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Arsma Hotel

4.0 star property
4-star hotel near Dongdamen Night Market

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Photo gallery for Arsma Hotel

Restaurant
View from room
Exterior
Coffee shop
Arsma Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
970 No.68 Bo-ai Street, Hualien City, Hualien County, 970
  • Dongdamen Night Market
    ‪3 min walk‬
  • Hualien Cultural Creative Industries Park
    ‪6 min walk‬
  • Pine Garden
    ‪15 min walk‬
  • Hualien (HUN)
    ‪9 min drive‬

Room options

View all photos for Arsma Suite

Arsma Suite

Arsma Suite

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Quadruple Room

Elite Quadruple Room

Elite Quadruple Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Indoor atrium view

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room, Indoor atrium view

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Shower Only

Standard Quadruple Room, Shower Only

Standard Quadruple Room, Shower Only

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View

Superior Double Room, Ocean View

9.8 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Bathtub Only

Standard Quadruple Room, Bathtub Only

Standard Quadruple Room, Bathtub Only

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

About the area

Hualien City

Hualien City Centre stay.Within a 10-minute walk of this Hualien City Centre hotel, you'll find Dongdamen Night Market and Hualien Cultural Creative Industries Park. Hualien Railway Culture Park and Nanbin Park are also within half a mile (1 km).

What's nearby

  • Dongdamen Night Market - 3 min walk - 0.3 km
  • Hualien Cultural Creative Industries Park - 6 min walk - 0.5 km
  • Pacific Landscape Park - 12 min walk - 1.1 km
  • Pine Garden - 15 min walk - 1.3 km
  • Tzu Chi Cultural Park - 4 min drive - 3.0 km

Getting around

  • Hualien Station - 7 min drive
  • Hualien (HUN) - 14 min drive

Restaurants

  • ‪Three Koalas - ‬2 min walk
  • ‪惠比須餅舖 - ‬2 min walk
  • ‪博愛街黑白切 - ‬1 min walk
  • ‪昭和58 - ‬1 min walk
  • ‪阿美麻糬 - ‬2 min walk

About this property

Arsma Hotel

4-star hotel near Dongdamen Night Market
Arsma Hotel offers its guests a fitness center and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A vending machine, an arcade/game room, and karaoke are also featured at the business-friendly Arsma Hotel. An airport shuttle during limited hours, a train station pick-up service, and a train station drop-off service are available for a fee.

This 4-star Hualien City hotel is smoke free.

  • 126 guestrooms or units
  • Meeting rooms
  • Karaoke
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Arsma Hotel offers 126 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Hualien City hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 8:30 PM
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: TWD 400 for adults and TWD 300 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Gym
  • Karaoke
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately TWD 400 for adults and TWD 300 for children
  • Airport shuttle fee: TWD 300 per vehicle (one-way)
  • Airport shuttle fee per child: TWD 300 (one-way), (up to 7 years old)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, JCB International, debit cards, and cash. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Property is also known as

Arsma Hotel
Arsma Hotel Hualien
Arsma Hualien
Arsma Hotel Hualien City
Arsma Hualien City
Arsma Hotel Hotel
Arsma Hotel Hualien City
Arsma Hotel Hotel Hualien City

Arsma Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 490 out of 856 reviews
Rating 8 - Good. 301 out of 856 reviews
Rating 6 - Okay. 47 out of 856 reviews
Rating 4 - Poor. 13 out of 856 reviews
Rating 2 - Terrible. 5 out of 856 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

CHEN

Stayed 1 night in Mar 2025

10/10 Excellent

jennifer

Stayed 3 nights in Feb 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under renovation in some areas. We had a good stay at the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

I ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Wei Yun

Stayed 2 nights in Jan 2025

10/10 Excellent

Wei Yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的體驗，雖然很多地方都在整修，但飯店很貼心的延長下午茶時間到晚上以作為補償。下午茶的燒仙草很棒，旁邊提供添加的各種豆料也很新鮮。早餐也很棒，有很多當地的特殊小吃。
Stayed 2 nights in Jan 2025

10/10 Excellent

Cindy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at the hotel! The staff were so welcoming when checking us in and always welling to help. The room was new and clean! We loved the breakfast. A lot of good Taiwanese options. They also offered free afternoon tea and midnight snack. The hotel was within 5 minutes walking distance to night market. Highly recommend!

10/10 Excellent

QIUPING

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It’s a nice hotel in a very good location. The staff are super nice and helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay - worth it

Very nice stay in the suite with a delicious breakfast. Unfortunately the earthquake cut our stay short, but they were so accommodating and made sure we were taken care of. What a terrifying thing for the staff to navigate - they were wonderful. I fear the hotel had significant damage and hope they will be able to reopen.
Stayed 2 nights in Apr 2024

8/10 Good

Fred

Stayed 2 nights in Mar 2024

8/10 Good

Richard

Stayed 1 night in Mar 2024

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge and clean!
Stayed 1 night in Mar 2024

10/10 Excellent

pei cheng

Stayed 1 night in Mar 2024

10/10 Excellent

Mei Kuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Walking distance to Dong Da Men night market. There is a wide variety of choices for breakfast. Strongly recommended place to stay.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
service was excellent. Staffers were polite and helpful. Only thing was the carpet was old and worn off. Need upgrade
Stayed 2 nights in Jan 2024

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with walking distance to the night market and beach. We enjoyed the breakfast. There were a lot of options and it was really great. Kids commented it's one of the best. Also really appreciated that hotel provided the biking service, we had opportunity to bike around. that was nice too. Wish they could tell us that they do provide shuttle service to train station but need lead time.
Stayed 1 night in Dec 2023

10/10 Excellent

Danny

Stayed 1 night in Jan 2024

6/10 Okay

talia

Stayed 2 nights in Dec 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast (wide selection) Short walking distance to Luodong night marke
Stayed 2 nights in Dec 2023

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has exceeded my expectations. It is clean, well maintained and has a good spread of breakfast. It is also very accessible to the night market. Highly recommended. I'll choose this hotel again if i come to Hualien.
Stayed 1 night in Dec 2023

10/10 Excellent

Chi-Fen

Stayed 2 nights in Dec 2023

10/10 Excellent

Brendon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was most polite and helpful. I enjoyed my stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Megan

Stayed 2 nights in Nov 2023

8/10 Good

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Handy location, friendly staff, fantastic breakfast. The property is getting run down inside, carpets all need replacing as they are a bit smelly, and there is mould on the bathroom ceiling coming through.
Stayed 2 nights in Nov 2023