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Best Western Plus Mirage Hotel & Resort

3.0 star property
Family-friendly 3-star hotel with free buffet breakfast

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Photo gallery for Best Western Plus Mirage Hotel & Resort

Lobby
Indoor pool
Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)
Fridge, microwave, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Hot tub
  • Pet-friendly

Explore the area

Map
9616 Highway 58, N, High Level, AB, T0H1Z0
  • High Level Outdoor Ice Rink
    ‪14 min walk‬
  • High Level Sports Complex
    ‪17 min walk‬
  • Mackenzie Crossroads Museum and Visitors Centre
    ‪2 min drive‬
  • High Level, AB (YOJ)
    ‪12 min drive‬

Room options

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Apartment, Multiple Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Apartment, Multiple Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;Sofabed, Full Kitchen)

Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;Sofabed, Full Kitchen)

Standard Apartment, 2 Queen Beds, Non Smoking, Kitchen (Pet Friendly;Sofabed, Full Kitchen)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Pet Friendly;Sofabed, Full Kitchen)

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Pet Friendly;Sofabed, Full Kitchen)

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Pet Friendly;Sofabed, Full Kitchen)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

  • Sleeps 2
  • 1 King Bed

About the area

High Level

In High Level .Within 2 miles (3 km) of this High Level hotel, you'll find High Level Outdoor Ice Rink and Mackenzie Crossroads Museum and Visitors Centre. High Level Sports Complex and R.E. Walter Memorial Aquatic Centre are also within 2 miles (3 km).

What's nearby

  • High Level Outdoor Ice Rink - 14 min walk - 1.2 km
  • High Level Sports Complex - 17 min walk - 1.5 km
  • R.E. Walter Memorial Aquatic Centre - 17 min walk - 1.5 km
  • Mackenzie Crossroads Museum and Visitors Centre - 2 min drive - 1.4 km
  • High Level Community Park - 4 min drive - 3.2 km

Getting around

  • High Level, AB (YOJ) - 10 min drive

Restaurants

  • ‪A&W Restaurant - ‬10 min walk
  • ‪Subway - ‬20 min walk
  • ‪Boston Pizza - ‬3 min drive
  • ‪Matt's Pizza 2014 Ltd - ‬13 min walk
  • ‪Pizza Hut - ‬20 min walk

About this property

Best Western Plus Mirage Hotel & Resort

Family-friendly 3-star hotel with free buffet breakfast
Best Western Plus Mirage Hotel & Resort offers its guests a children's pool, an indoor pool, a waterslide, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 9000 square feet (836 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Best Western Plus Mirage Hotel & Resort. Free self parking is available.

This 3-star High Level hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Mirage Hotel & Resort offers 92 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets. 40-inch LCD televisions come with digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This High Level hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, Filipino

Similar properties

Lobby

Super 8 by Wyndham High Level AB

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, 573 reviews
The price is CA $205
CA $230 total
includes taxes & fees
Jun 18 - Jun 19
Super 8 by Wyndham High Level AB

Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with digital channels
  • MP3 dock
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night (maximum CAD 100.00 per stay)
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night (maximum CAD 100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 4:00 PM to 10:00 PM.
  • Up to 5 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Mirage
Best Western Plus Mirage
Best Western Plus Mirage High Level
Best Western Plus Mirage Hotel & Resort
Best Western Plus Mirage Hotel & Resort High Level
BEST WESTERN PLUS Mirage Hotel & Resort High Level, Alberta
Best Western Plus Mirage Hotel And Resort
Best Western Plus Mirage Hotel High Level
Best Western Plus Mirage Hotel Resort High Level
Best Western Plus Mirage Hotel Resort
BEST WESTERN PLUS Mirage Hotel & Resort High Level Alberta
Best Plus Mirage & High Level
Best Western Plus Mirage Hotel & Resort Hotel
Best Western Plus Mirage Hotel & Resort High Level
Best Western Plus Mirage Hotel & Resort Hotel High Level

Best Western Plus Mirage Hotel & Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 208 out of 375 reviews
Rating 8 - Good. 110 out of 375 reviews
Rating 6 - Okay. 33 out of 375 reviews
Rating 4 - Poor. 10 out of 375 reviews
Rating 2 - Terrible. 14 out of 375 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reagan

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely friendly and helpful. The room was clean and the breakfast was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Cassandra Robyn

Stayed 1 night in Mar 2025

10/10 Excellent

Cole

Stayed 1 night in Mar 2025

8/10 Good

Bronislaw, Mississauga

Travelled with family
Nice
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service

Family friendly

Spent the weekend in High Level for a hockey tournament. Absolutely the best and friendliest staff around. The breakfast is always top notch with lots to choose from. Rooms are outdated but pretty clean. Waterpark is always the hit with the kids.
Stayed 2 nights in Feb 2025

6/10 Okay

Getruda

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Kyle

Disliked: Staff & service
Front desk staff unable to find reservation even though payment processed and reflective on credit card. Expedia staff unhelpful as stated just wait in the lobby until staff can find reservation.
Stayed 1 night in Feb 2025

6/10 Okay

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Expensive for a standard room
Stayed 1 night in Feb 2025

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in High Level!
Stayed 2 nights in Feb 2025

6/10 Okay

Edward, Fort Providence

Travelled with family
Disliked: Property conditions & facilities
No
Stayed 2 nights in Feb 2025

8/10 Good

Claude

Liked: Amenities
Clean rooms, friendly service,
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superlative Service: Customer Service Excellenc

Dilini was the consummate professional: She welcomed me upon arrival and followed up to ensure my room was satisfactory. She was efficient in providing the check-in and other aspects of my stay. Theresa was fantastic in the restaurant. As the breakfast server, she was constantly aware of patrons needs, friendly, and professional. A great overall experience.
Stayed 1 night in Jan 2025

4/10 Poor

Sara

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I paid $236/night for a dark Victorian age room. Corner lamp and bedside lamp were not working. Bathroom door wouldn’t lock from inside. Carpet and sofas needed to be replaced years ago. Called front desk and they said they will send someone to fix lamps and the door. Waited for 30 minutes and then I told them they could fix them later, as I was traveling with kids and we needed to sleep early so that we would start next day’s journey in the early morning. Breakfast was very good. But next time I will pick a cheaper room elsewhere and will spend $60-70 for a good breakfast at Tims. Staff were kind and respectful. All blame on the management for not providing the service for the price they charge you.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Justyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel with very welcoming staff. Very nice breakfast spread, even though food was a tad on the colder side when served. Very comfortable room, but quite a bit of walking involved and the elevator is rather slow.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Elvira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Léa

Stayed 4 nights in Nov 2024

2/10 Terrible

Christopher

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sheetal

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Stayed 1 night in Sep 2024

8/10 Good

Athena

Stayed 1 night in Dec 2024

10/10 Excellent

Cassandra Robyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids love the pool. I also love how clean the pool is.
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in High Level, decent breakfast, and dining room. Love the outside access rooms.
Stayed 2 nights in Oct 2024