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Best Western Ambassador Motor Lodge

3.5 star property
3.5-star hotel in Pialba

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Photo gallery for Best Western Ambassador Motor Lodge

Exterior
Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)
Point of interest
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
296 Esplanade, Pialba, QLD, 4655
  • Place, Esplanade
    ‪1 min walk‬
  • Place, WetSide Water Education Park
    ‪7 min walk‬
  • Place, Hervey Bay Historical Village Museum
    ‪9 min walk‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪10 min drive‬

Room options

View all photos for Deluxe Queen Bed And Single Bed Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Queen Bed And Single Bed Room

  • Sleeps 3
  • Free WiFi

View all photos for Executive Queen Room

1 bedroom, in-room safe, desk, blackout drapes

Executive Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

1 bedroom, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • Sleeps 2
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | View from room

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room) | View from room

Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking, Balcony

Suite, Multiple Beds, Non Smoking, Balcony

Suite, Multiple Beds, Non Smoking, Balcony

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | View from room

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

About the area

Hervey Bay

Oceanside stay.Within a 10-minute walk of this Pialba hotel, you'll find Esplanade and Hervey Bay Historical Village Museum. Also, WetSide Water Education Park is within half a mile (1 km) and Fraser Coast Discovery Sphere is within 2 miles (3 km).

What's nearby

  • Esplanade - 1 min walk - 0.1 km
  • WetSide Water Education Park - 7 min walk - 0.6 km
  • Hervey Bay Historical Village Museum - 9 min walk - 0.8 km
  • Fraser Coast Discovery Sphere - 12 min walk - 1.0 km
  • Stockland Hervey Bay Shopping Centre - 3 min drive - 1.5 km

Getting around

  • Howard Station - 34 min drive
  • Hervey Bay, QLD (HVB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Pie & Pastry Paradise - ‬10 min walk
  • ‪KFC - ‬19 min walk
  • ‪Natural Noodle Hervey Bay - ‬17 min walk
  • ‪Red Rooster - ‬16 min walk

About this property

Best Western Ambassador Motor Lodge

3.5-star hotel in Pialba
A private beach is featured. Best Western Ambassador Motor Lodge offers its guests an outdoor pool, tour/ticket assistance, and a garden. Public spaces have free WiFi. The business-friendly Best Western Ambassador Motor Lodge also features laundry facilities, room service (during limited hours), and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hervey Bay hotel.

  • 21 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
Best Western Ambassador Motor Lodge offers 21 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 43-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and microwaves can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 43-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments

The front desk is open Monday to Friday (8:30 AM – 7:00 PM), Saturday to Sunday (8:30 AM – noon), and Saturday to Sunday (2:00 PM – 6:00 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

This property enforces quiet hours from 9:00 PM to 8:00 AM

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Ambassador Motor

BEST WESTERN Ambassador Motor Lodge

BEST WESTERN Ambassador Motor Lodge Pialba

BEST WESTERN Ambassador Motor Pialba

Hervey Bay Best Western

BEST WESTERN Ambassador Motor Lodge Hervey Bay, Fraser Coast

Best Western Hervey Bay

Best Ambassador Motor Pialba

Best Western Ambassador Motor Lodge Hotel

Best Western Ambassador Motor Lodge Pialba

Best Western Ambassador Motor Lodge Hotel Pialba

Frequently asked questions

How close is Best Western Ambassador Motor Lodge to the airport?

Best Western Ambassador Motor Lodge is 6.1 mi (11-min drive) away from the Hervey Bay, QLD (HVB) airport, the closest popular airport to the property.

Does Best Western Ambassador Motor Lodge have an airport shuttle?

Best Western Ambassador Motor Lodge offers an airport shuttle.

How close is Best Western Ambassador Motor Lodge to the beach?

This hotel is 1.7 mi (3-min drive) from Gables Point Beach and 2.2 mi (5-min drive) from Shelly Beach. Don't forget your sunscreen!

Does Best Western Ambassador Motor Lodge offer free breakfast?

Best Western Ambassador Motor Lodge does not offer free breakfast.

Is there a casino at Best Western Ambassador Motor Lodge?

No, there is no casino at this hotel.

What time is check-in at Best Western Ambassador Motor Lodge?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Best Western Ambassador Motor Lodge?

This hotel offers free self parking.

Does Best Western Ambassador Motor Lodge have a pool?

Best Western Ambassador Motor Lodge features an outdoor pool.

Does Best Western Ambassador Motor Lodge have a spa?

There are no spa services available at this hotel.

How close is Best Western Ambassador Motor Lodge to downtown Hervey Bay?

Best Western Ambassador Motor Lodge is 4.8 mi away from Hervey Bay.

Best Western Ambassador Motor Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 174 out of 393 reviews
Rating 8 - Good. 150 out of 393 reviews
Rating 6 - Okay. 46 out of 393 reviews
Rating 4 - Poor. 16 out of 393 reviews
Rating 2 - Terrible. 7 out of 393 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Great stay--very well-equipped rooms.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly and reasonably priced
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities
Nicely renovated rooms Friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, spacious and the staff were very helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Keara

Liked: Cleanliness, staff & service, amenities
Very clean and nice staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation, good price
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff. Quiet
Stayed 1 night in Jan 2026
Verified

8/10 Good

megan

Liked: Cleanliness
great property close to everything we needed.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay
Stayed 1 night in May 2023
Verified

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Beautiful clean and friendly place to stay
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Dianne e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

King room was very spacious and had everything we needed. Room was very clean and was serviced daily (when required).
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often and is well priced and convenient location. Rooms are always clean. The staff are nice.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Cherie Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean, great location

Room was clean and big enough. Great location to go to concert in the park. Friendly staff working there
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Mikaela

Liked: Cleanliness, amenities, property conditions & facilities
Cleans rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable stay thanks
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Raymond

Liked: Amenities
Very lovely and peaceful place close to all amenities.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Great location, with plenty of food options within a short distance. Staff were very helpful and friendly. Will definitely stay again.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room with good proximity to the beach.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Jeff

Liked: Staff & service, property conditions & facilities
It was in the area we wanted, our room was spacious and well equipped. It was great to have undercover parking outside the room. Great value room.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location,staff excellent
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great sized room and very comfortable
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities

great stay

The host was very friendly great service
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff looking after very neat and clean rooms.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel with very friendly and helpful owner. Would visit again anytime.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and tidy property in a great location.
Stayed 1 night in Apr 2023