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Sivota Diamond Spa Resort

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Photo gallery for Sivota Diamond Spa Resort

Aerial view
Front of property - evening/night
2 restaurants; breakfast, lunch, and dinner served
Snack bar
Food court

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Thesprotia, Igoumenitsa, Epirus, 46100
  • Place, Bela Vraka Beach
    ‪8 min walk‬
  • Place, Syvota Harbour
    ‪10 min walk‬
  • Place, Gallikos Molos Beach
    ‪17 min walk‬

Room options

View all photos for Deluxe Room, Sea View

Balcony view

Deluxe Room, Sea View

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Room, Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, Sea View

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Junior Suite, Mountain View

Deluxe Junior Suite, Mountain View

Deluxe Junior Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Deluxe Junior Suite, Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Junior Suite, Sea View

  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Double Room, Private Pool, Sea View

Executive Double Room, Private Pool, Sea View

Executive Double Room, Private Pool, Sea View

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Room, Mountain View

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, Mountain View

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Presidential Suite, Sea View

Presidential Suite, Sea View | Balcony

Presidential Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Royal Villa, Private Pool

Royal Villa, Private Pool | Private pool

Royal Villa, Private Pool

  • Hill view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, Partial Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, Partial Sea View

  • Partial sea view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Suite, Partial Sea View

Executive Suite, Partial Sea View | Living room

Executive Suite, Partial Sea View

  • Partial sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds
  • Free WiFi

View all photos for Executive Suite, Sea View

Executive Suite, Sea View | View from room

Executive Suite, Sea View

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Sofa Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Executive Suite, Mountain View

Executive Suite, Mountain View

Executive Suite, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Twin Sofa Beds and 1 Twin Bed
  • Free WiFi

About the area

Sivota

Close to the beach.You'll find Bela Vraka Beach and Syvota Harbour within a 15-minute walk of this Igoumenitsa hotel. Gallikos Molos Beach and Zavia beach are also within 2 miles (3 km).

What's nearby

  • Bela Vraka Beach - 8 min walk - 0.8 km
  • Syvota Harbour - 10 min walk - 0.9 km
  • Gallikos Molos Beach - 17 min walk - 1.4 km
  • Zavia beach - 3 min drive - 1.9 km
  • Zeri Beach - 3 min drive - 1.9 km

Getting around

  • Preveza (PVK-Aktion National) - 95 min drive

Restaurants

  • ‪Sailing Club Syvota - ‬12 min walk
  • ‪Απέναντι - ‬9 min walk
  • ‪Parasole - ‬11 min walk
  • ‪Spiros Taverna - ‬12 min walk
  • ‪Charlie's Brunch And Spirits - ‬7 min walk

About this property

Sivota Diamond Spa Resort

Family-friendly 5-star hotel near Bela Vraka Beach
Sivota Diamond Spa Resort offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 150 square feet (14 square meters) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the luxury Sivota Diamond Spa Resort. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Igoumenitsa hotel.

  • 82 guestrooms or units
  • 2 levels
  • 11 buildings
  • 2 dining venues
  • 150 sq ft of conference space
  • 14 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sivota Diamond Spa Resort offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Pillowtop beds feature down comforters and premium bedding. 43-inch plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Diamond Spa Center has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open select days. Children under 14 years old are not allowed in the spa without adult supervision.

Similar properties

Garden
Costa Smeralda
Igoumenitsa
  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
4.3 out of 5, Excellent, 20 reviews
The price is CA $163
CA $201 total
includes taxes & fees
Jun 11 - Jun 12
Costa Smeralda

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Playground
  • Private wine tours
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch plasma TV with cable/satellite channels
  • CD player
  • DVD player
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Freezer
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 21 and May 13.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 998945145
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 998945145. This property accepts Visa, Mastercard, Diners Club, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 0621Κ015A0172001

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Diamond Spa Resort
Diamond Spa Sivota
Sivota Diamond
Sivota Diamond Spa
Sivota Diamond Spa Resort
Sivota Diamond Spa Resort Igoumenitsa
Sivota Diamond Spa Igoumenitsa
Sivota Diamond Igoumenitsa
Sivota Diamond Spa Igoumenitsa
Sivota Diamond Spa Resort Hotel
Sivota Diamond Spa Resort Igoumenitsa
Sivota Diamond Spa Resort Hotel Igoumenitsa

Frequently asked questions

How close is Sivota Diamond Spa Resort to the airport?

Sivota Diamond Spa Resort is 39.3 mi (148-min drive) away from the Ioannis Kapodistrias Airport (CFU) airport, the closest popular airport to the property.

How much does it cost to stay at Sivota Diamond Spa Resort?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Sivota Diamond Spa Resort on Jun 11, 2026 start from CA $246, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sivota Diamond Spa Resort have an airport shuttle?

Sivota Diamond Spa Resort offers an airport shuttle 24 hours a day, on request, for a charge of EUR 60 per person, one-way.

