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Best Western Ambassador Motor Lodge

3.5 star property
3.5-star hotel in Pialba

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Photo gallery for Best Western Ambassador Motor Lodge

Exterior
Point of interest
Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
296 Esplanade, Pialba, QLD, 4655
  • Place, Esplanade
    ‪1 min walk‬
  • Place, WetSide Water Education Park
    ‪7 min walk‬
  • Place, Fraser Coast Discovery Sphere
    ‪10 min walk‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪13 min drive‬

Room options

View all photos for Deluxe Queen Bed And Single Bed Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Queen Bed And Single Bed Room

  • Sleeps 3

View all photos for Superior King Room with Balcony

1 bedroom, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Executive Family Room

1 bedroom, in-room safe, desk, blackout drapes

Executive Family Room

  • Sleeps 4

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | View from room

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room) | View from room

Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony

Suite, Multiple Beds, Non Smoking, Balcony

Suite, Multiple Beds, Non Smoking, Balcony

  • Garden view
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | View from room

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Twin Room, Balcony, 1 Queen 1 Single, Non-Smoking, Larger Room, Balcony, Smart TV, Microwave, Refrigerator

1 bedroom, in-room safe, desk, blackout drapes

Executive Twin Room, Balcony, 1 Queen 1 Single, Non-Smoking, Larger Room, Balcony, Smart TV, Microwave, Refrigerator

  • Sleeps 3

View all photos for 2 Bedroom Family Suite, 2 Queen 2 Single Beds, Non-Smoking, Balcony, Smart TV, Work Desk, Microwave And Refrigerator

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Family Suite, 2 Queen 2 Single Beds, Non-Smoking, Balcony, Smart TV, Work Desk, Microwave And Refrigerator

  • Sleeps 6

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bathroom

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Executive King Room

  • Sleeps 2

About the area

Hervey Bay

Oceanside stay.Within a 10-minute walk of this Pialba hotel, you'll find Esplanade and Hervey Bay Historical Village Museum. Also, WetSide Water Education Park is within half a mile (1 km) and Fraser Coast Discovery Sphere is within 2 miles (3 km).

What's nearby

  • Esplanade - 1 min walk - 0.1 km
  • WetSide Water Education Park - 7 min walk - 0.6 km
  • Hervey Bay Historical Village Museum - 9 min walk - 0.8 km
  • Fraser Coast Discovery Sphere - 10 min walk - 0.9 km
  • Stockland Hervey Bay Shopping Centre - 19 min walk - 1.6 km

Getting around

  • Howard Station - 34 min drive
  • Hervey Bay, QLD (HVB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Pie & Pastry Paradise - ‬10 min walk
  • ‪KFC - ‬19 min walk
  • ‪Natural Noodle Hervey Bay - ‬17 min walk
  • ‪Red Rooster - ‬16 min walk

About this property

Best Western Ambassador Motor Lodge

3.5-star hotel in Pialba
A private beach is featured. Best Western Ambassador Motor Lodge offers its guests an outdoor pool, tour/ticket assistance, and a garden. Public spaces have free WiFi. The business-friendly Best Western Ambassador Motor Lodge also features laundry facilities, room service (during limited hours), and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hervey Bay hotel.

  • 21 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
Best Western Ambassador Motor Lodge offers 21 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 43-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and microwaves can be requested.

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  • Parking included
  • Free WiFi
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The price is CA $181
CA $181 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 43-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday to Friday (8:30 AM – 7:00 PM), Saturday to Sunday (8:30 AM – noon), and Saturday to Sunday (2:00 PM – 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 9:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Ambassador Motor
BEST WESTERN Ambassador Motor Lodge
BEST WESTERN Ambassador Motor Lodge Pialba
BEST WESTERN Ambassador Motor Pialba
Hervey Bay Best Western
BEST WESTERN Ambassador Motor Lodge Hervey Bay, Fraser Coast
Best Western Hervey Bay
Best Ambassador Motor Pialba
Best Western Ambassador Motor Lodge Hotel
Best Western Ambassador Motor Lodge Pialba
Best Western Ambassador Motor Lodge Hotel Pialba

Best Western Ambassador Motor Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 173 out of 391 reviews
Rating 8 - Good. 150 out of 391 reviews
Rating 6 - Okay. 46 out of 391 reviews
Rating 4 - Poor. 15 out of 391 reviews
Rating 2 - Terrible. 7 out of 391 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Car parking. No pets .
Stayed 2 nights in Nov 2025

10/10 Excellent

Sun Jin

Stayed 2 nights in Nov 2025

8/10 Good

Celia

Liked: Cleanliness, staff & service
Easy access, clean and very friendly staff. The facilty has undergone repairs and the finishes were amateurish- silicone in the shower was rough and wall sheeting not finished well with cracked and chipped edges.
Stayed 3 nights in Oct 2025

6/10 Okay

anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Cherie Chantelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean, great location

Room was clean and big enough. Great location to go to concert in the park. Friendly staff working there
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very good thank you.
Stayed 2 nights in Sep 2025

6/10 Okay

Jeff

Liked: Staff & service, property conditions & facilities
It was in the area we wanted, our room was spacious and well equipped. It was great to have undercover parking outside the room. Great value room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often and is well priced and convenient location. Rooms are always clean. The staff are nice.
Stayed 4 nights in Jun 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Room

Great room , spacious , tidy , quiet , modern and clean . Unfortunately the room was not made up on the weekend and only the bins were emptied
Stayed 4 nights in Aug 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Dianne e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

King room was very spacious and had everything we needed. Room was very clean and was serviced daily (when required).
Stayed 5 nights in Jul 2025

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, property conditions & facilities, room comfort
Very friendly and helpful reception
Stayed 2 nights in Jun 2025

8/10 Good

Cynthia, Golden

Liked: Cleanliness, staff & service, amenities
The room itself was great. Looks like they are remodeling because there was a large pile if construction debris right outside my room. The lobby can use updating.
Stayed 2 nights in Jun 2025

8/10 Good

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, staff & service
Room was nicely presented as only stayed one night. Convenient location, but our room unfortunately didn't have any hot water for a shower and it was to late to advise reception when we came across this issue as were closed.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

megan

Liked: Cleanliness
great property close to everything we needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tina

Stayed 3 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Great location, with plenty of food options within a short distance. Staff were very helpful and friendly. Will definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Neville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great sized room and very comfortable
Stayed 1 night in Jan 2025

2/10 Terrible

Drew

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place EVA
Stayed 2 nights in Jan 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean & comfortable room. Close to shops & The RSL. The RSL was a great place for evening meals. I will be staying here the next time in the Bay.
Stayed 2 nights in Jan 2025