City center retreat
Within a 5-minute walk of the hotel, you'll find Morosini Fountain and Heraklion Loggia. Historical Museum of Crete and Heraklion Archaeological Museum are also within half a mile (1 km).
Restaurant, bar/lounge
A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. A coffee shop, a snack bar/deli, and dry cleaning are also on offer.
15 Jul. 2022 by The Team of Metropole Urban Hotel
Dear Agnieszka, thank you for choosing Metropole Urban Hotel for your stay in Heraklion. We are more than glad to read that we have managed to meet your expectations and offer you a memorable stay. It is always a pleasure to offer you the best possible service. It would be a great to welcoming you again in the future. With kind regards,
14 Jul. 2019 by Metropole uyrban hotel's team
Dear guest, thank you for you possitive comments!We are glad you enjoyed your stay with us.We hope to accommodate you again soon. Best regards, Metropole urban hotel's team
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Metropole Urban Hotel also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. This 4-star Heraklion hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Metropole Urban Hotel offers 24 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Metropole Urban Hotel has a restaurant on site.
Room service (during limited hours) is available.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.