How close is Sivota Diamond Spa Resort to the beach?

This hotel is a short 10-minute walk from Bela Vraka Beach and 1.4 mi (15-min drive) from Zavia beach. Don't forget your sunscreen!

Does Sivota Diamond Spa Resort offer free breakfast?

Sivota Diamond Spa Resort offers free buffet breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Sivota Diamond Spa Resort?

No, there is no casino at this hotel.

What time is check-in at Sivota Diamond Spa Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sivota Diamond Spa Resort?

This hotel offers free self parking.

Does Sivota Diamond Spa Resort have a pool?

Sivota Diamond Spa Resort features 3 outdoor pools, an indoor pool, and a children's pool. Guests can enjoy pool access from 10:00 AM to 7:30 PM.

Does Sivota Diamond Spa Resort have a restaurant?

Sivota Diamond Spa Resort is home to Efyra, which features ocean views.

Does Sivota Diamond Spa Resort have a spa?

Pamper yourself with a day at Diamond Spa Center, where you can enjoy body wraps, mani/pedis, and hydrotherapy.

How close is Sivota Diamond Spa Resort to downtown Igoumenitsa?

Sivota Diamond Spa Resort is 0.5 mi away from Sivota.

Sivota Diamond Spa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 67 reviews
Rating 8 - Good. 14 out of 67 reviews
Rating 6 - Okay. 5 out of 67 reviews
Rating 4 - Poor. 3 out of 67 reviews
Rating 2 - Terrible. 1 out of 67 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
We had a great vacation with friends at this hotel. The staff was very friendly and made our stay very comfortable.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool area with super sunbeds and view
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Yianni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here - it's worth every penny!

Great facilities, great staff, great spa, great service - everything was simply amazing about this hotel and their team. This has cracked into my top 3 favorite hotels in Greece.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean highly recommend this place.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, great breakfast, nice swimming pool and the gym was good.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but difficult walk to and from town.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

blenard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and good service but in Albania was better and less pricey.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay with family!

From the moment we checked in, we felt welcomed and comfortable. The staff was very friendly, answered all questions, took luggage and escorted us to our room. The hotel was had multiple pools, one just for kids. Great food service at the restaurants and the entire hotel was spotless clean. Rooms were very large and comfortable. Location was great, walking distance to the famous Bella Vraka beach and also the downtown area.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place with great views and very clean!

It was so beautiful and sparkling clean I almost canceled the next stop of our trip to stay longer. Hope to get back there when the water is warmed up and we could enjoy the nice little private pool off our balcony with SUCH a great view. We both enjoyed our massages too!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch resort with fantastic views. Excellent rooms, spacious, comfortable well equipped. Good bar, good dinning options and very good restaurant on property. Parking is tight, like all of Greece. Very friendly and service oriented staff. Frequency of service around pool can be improved.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Kalliopi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good in overall but small details could be amended such as coffee machine cleanliness, towel size, USB for the mobile phone can be added, TV size and model.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura completa di tutto. Bellissima la vista sul mare, camera completa e spaziosa, belle le 3 piscine e ottimo servizio ristorante e bar. Eccellente rapporto qualità prezzo
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underbart

Fantastisk hotellpärla, kan varmt rekommendera. Underbart och en helt fantastisk utsikt.
Stayed 7 nights in Jul 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotell som rekommenderas

Rent, fint och modernt hotell. P Fantastisk pool - ren och med fin utsikt över havet. Fina rum.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

IOANNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALLES SUPER!!!
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great views and superb pool area
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Εξαιρετική διαμονή.
Stayed 1 night in Aug 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not value for money

Unfortunately we are very dissatisfied with our stay at this hotel and that is due to a various amount of reasons, the service was unprofessional and the hotel does not provide a five star resort experience. First of all we had to wait 45 minutes after our check in to get the keys to our room without any logical explanation to why. The service staff at the pool area was inattentive (they didn’t notice us at all when we first came, it took us a good 30 minutes before we could order). The service personnel yelled and made loud noises when clearing the breakfast area which is not the expected behavior for staff that work in a five star resort. The internet didn’t work at the hotel room at all. Positive things: The view Cleanliness All in all not value for money and we wouldn’t recommend staying there.
Stayed 2 nights in Aug 2020
Verified

