Sanctuary Lakes Fauna Retreat

3.5 star property
3.5-star aparthotel near Urangan Pier

Choose dates to view prices

Sanctuary Lakes Fauna Retreat

Photo gallery for Sanctuary Lakes Fauna Retreat

Ecotours
Queen Family Villa | Terrace/patio
Property grounds
Superior Queen Villa
Family Villa | Living area

Overview of Sanctuary Lakes Fauna Retreat

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
1 Shell Street, Urangan, QLD, 4655
  • Popular LocationUrangan Pier12 min walk
  • Popular LocationEsplanade16 min walk
  • Popular LocationGreat Sandy Straits Marina4 min drive
  • AirportHervey Bay, QLD (HVB)6 min drive

Room options

Family Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

Economy Family Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

Studio Villa

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Superior Queen Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Standard Villa

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Economy Studio Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Superior Villa

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Queen Villa

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Economy Queen Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Queen Family Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Twin Bed and 2 Queen Beds

Superior Family Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

Superior Studio Villa

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Similar properties

About the area

Hervey Bay

Oceanside stay.Within a 15-minute walk of this Urangan aparthotel, you'll find Urangan Pier and Hervey Bay Botanic Garden. Esplanade and Reefworld Aquarium are also within 2 miles (3 km).

What's nearby

  • Urangan Pier - 12 min walk
  • Hervey Bay Botanic Garden - 13 min walk
  • Esplanade - 16 min walk
  • Reefworld Aquarium - 3 min drive
  • Great Sandy Straits Marina - 4 min drive

Getting around

  • Hervey Bay, QLD (HVB) - 6 min drive

Restaurants

  • McDonald's - 17 min walk
  • Migaloo's Cafe Urangan Pier - 11 min walk
  • Kondari Pub - 6 min walk
  • Domino's Pizza - 17 min walk
  • Golden Chicken - 2 min drive

About this property

Entire place

Sanctuary Lakes Fauna Retreat

3.5-star aparthotel near Urangan Pier
There's a snack bar/deli on site. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at Sanctuary Lakes Fauna Retreat. Self parking is free.

This 3.5-star Hervey Bay aparthotel is smoke free.

  • 36 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Sanctuary Lakes Fauna Retreat offers 36 air-conditioned accommodations with indoor private spa tubs and DVD players. Rooms open to patios. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Housekeeping is provided weekly.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Indoor private spa tub
  • Private spa tub

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)
  • Playground

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Deep soaking bathtub
  • Toilet paper
  • Towels provided
  • Hair dryer
  • Shampoo
  • Free toiletries
  • Soap

Living spaces

  • Library

Entertainment

  • TV
  • DVD player

Outdoor areas

  • Patio
  • Terrace
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Front desk (limited hours)
  • Convenience store

Location highlights

  • Near the ocean
  • On the lake
  • Near the boardwalk/promenade
  • In the suburbs
  • In a regional park

Things to do

  • Whale watching nearby
  • Golf lessons nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards
  • Outdoor lighting

General

  • 36 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.68 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.68 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, window guards, and outdoor lighting in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Sanctuary Lakes Fauna Retreat.

Property is also known as

Sanctuary Lakes Fauna Retreat
Sanctuary Lakes Fauna Retreat Condo
Sanctuary Lakes Fauna Retreat Condo Urangan
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast
ctuary s Fauna Retreat Uranga
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Aparthotel
Sanctuary Lakes Fauna Retreat Aparthotel Urangan

Sanctuary Lakes Fauna Retreat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 354 reviews" "
Rating 8 - Good. 107 out of 354 reviews" "
Rating 6 - Okay. 19 out of 354 reviews" "
Rating 4 - Poor. 5 out of 354 reviews" "
Rating 2 - Terrible. 1 out of 354 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Liam

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Norma

Stayed 2 nights in Sep 2023

8/10 Good

Dan

Liked: Cleanliness
Definitely aging, but for the price, it’s brilliant value for money, peaceful & quiet
Stayed 2 nights in Nov 2023

10/10 Excellent

Lewis

Liked: Cleanliness, amenities, property conditions & facilities
First time stay but definatly not my last 4 nights in a lovely comfortable villa quite surrounds a fully equiped unit nothing short of great hosts frendly and helpfull free wi-fi intrernet also Thank you Sanctuary Lakes
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 3 nights in Oct 2023

8/10 Good

ke

Liked: Cleanliness
very quiet and relaxing….sadly the fan did not work, & the curtains did not close properly as they were broken…all in all the quietness of the place made it very enjoyable :)
Stayed 4 nights in Sep 2023

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Very restful environment. No traffic noise and very private cabins. The managers promptly addressed any problems that arose so no frustrations...
Stayed 10 nights in Sep 2023

4/10 Poor

Audrey

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We rented two chalets side by side - The fridges were not working - one froze everything, the other leaked water all day. The floors were sticky - as if they had been vacuumed but not mopped. the ceiling fan was so noisy we had to switch it off. Crockery was chipped - generally the chalets were run down and need updating
Stayed 2 nights in Sep 2023

8/10 Good

Pat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful, quiet setting in comfortable accommodation with friendly, healthy people. Will return.
Stayed 2 nights in Sep 2023