nights sleep, my room was below reception and the kitchen area and each evening there loud noises coming from above informing reception in the morning they had several complaints and they would investigate. It made no difference on the second night of my stay
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and helpful staff. Situated next to Apsley Railway Station for easy travel to London. Apsley Lock has a good selection of restaurants and a Pub.
Stayed 2 nights in May 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was ideal for our needs

Ideal for our purpose of visiting family nearby. Also extremely well positioned for a great pub and a couple of restaurants. We had tapas at Darcy’s and it was fabulous.
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
With a few more parking places....would be perfect for business in London!
Stayed 2 nights in May 2025

10/10 Excellent

phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay over

We had some small issues when checking in our room was not ready but chris on check in was brilliant, he delt with the problem excellently and keep us updated he was due to finish his shift but stayrd till we had been told the room was ready A very professional and valuable member of staff
Stayed 1 night in May 2025

10/10 Excellent

Dorothy

Liked: Cleanliness
Staff at the Holiday Inn were very courteous but we only had a few hours there as we were visiting family. Very comfortable nonetheless
Stayed 1 night in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel in a very convenient location on the canal.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and quiet room and inclusive breakfast. What more can you ask for?
Stayed 1 night in Apr 2025