Aquila Atlantis Hotel

5.0 star property
Family-friendly 5-star hotel near Heraklion Port

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Photo gallery for Aquila Atlantis Hotel

Outdoor pool
Property preview
Reception
Executive Room, Harbour View
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

View in a map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Place, Heraklion Archaeological Museum
    ‪2 min walk‬
  • Place, Heraklion Town Hall
    ‪5 min walk‬
  • Place, Heraklion Port
    ‪7 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪4 min drive‬

Room options

Classic Single Room (Urban View)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Classic Double Room (Urban View)

8.6 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Business Room, City View

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Executive Room, Harbor View

8.6 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Room, Harbor View

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room, Harbor View

9.8 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Grand Suite, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

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About the area

Heraklion

City center retreat .At this hotel, you'll be steps from Museum of the Battle for Crete and National Resistance and Heraklion Archaeological Museum. Venetian Walls and Dedalou Shopping Street are also within half a mile (1 km).

What's nearby

  • Heraklion Archaeological Museum - 2 min walk - 0.2 km
  • Eleftherias Square - 3 min walk - 0.3 km
  • Heraklion Town Hall - 5 min walk - 0.5 km
  • Heraklion Port - 7 min walk - 0.6 km
  • Historical Museum of Crete - 7 min walk - 0.6 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

Restaurants

  • ‪Capsis Cafe - ‬4 min walk
  • ‪Breakfast Terrasse - ‬1 min walk
  • ‪Κρητικός Φούρνος - ‬8 min walk
  • ‪Αυλή Μπαρ - ‬5 min walk
  • ‪Queen Boutique Desserts - ‬4 min walk

About this property

Aquila Atlantis Hotel

Family-friendly 5-star hotel near Heraklion Port
Aquila Atlantis Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Aquila Atlantis Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

  • 164 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 1039K015A0001500

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Aquila Atlantis Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Miron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vacation in Aquila Atlantis hotel

Everything was great, the rooms, the pools and the breakfast. The only downside was the distance from the beach.
Stayed 5 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel with good amenities and friendly staff , comfortable bed and lovely shower , could do with a few more decent tv stations
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel .

Hotel itself is excellent. Modern , clean & well looked after . The area is a little amongst the gritty end . We booked a harbour view room.but feel it was misleading as view was only 20% of the working port , 80% of surrounding neighbourhood and buildingimgs . So maybe don't pay for a view , IMO. The staff were lovely and helpful.
Stayed 3 nights in Aug 2025

8/10 Good

Parag

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to shops and restaurants
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Stayed 1 night in Jul 2025

10/10 Excellent

Jelissa

Stayed 2 nights in Jul 2025

10/10 Excellent

TALIN, HACKENSACK

Stayed 1 night in Jun 2025

10/10 Excellent

Vjeran

Stayed 6 nights in Jul 2025

6/10 Okay

Steven

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property and friendly staff. We had paid the half board with breakfasts and dinners. The food was beyond expectations. It was fresh and delicious. Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Adriana, Gatineau

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is amazing. Staff extremely polite. I want to go back just to stay there again!
Stayed 2 nights in Jul 2025

6/10 Okay

Abel, Northridge

Travelled with partner
Liked: Cleanliness
The best features was the quality of the food—which was decent/good—and the roof pool (although too small). The staff and service was poor. Water during dinner was not included in our half-board plan. The hotel was quite reluctant to put some (of our paid) breakfast in a box for us to take to the airport (they gave us something, but not enough for one person). The general impression was just a typical characterless three-star hotel (officially five).
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, staff was very helpful for recommendations. Only downfall is the parking is difficult which it is for most hotels in the area
Stayed 1 night in Jun 2025

8/10 Good

Nowelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was close to the airport and noisy.
Stayed 1 night in Jun 2025

6/10 Okay

heather margaret

Travelled with partner
Disliked: Staff & service, property conditions & facilities
A very average hotel with poorly trained staff.
Stayed 5 nights in May 2025

10/10 Excellent

Uma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Has a person at reception 24 hours. Walking distance from city center. Very close to restaurants and shops. There are 2 super markets in walking distance. Very close to Heraklion port.
Stayed 3 nights in May 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and hotel was wonderful - rooms and staff. The shower was amazing!
Stayed 2 nights in May 2025

10/10 Excellent

Carey

Stayed 1 night in May 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Stephen, Amsterdam

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are nice and well appointed. Pool on the roof was fantastic and offered great views of the city and Harbour.
Stayed 1 night in May 2025

10/10 Excellent

Ahmad

Stayed 4 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not far from the port or the airport. The staff were professional and very helpful.
Stayed 3 nights in May 2025