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4.3 out of 5

"Derek at the front desk was (night) amazing. very accommodating, friendly, and full of information. A true gem of an employee. " More

By a verified traveller on Wed 22 Jan 2020

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Hotel Description

3.5-star hotel near Memorial Park

Heart of Houston

Your stay at this Memorial hotel places you within 3 miles (5 km) of Memorial Park and Houston Arboretum and Nature Center. Karbach Brewing and Uptown Park are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 207 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Room service, hydromassage showerheads, and coffee/tea makers are also available.

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$101* Per night/room 13 Jun. - 14 Jun.

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Crowne Plaza Houston Galleria Area ratings based on 16 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Houston Galleria Area

Everyone (11) Family (4)
4 out of 5

Posted by on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Kimberly

Thank you for your feedback!

3 out of 5
Derek at the front desk was (night) amazing. very accommodating, friendly, and full of information. A true gem of an employee.

Posted by on 22 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by David Hales

Thank you for recognizing Derek. We will give him a copy of your comment.

5 out of 5
Lovely place. Great staff. Clean rooms.............

Posted by on 2 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by David Hales

Thank you for a great review.

5 out of 5
Easy access to where I needed to go. Clean and quite

Posted by on 2 Nov. 2019

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4 out of 5

Posted by on 23 Sep. 2019

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4 out of 5

Posted by on 25 Aug. 2019

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4 out of 5
Everything was clean and looked well maintained. I would definitely stay again!

Posted by on 27 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Ravi D

Thanks for the great review.

5 out of 5

Crown royal did not disappoint! Loved my stay!

All positive! Great place to stay!!! No complaints! Convenient location and friendly staff

Posted by on 18 Jul. 2017

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Comment from Hotel Management

20 Jul. 2017 by Guest Service Representative

Thank you for the great feedback!

5 out of 5

Nice hotel!

Good experience. A little disappointed that room didn't have refrigerator or microwave. Need to read room amenities more thoroughly. But honestly first hotel I've stayed in long time that didn't have.

Posted by , from Fl on 18 Jul. 2017

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Comment from Hotel Management

20 Jul. 2017 by Guest Service Representative

I am sorry for not having refrigerator or microwave in the King / Queen bed rooms. We hope to have a chance to serve you again.

5 out of 5

Clean, quiet hotel.

I was able to rest well and be very close to amenities.

Posted by , from Henderson, TX on 5 Jun. 2017

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Comment from Hotel Management

3 Jul. 2017 by Crowne Plaza Management

Thank you for your feedback!

About the Crowne Plaza Houston Galleria Area

Location 7611 Katy Fwy, Houston, TX 77024

Property Features

Crowne Plaza Houston Galleria Area offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Houston Galleria Area. Free self parking is available. This 3.5-star Houston hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 6 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Houston, TX (HOU-William P. Hobby) (29.8 km / 18.5 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Houston Galleria Area offers 207 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs with hydromassage showerheads, bathrobes, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests can enjoy buffet breakfast for a fee.

7611 Bistro & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 16 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.