Our non-smoking room reeked of smoke, bed sheets were stained, 1-inch gap between the door and the fooor let a cold draft in, light switch for the bathroom was partially in the shower, the bathroom cabinet door was falling off, the walls had knife marks in them, the office did not have posted hours, instructions to checkout if no one was staffing the office was to drop the keys in an unsecured mailbox, and calls later in the day to confirm they retrieved the keys were sent straight to voicemail.