I checked in, got a room on the 2nd floor, elevator was out of service. Got all my stuff to my door, for my key not to work. Lig everything back down stairs. Got another key, plus he remade the first key. Go back upstairs. Now i have 2 keys, neither worked. Went back down to the desk. He came upstairs with me, i ran both keys again. He seen neither one worked. So he opened the door for me. Good thing i wasnt planning on leaving the room. I had no key to open my door. Went to the ice machine to get ice for my water. The ice machine wasnt working. Everything else was as expected for the price i paid for the room. I would stay again, as long as its only for the one night.