6/10 Okay
Bonnie
Travelled with partner
5 Jan 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked a package that includes airport shuttle and breakfast.
We got to Male late around 10PM and is staying one night before we transit to our actual resort for holiday.
We were suppose to call 24 hours in advance to arrange the airport shuttle… which we forgot to do. We called the hotel from the information help desk at Male airport and is happy to hear that the hotel is sending a driver to pick us up. We met up with our driver after a 40 minutes wait and got to the hotel safely.
We were given a room on the 1st floor which require us to climb 2 sets of stairs. Our room use traditional keys that are hard to insert and turn. Once we are able to get in, the room is not exactly the same as we saw through the pictures. Room is small as expected but we can smell the toilet upon entering the room. Visually the room look ok… but the smell is hard to get over and made us question the cleanliness. Once we entered the bathroom, we found cockroach running around on the wall. This is when we know we should of made a better choice.
We stayed one night anyway as it’s late and we are leaving the next morning. We managed to sleep as we are pretty tired from our travels. We got up early the next day morning and found our ocean view room obstructed with lots of garbage and trees.
We headed to the cafe next door for an average breakfast. After breakfast, we arranged a ride back to the airport.
Overall, service is good. But not everything else. I will not re-visit.