Mantra Hervey Bay offers its guests a marina, an outdoor pool, and a sauna. WiFi is free in public spaces. There are 3 meeting rooms available. A children's pool, a fitness center, and barbecue grills are also featured at Mantra Hervey Bay. Limited free parking is available on a first-come, first-served basis.
The Staff were more than helpful, no complaints at all.
The room was a different matter.
*The cupboard handles BOTH came off in your hand when opening the doors.
* There was an Ant problem, to the extent that they were in the bed.
* Although the result of a storm, there was no hot water. This was later fixed.
All in all, an uncomfortable stay.
Great apartment for two people, everything you could need. Bathroom/laundry very cramped and shower over bath has safety issues when entering and exiting.
View over marina was a huge plus.
Lovely view and nice bathroom, bed was comfortable however the noise factor in the surrounding restaurants and cafes was not pleasant later in the evening .
Fan in the room had a mind of its own . Had ant problems .
Room was fine just disappointed that they hold $200 on your credit card and tell you they will release it back to you within 48 hours we are now at day 8 since we checked out still nothing credited back
On arrival we were given a room situated between a ground floor management unit complete with a bird in a cage (my friend who was with me is asthmatic so this was not ideal) and permanent rental on other side. On the outside deck there was a random broom head on the lawn and view of a brick wall.
When we questioned wifi use of tv with reception we were told to use our own data as wifi not ideal in that part of resort.
The real kicker tho was the fact that an employee of mine knows the manager and we were given a bottle of wine and chocolate to enjoy the dungeon room.
Very sad as many rooms with a view were available but weâre not offered to us âŠ.we would have happily paid extra. Customer service non existent when we mentioned at checkout so unfortunately will never return (we are already planning a return trip to the area) and has tarnished the Mantra reputation for us.
Definitely older decor than advertised.
Shower over bath how old is that. Bathroom was terrible with washing machine in it & toilet behind the doorway. It was not advertised like this.
Wouldnt stay at Mantra hervvey bay again.
Wouldnt advise others too either.
I liked that the property was walking distance to dining. My negative feedback is TV is very small, unsalf having shower above a bath, getting into and out the shower. View was a massive disappointment but we had a corner room 414, It looked massive on the photos but then it was small and not very good.