Checked into a room on day one that was different to the room I reserved and paid for via Expedia. The concierge stated they don't sell rooms like the one I was describing, then I showed the Expedia booking and they stated 'Oh we do have rooms like those, but we don't advertise them. Expedia was wrong.' Meant I stayed for the first night in a different room to what I reserved and paid for, then was moved to another room from night two onwards, which aligned to what I reserved. The hotel itself is very nice. Well designed. The rooms are small, but well put together. The views of the harbour are beautiful. There's a few issues with the room design which would be easy to rectify. The headboard is so long that it prevents the blockout curtains from reaching the wall. The result is that in the early hours of the morning, blinding sunlight will appear through the gap between the curtain and headboard, and lay right across the pillow, waking you up. There's a similar issue with the bathrooms which don't have blinds but used fogged glass. The glare in the morning was blinding. I needed sunglasses there just to brush my teeth and use the sink. The rooms are sold as soundproof, but that certainly wasn't the case. All night I heard the alarm sound from what I assumed was a driveway or garage door located on the street below. I also heard guests and staff in the halls at all hours, and heard the town hall clock chiming, which is directly opposite the hotel, every fifteen minutes from 5am