Book a hotel near Heron Haven, Omaha

"Great!"

"My family stayed from Saturday into Monday in two rooms. I want to start by saying the woman at the front desk was absolutely PHENOMENAL and beyond helpful (didn't get her name). We arrived on Saturday right before 3pm (check in) and got checked in super quickly. The issues started once we got to the rooms, the hotel was practically a mess due to construction ( no issues there, didn't really affect our stay) both rooms had tons of gross looking stains all over the carpets, neither room had hot water ( woman at front desk helped the most she could by giving us an empty room to shower in) then the internet was spotty at best and then totally went out for close to 12 hours. one of the rooms completely filled with marijuana smoke (woman at front desk was super helpful here too. and went to investigate where smell was coming from) the pool that they heavily advertised was closed and the gym was taped off. the breakfast consisted of soggy fries, hard sausage, yogurt and stale cereal. Both rooms had exposed wires from the air conditioners with a makeshift wood board under it to try to hide wires, holes in the walls and stained pillows and blankets, sticky desk and tables."

"Shower was buuuuuusted. Didn’t work at all. Everything else was decent. Nothing crazy. "

"Our room had a shade that was not working and the plugs on the nightstand were not working and we felt the employee that came to the room to check on things was a bit annoyed with us even though we did nothing wrong. We were told someone would be in to check them the next day but upon returning that night nothing seemed to have been done and if it was we were not notified and it was still not working. Would have been nice if we were offered a different room at least for our stay but we made it work. Hotel was clean and in a decent location at least."

"It was just okay. Good price but you get what you pay for. Our room was missing a coffee maker and hair dryer. Breakfast wasn’t kept stocked either morning we were there. Blinds couldn’t be opened for any natural light. Area doesn’t have much. "

"We had a great time during our stay! The house was clean and was the perfect size for how many people we had. Tamera was easy to get in contact with as well! "