4/10 Poor

DIMITRIOS

Liked: Room comfort
Disliked: Cleanliness, staff & service
Το προσωπικό με ελάχιστες εξαιρέσεις ( πχ τα κορίτσια του εστιατορίου ) καθόλου ευγενικό και κάποιες φορές ειρωνικό που σε καμία περίπτωση δεν σου θύμιζε συμπεριφορά 5* ξενοδοχείου. Για το δωμάτιο δεν με συνόδεψε κανένας αλλά το βρήκα μόνος μου μετά από οδηγίες στην ρεσεψιόν . Οταν πήγαμε μέσα στο δωμάτιο βρηκαμε εκατονταδες μυρμήγκια το οποίο και αναφέραμε αλλα δυστυχώς δεν έγινε ποτέ τίποτα . Πετσέτες για την ιδιωτική πισίνα έπρεπε να πάρεις από την ρεσεψιόν και να επιστρέψεις τις προηγούμενες που κατακαλόκαιρο με περίπου 100 σκαλιά να ανέβεις ηταν απαγορευτικό . Το WiFi ανύπαρκτο όταν έχει πολύ κόσμο και σε συνδυασμό με το κακο σήμα έκανε την επικοινωνία με τον έξω κόσμο αδύνατη. Στα θετικά το φαγητό μέτριο προς καλό, η θέα πολύ καλή και η καθαριότητα πισίνας αρκετά καλή .
Stayed 1 night in Aug 2020
Verified

4/10 Poor

DIMITRIOS

Liked: Room comfort
Disliked: Cleanliness, staff & service
Το προσωπικό με ελάχιστες εξαιρέσεις ( πχ τα κορίτσια του εστιατορίου ) καθόλου ευγενικό και κάποιες φορές ειρωνικό που σε καμία περίπτωση δεν σου θύμιζε συμπεριφορά 5* ξενοδοχείου. Για το δωμάτιο δεν με συνόδεψε κανένας αλλά το βρήκα μόνος μου μετά από οδηγίες στην ρεσεψιόν . Οταν πήγαμε μέσα στο δωμάτιο βρηκαμε εκατονταδες μυρμήγκια το οποίο και αναφέραμε αλλα δυστυχώς δεν έγινε ποτέ τίποτα . Πετσέτες για την ιδιωτική πισίνα έπρεπε να πάρεις από την ρεσεψιόν και να επιστρέψεις τις προηγούμενες που κατακαλόκαιρο με περίπου 100 σκαλιά να ανέβεις ηταν απαγορευτικό . Το WiFi ανύπαρκτο όταν έχει πολύ κόσμο και σε συνδυασμό με το κακο σήμα έκανε την επικοινωνία με τον έξω κόσμο αδύνατη. Στα θετικά το φαγητό μέτριο προς καλό, η θέα πολύ καλή και η καθαριότητα πισίνας αρκετά καλή .
Stayed 4 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with a gorgeous view to the sea. Noisy central air conditioning near the room and a very weak wifi.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The Sivota Diamond Spa Resort is situated at the top of a very large steep hill and walking access into the port town is very difficult especially for us as were travelling with 2 pensioners and a 1 year old baby this meant we had to drive each day down to the port or use a local taxi. There was not enough parking spaces for the amount of guests with cars staying. Our in room facilities were non existent - no in room kettle, no coffee or tea making facilities and we had so much trouble to heat up baby milk and food. We were told that we personally had to leave our rooms and walk upto the kitchen where staff would heat these for us. We were also abruptly asked to leave the dining room at 10.30am so that staff could get on with their daily set up even though we were only finishing up our coffee. Speaking of which the only option for coffee was the instant Nescafe from a machine as the espresso machine was not turned on in the bar until after breakfast service at 10.30am. There are also 3 pool areas in this complex and yet not one of them was sectioned off for "adults only" thus meaning we were constantly listening to children shouting and dive bombing into the pools when at times all we wanted was relax and enjoy the surroundings. In our opinion this hotel relies purely on its "Diamond" title than providing anything close to a 5 star experience. The nightly rate is over priced for what you get. I would not stay here again
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only disappointing part was the below par spa. It was dated and the treatments were poor.
Stayed 4 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rudeness and misinformation

We called the hotel before booking to clarify why the Junior suite showed 2 different prices for 2 adults & 2 kids. We're told the difference was whether the bed sofa in the room was used for the kids or if you wanted separate beds (extra room). We were also offered to book & pay directly to the hotel if we chose the higher price (extra room) which then would include half board for free. Anyhow we decided to book online to get the lower price with the bed sofa for the kids, without half board and to pay extra for our meals at the hotel which we were told is always possible. We got the booking confirmation from hotels.com but later got a message that payment had not gone through. The hotel confirmed they couldn't see a booking at all but asked us to call back next day. Next day they still had no booking as payment had not gone through. I also was informed that we'd be charged the higher price for extra beds anyway!! We had been misinformed. As booking had not gone through yet, I asked if we could rebook then & have halfboard included in the price at least. Had we gotten the right info of course we’d chosen incl. half board as it was same price! “Miraculously” within a minute the payment went through + they charged the pricediff already. The rudeness of the woman on the other line was exceptional. An explanation & a simple no not possible had been enough. Unfortunately the offensive unkind attitude of this one woman when booking gave a negative tone to our whole vacation.
Stayed 5 nights in Aug 2019