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Shrubbery Hotel, Ilminster

3.0 star property
3-star hotel perfect for exploring Ilminster

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Photo gallery for Shrubbery Hotel, Ilminster

Deluxe Room, 1 Queen Bed, Non Smoking (Four Poster Bed)
Lobby sitting area
Outdoor wedding area
Reception
Daily full breakfast (GBP 14 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

View in a map
Station Road, Ilminster, England, TA19 9AR
  • Place, The Warehouse Theatre
    ‪5 min walk‬
  • Place, Ilminster Parish Hall
    ‪6 min walk‬
  • Place, Ilminster Library
    ‪9 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪43 min drive‬

Room options

Deluxe Suite (Four Poster)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the area

Ilminster

Heart of Ilminster.Your stay at this Ilminster hotel places you within a 10-minute walk of The Warehouse Theatre and Ilminster Parish Hall. Also, Ilminster Library is within half a mile (1 km) and Donyatt Village Hall is within 2 miles (3 km).

What's nearby

  • The Warehouse Theatre - 5 min walk - 0.4 km
  • Ilminster Parish Hall - 6 min walk - 0.6 km
  • Ilminster Library - 9 min walk - 0.8 km
  • Donyatt Village Hall - 4 min drive - 4.4 km
  • Cheddar Gorge - 54 min drive - 70.8 km

Getting around

  • Crewkerne Station - 21 min drive
  • Bristol International Airport (BRS) - 65 min drive

Restaurants

  • ‪The Royal Oak - ‬13 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Costa Coffee - ‬19 min walk
  • ‪The Bell Inn - ‬4 min drive
  • ‪Greggs - ‬2 min drive

About this property

Shrubbery Hotel, Ilminster

3-star hotel perfect for exploring Ilminster
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

The business-friendly Shrubbery Hotel, Ilminster also features a terrace, a garden, and a picnic area. Self parking is free.

  • 1 floor
  • 21 guestrooms or units
  • Meeting rooms
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • Bar or lounge
  • Dining venue
Shrubbery Hotel, Ilminster offers 21 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ilminster hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Golf

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14 per person
  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Shrubbery Hotel Ilminster
Best Western Shrubbery Hotel
Best Western Shrubbery Ilminster
Best Western Shrubbery
Taunton Best Western
BEST WESTERN Shrubbery Hotel Ilminster, Somerset
Best Western Taunton

Reviews

Shrubbery Hotel, Ilminster Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 91 out of 228 reviews
Rating 8 - Good. 90 out of 228 reviews
Rating 6 - Okay. 29 out of 228 reviews
Rating 4 - Poor. 12 out of 228 reviews
Rating 2 - Terrible. 6 out of 228 reviews

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Excellent room .no 7...staff very helpful and friendly..Food was excellent.... especially the sticky belly pork starters Drinks very reasonably priced. Nice gardens to have a drink in the sun
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice hotel, quiet and comfortable. Lovely staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Stayed 4 nights in Jun 2024

8/10 Good

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Stayed 1 night in May 2024

2/10 Terrible

Tracy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID - poor communication

I booked several rooms for friends all visiting Shindig festival. Due to personal circumstances within the space of a couple of months, i forgot to cancel some of the rooms for those who couldnt attend. When checking in the receptionist notified me of one room on a separate booking but NOT a further two under the same hotels.com booking reference which i had added in my friends name. The result was a hefty charge for both rooms for the whole three nights, which they made me pay! We stayed for 3 nights and at not one point was i notified. I am devastated. It was an extremely bad ending to what should have been a joyous time and a VERY costly error which could have been mitigated. I would avoid this hotel at all costs. Its obvious they didnt advise me so they could sting me with the full amount. Honestly, who can afford to pay for three hotel rooms for three nights but only need one!
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Michael Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No food available on a Sunday evening.
Stayed 2 nights in May 2024

4/10 Poor

Adriana

Travelled with family
Stayed 1 night in May 2024

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service
Convenient for attending family event nearby. The room was pleasant and well equipped except for shower which needed fixing. Continental breakfast options quite limited. The evening meal was good and staff helpful. But there was no custard for the crumble.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

Average and very loud

The hotel was fine, slightly dated but clean with a great shower. The bed was hard and not hugely comfortable. The worst part was that on the Saturday night the hotel had a huge function which was incredibly loud until past midnight. We were told on check in but that was useless as we had no other option by then! There were lots of drunk people blocking the entrance and smoking right outside so the entrance smelt bad and the outside tables were still covered with cigarette ends and empty bottles I the morning, also there was no parking reserved for hotel guests so we could not park when we got back. No staff were on hand to help either. Despite not being part of the event, no effort was made to put us in a room away from the event - in fact we were directly above the event room.
Stayed 2 nights in Apr 2024

6/10 Okay

Miss AM

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Human friendly and dog friendly

Stayed 1 night in Apr 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No complaints, friendly staff plenty of parking, we didn’t eat so can’t comment on the food. Lovely oldy worldly building which oozes character. Would definitely stay again.
Stayed 1 night in Apr 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little hotel lovely breakfast pleasant staff would stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and well equipped. Generous servings at breakfast. Plenty of parking.
Stayed 1 night in Apr 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort

Shrubbery Hotel

Nice hotel, very clean and wonderful breakfast
Stayed 1 night in Mar 2024

6/10 Okay

M

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Sally

Lovely well looked after old building, the staff were excellent and made me feel very welcome
Stayed 1 night in Feb 2024